This hotel was recommended by the staff at Shell Batangas refinery. Nicely decorated with Christmas lights and a beautiful tree at the reception. It's fairly close to the mall as well. Room is clean and tidy.
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Review of Pontefino Hotel
Reviewed Nov 20, 2019via mobile
This Hotel is a great venue for seminar-workshop. With big function hall that can accommodate big groups. Rooms are clean and well maintained. With good security and friendly staff as well.
However, comfort rooms near the function hall requires a little bit of repair. Some faucets are not functioning.
Date of stay: November 2019However, comfort rooms near the function hall requires a little bit of repair. Some faucets are not functioning.
Trip type: Traveled on business
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Reviews (163)
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John C
Singapore, Singapore
1829
Date of stay: November 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
spice858
tacloban
49
We stayed there for 2 nights only.The place is well kept,relaxing and good enough for short visits. The food though is not that good, the staff are accommodating. Overall, it was a nice place to stay. I have no idea with regards to the price as it was company paid.There are some features in the room that may need fixing, the hotel being old as it is.
Date of stay: February 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JudyM2155, Resident Manager at Pontefino Hotel, responded to this reviewResponded June 26, 2019
Dear spice858,
Thank you so much for taking the time to share your comments with regards to your stay,
We appreciate your comments to our food and rest assured we will take a look into this the soonest time.
We can extend to you the corporate rate of your company on your next visit.
Hoping to welcome you again.
Best Regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheilajerry19
12
We would like to share our experience and express our gratitude through in a short period of our stay. We found it very enjoyable. The entire staff deserve commendation for acting very professional in a manner the way they entertain us to mention staff in the poolside (marlon and pm shift) they really doing their job! 👍🏻👍🏻. Their courteousness are exceptionally incomparable. But before ending this special mention to Mr. Lumba for his entering effort sharing his vast experince in Hotel Management, to make Pontefino Hotel to be the best in Batangas.
Thank you very much!!
CHEERS!!!
Date of stay: March 2019
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2 Thank Sheilajerry19
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JudyM2155, Resident Manager at Pontefino Hotel, responded to this reviewResponded June 26, 2019
Dear Sheilajerry19,
I am glad that you enjoyed your stay with us. I truly appreciate your commendation to our staff and will definitely share this with Mr. Lumba and Marlon.
This is an encouragement for us to continue in giving our service to you, our valued guest. It is a pleasure to have you and I look forward to welcoming you back soon at Pontefino Hotel & Residences.
Glad to be of service,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jim_Daniels87
Batangas City, Philippines
6456
via mobile
Awful hotel, avoid at all costs. The rooms are not well maintained, air quality is gross everyone I stayed there with got sick afterwards. Water pressure is non existent as well as hot water. Food is overpriced, a simple bottle of water will cost you a 500% markup... You can save tons of money and walk to the nearby 7/11 and pay a fraction of the cost. The only working elevator was being hoarded by the employees trying to clean and service rooms which made it inconvenient for guests to even use. For the price you pay per night it will hardly be worth it. At best this hotel is worth $40 per night.
Date of stay: February 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JudyM2155, Resident Manager at Pontefino Hotel, responded to this reviewResponded May 13, 2019
Dear Jim_Daniels87
Thank you for taking time and leaving us a review.
We are have made note of your concerns especially when it comes to our guest health, rest assured will take a look on this.
My team and I very much appreciate your feedback.
Our apology for the experience you had during your stay.
Best Regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MonicaMirjana
Manila, Philippines
2820
The place is relaxing and has beautiful views where you can take photos. For transportation, it's advisable for you to have your own car. There are some amenities for family to enjoy like billiards, pool, etc.
Date of stay: June 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JudyM2155, Resident Manager at Pontefino Hotel, responded to this reviewResponded June 26, 2019
Dear MonicaMirjana,
We are overwhelmed by your feedback and I'am glad you had a good time to relax and had a good shots of your photos.
Thank you so much for taking the time to share the amenities we offered.
Looking forward to welcoming you back at Pontefino soon!
All the best,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.