This hotel was recommended by the staff at Shell Batangas refinery. Nicely decorated with Christmas lights and a beautiful tree at the reception. It's fairly close to the mall as well. Room is clean and tidy.
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We stayed there for 2 nights only.The place is well kept,relaxing and good enough for short visits. The food though is not that good, the staff are accommodating. Overall, it was a nice place to stay. I have no idea with regards to the price as it was company paid.There are some features in the room that may need fixing, the hotel being old as it is.
Dear spice858,
Thank you so much for taking the time to share your comments with regards to your stay,
We appreciate your comments to our food and rest assured we will take a look into this the soonest time.
We can extend to you the corporate rate of your company on your next visit.
Hoping to welcome you again.
Best Regards,
We would like to share our experience and express our gratitude through in a short period of our stay. We found it very enjoyable. The entire staff deserve commendation for acting very professional in a manner the way they entertain us to mention staff in the poolside (marlon and pm shift) they really doing their job! 👍🏻👍🏻. Their courteousness are exceptionally incomparable. But before ending this special mention to Mr. Lumba for his entering effort sharing his vast experince in Hotel Management, to make Pontefino Hotel to be the best in Batangas.
Thank you very much!!
CHEERS!!!
Dear Sheilajerry19,
I am glad that you enjoyed your stay with us. I truly appreciate your commendation to our staff and will definitely share this with Mr. Lumba and Marlon.
This is an encouragement for us to continue in giving our service to you, our valued guest. It is a pleasure to have you and I look forward to welcoming you back soon at Pontefino Hotel & Residences.
Glad to be of service,
Awful hotel, avoid at all costs. The rooms are not well maintained, air quality is gross everyone I stayed there with got sick afterwards. Water pressure is non existent as well as hot water. Food is overpriced, a simple bottle of water will cost you a 500% markup... You can save tons of money and walk to the nearby 7/11 and pay a fraction of the cost. The only working elevator was being hoarded by the employees trying to clean and service rooms which made it inconvenient for guests to even use. For the price you pay per night it will hardly be worth it. At best this hotel is worth $40 per night.
Dear Jim_Daniels87
Thank you for taking time and leaving us a review.
We are have made note of your concerns especially when it comes to our guest health, rest assured will take a look on this.
My team and I very much appreciate your feedback.
Our apology for the experience you had during your stay.
Best Regards,
The place is relaxing and has beautiful views where you can take photos. For transportation, it's advisable for you to have your own car. There are some amenities for family to enjoy like billiards, pool, etc.
Dear MonicaMirjana,
We are overwhelmed by your feedback and I'am glad you had a good time to relax and had a good shots of your photos.
Thank you so much for taking the time to share the amenities we offered.
Looking forward to welcoming you back at Pontefino soon!
All the best,
Let me say at the very beginning that if you have to stay in this part of Batangas, this is the best option that is available in the area. Writing this review so that readers get their expectations right..
1. The hotel has a beautiful drive-way which has got a kind of old world charm. The hotel entrance is quite picturesque..
2. However if you reach the hotel after a long drive from wherever you have come, DO NOT expect to be able to immediately check in to your room.. Irrespective of how many days in advance you have made the hotel reservation, more often than not, you would have to wait at the hotel reception till the hotel staff finish cleaning your room to make it ready for occupation..So you could spend those 30 mins admiring the beautiful drive-way and sinking into the really comfortable couches ( no pun intended here, these sofas are really comfortable) in the hotel lobby..
3. When you check in, make sure to ask for rooms in the new building. The rooms are bigger, and the plumbing is marginally better and the rooms have 2 Balconies, which is really a plus.. Although, these rooms do not have the intercom facility and you would need to use Watsapp or Viber to communicate with the hotel staff this is still the better option even though the WiFi drops pretty frequently..
4. Do not expect good house-keeping. And make sure you carry your own toiletries..The ones provided at the hotel could be used to do laundry and not much else..
5. The early mornings are beautiful here. You wake up to the chirping of the birds.. The hotel also has a beautiful mango orchard behind the gym where you should take a stroll if it is still not cordoned off..
6. The Breakfast spread is a joke. You have watered down juice and stale fruits as a staple. The live egg counter is operational only if the chef is around which is not very often..
7. The Hotel has two big swimming pools..
To summarize, the place has it's pluses and minuses . So I would suggest that you set your expectations right, if you want to make the most of the experience..
