There is no aircon! Even it's baguio..it is not 24 hrs cold. . So aircon should be present. But there is no aircon?! Calling room service / lobby late at night is very difficult. No one's answering. Receptionist don't smile.

Stayed for 2 nights and 3 days. This hotel requires a lot of improvement. Bad towels is poor quality, too hard. They don't have hand and face towels which i believe should be a must have and basic stuffs that s/b available. No aircon. Baguio is one of the tourist spot of the country. Its not cold 24 hours in here. Breakfast buffet needs to improve too. The variety of fresh salad is too poor, only serve lettuce, tomato, carrot and cucumber. Lastly, customer service, Hotel staffs should be trained to smile at all times.

Overall good hotel its just the receptionists dont smile, dont say good evening/morning or dont even look at me. It would be better if they placed a machine in the lobby where you can get your room card key.