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Reviewed June 21, 2022

I visited Baguio again for work but this time am with my family, again as well ☺️. Everytime we go here, the Manor never fails to amaze us. The hotel staff were friendly and professional and ready to assist. We stayed in a garden view with a balcony....though we were on top of the extended restaurant it was quite noisy during the morning and dinner time. Seems that they made some minor renovations in the rooms which is very good. Everything you need in the room is there for a comfortable stay. The breakfast is good and food ia always fresh. My wife loved the sumptous array of fruits. Dinner at Le Chef is also good and the presentation was awesome too. Just sad that the garden activities were not there anymore so my kid was a bit sad. Good thing there are activities around camp john hay like wall climbing, mini golf, go kart and other restaurants too near concentrix. Thank you Manor for always giving us a great place to stay while in baguio.
Always our favorite hotel in the city of pines

Date of stay: June 2022
Trip type: Traveled on business
1  Thank Nimora12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Manor at Camp John Hay, Other at The Manor at Camp John Hay, responded to this reviewResponded July 8, 2022

Dear Nimora12,

Thank you very much for taking the time to share your encouraging feedback about your recent stay at The Manor at Camp John Hay. We are humbled to know that you consider us as your favorite hotel in the City of Pines.

We are delighted to know that it was the service of our team members that made your stay more wonderful. Please be assured of our continued dedication and passion for making every guest's stay memorable.

It would be a pleasure to have you stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2022

The Manor is the perfect accommodation for our return to Baguio after almost 3 years. It is our first time as we never had the luck in the past in booking as it was always fully booked. For this stay, we booked way in advance to be sure. I like that I got a call few days before our stay to confirm, ask for preferences and remind to register in Visita Baguio. I chose Forest Room with balcony because we want to spend time in appreciating the pine trees and it was a good choice. I requested for higher floor but we got a second floor room, rm 204 which is near the middle/front. It was not bad after all! For some, they may not like it as it near the 2nd flr common lobby area and just outside our door, overlooks the piano bar below but we love it because we can hear the performance even in our room. We have a toddler that we need to put to sleep first before lounging so it was great that it’s like we’re in the piano bar even if we’re still in our room. Since I added an extra person, they immediately asked if we want an extra bed during check in and it was setup immediately. We were also allowed to check in early as the room is already available, it was a few minutes before 3pm anyway. We requested for more towels, toiletries and it was provided immediately as well. We also requested for water and was provided when they cleaned the room.
It is nice that they have free wifi but during our stay, my daughter lagged several times as she was attending an online class. My recommendation is to have a password protected wifi for the exclusive use of booked guests.
We tried to have dinner buffet on a Saturday night, unfortunately, it was fully booked already and we’re #22 in waiting list that we decided to eat out even if it’s raining. Breakfast buffet is still superb! Tried it before even if we’re not billeted there.
Checkout was a breeze as they have checkout counter on each level, so great that there is no need to line up at the ground floor for central checkout.
Overall, we loved our stay at The Manor, a charming Baguio accommodation.

Room tip: Forest room for the pine trees view
Date of stay: June 2022
    • Location
    • Rooms
    • Service
Thank Juliet B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Manor at Camp John Hay, Other at The Manor at Camp John Hay, responded to this reviewResponded July 8, 2022

Dear Juliet B,

Thank you very much for sharing your recent stay at The Manor at Camp John Hay. We are glad to know that you had an excellent experience. The comfort and satisfaction of our guests is our top priority.

Your comments and suggestions are well noted.

It would certainly be our pleasure to welcome you once again to your safe haven in the City of Pines.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2022

The Manor is my favorite hotel in Baguio. Internet was good and used it to continue working remotely. Ample parking space, Good food. The pillows were too plump for us but the bed is very comfortable.

Also the couches were comfortable. The view is great but not so private since you can see and hear your neighbors from your balcony.

I wish they will have kitchenwares again (plates, fork, spoons..)

Date of stay: June 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank doc_aga
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Manor at Camp John Hay, Other at The Manor at Camp John Hay, responded to this reviewResponded June 17, 2022

Dear doc_aga,

Thank you for choosing to have your workation at The Manor at Camp John Hay.

We are pleased to know that you had a perfect stay with us, especially your particular praise about the amenities. Your feedback has been shared with the team and everyone was most appreciative.

Your comment regarding the kitchenware has been discussed with the Management and will be considered in our future plans.

We look forward to welcoming you back in your favorite hotel in the City of Pines.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2022

This hotel is worth the money. It is an old piece of architecture but the facility is well maintained and kept up to date. The bed is very comfortable, although we found the pillows a bit too thick. The basic necessities anyone expects in a hotel room are present. The bufet breakfast is an experience - so much good food and such a wonderful space.

Room tip: Pay the extra for the garden view - it's worth it!
Date of stay: May 2022
    • Value
    • Cleanliness
    • Service
Thank JocelynV990
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Manor at Camp John Hay, Other at The Manor at Camp John Hay, responded to this reviewResponded June 11, 2022

Dear JocelynV990,

Thank you very much for sharing your recent stay at The Manor at Camp John Hay. We are glad to know that you had an excellent experience.

Your comment regarding the pillows is well noted. We are currently in the process of upgrading our pillows to ensure the comfort and satisfaction of our guests.

We are looking forward to welcome you once again.

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Reviewed June 10, 2022 via mobile

best hotel ever. I already stayed at 5 star hotels in Manila but nothing compares to the service I got from the Manor. I would go back in a heartbeat. I already made a reservation on Christmas eve. Everyone is exceptional. everything in their buffet breakfast tastes amazing and affordable.

Date of stay: June 2022
Trip type: Traveled as a couple
Thank 673sabrinaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Manor at Camp John Hay, Other at The Manor at Camp John Hay, responded to this reviewResponded June 11, 2022

Dear 673sabrinaa,

Thank you very much for sharing your recent stay at The Manor at Camp John Hay. We are glad to know that you had an excellent experience.

It would certainly be our pleasure to welcome you once again during the upcoming holiday season.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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