We booked a 2 nights stay for three and on our 2nd day we went to their resto for lunch and when we went back to our room, its already locked and we need to get some things as we prepare to attend to an afternoon wedding.
I called up the front desk and no one has arrived to open our room. I even have to run at the far front desk just to ask for them to open the door.
They need to improve their buffet breakfast.

This hotel offers outstanding service and hospitality.

Having recently spent eight wonderful nights in one of their one-bedroom apartments, a mere 20 second walk from the main hotel building.
All the staff are very attentive, courteous,and extremely helpful for any requests. Security is visible but remain very discrete, and certainly it was a pleasure to be greeted by these guys on every trip in and out of the hotel.

The food & drinks are good, with sufficient choices across the menu range allowing
us to eat there most nights, and able to try something different each time.
Breakfast was always good, however as a suggestion, it would've been nice to offer bacon as part of the continental selection. But other than that it was very good and made a good start to each day.

The apartment itself was maintained to a high standard of cleanliness with Jerime always looking after us extremely well. The creative towel-folding always made us laugh and we looked forward to each day's artistic offering!

The hotel is located very close to a large shopping complex - SM Mall. We frequently utilised the hotel transport to take us to & from the city locations. The drivers were always very flexible and knowledgeable of the area.

Finally, I would have no hesitation in recommending this fine establishment to friends, family and work colleagues alike. The entire stay was problem-free, and that speaks volumes about the friendliness & kindness of the Filipino culture.

Thank you to all the staff, and a mention for Jerime, Jovic and Buhay.

I'm already looking forward to planning my next trip.