The hotel is beautiful , however being booked and paid for an executive suites I expect a better room that speaks for itself. The room is not properly maintained, it wasn’t clean, the cabinets is dirty/dusty, the bathroom is not clean, there still residue from a leak, there were only two towels in the rack. No glasses, no adequate facilities that is normally provided in an executive room category. We checked out at 4:30am didn’t get any assistance to get our luggage’s collected and carried from the room to the parking lot or lobby. We had to carry our luggage’s all through 3 sets of at least 6 - 7 steps staircases….

The breakfast offered is ok, if you like rice . We had to pay extra for the coffee, juices and omelets. This kind of breakfast food should of been included on the room category we paid for

Also, the reception is always empty, although there was a woman near the reception who could see people approaching the reception desk but she never bothered to stand up and assist us of our requirement . We’ve waited at least 15 minutes to get assisted by the security guy

Overall experience in this hotel is 1 star

Had a pleasant stay in Batangas during a business trip. Enjoyed the place with a decent room. Would love to go back. My colleagues and I had a great time together even we were there for business purposes.

Location- outskirts of Batangas city, near to SM mall, only a short trip into town.

Facilities- this review is aimed at the relatively new 'suites' apartment complex located behind the original hotel. They are only about 3 years old but already showing a lot of wear. Our room came complete with broken fittings, flooding shower, blocked drains, constant mosquitos in the room, faulty furniture, the list goes on. I am ok with these things having travelled a little in the Philippines but not when being charged an absolute premium price. The only real highlight is the pool which is decent.

Service- Staff encountered during the stay were helpful, in particular, housekeeping and resto staff. Check in and out was done with ease.

Not sure how the original hotel is holding up either. If external appearance is anything to go by it really needs some renovations. We most likely wouldn't stay here again. There are bound to be better options in Batangas city.