From the frontdesk to the bartender we appreciate the really good service and hospitality from the staff. I would also love to feauture an employee named Chris, a bartender who gave us a really good experience. He was very charismatic and was smiling throughout our stay he was able to create meaningful conversations which makes us feel comfortable. He even entertained us while making drinks which I think is very difficult. He was also able to share “lady drinks” which was a creative drink we really loved. If I were to meet people like him whenever I visit a luxury lounge, I would want to always spend my money there. Another employee named Jeremy is really quick-witted, he gives off a very calm and gentle service which we love because he attends to us very quickly, he even initiates service without being asked to, like serving us water while waiting. Well trained employees, they are all unique but all of them are professional and competent at best.

**I wasn’t able to take photos that much and I only have one sitting at the lounge area.

We celebrated my daughter's 5th birthday in this hotel and we had a blast! Thank you for the superb hospitality from hotel staff for the warm greetings and assisting us for our needs. Thank you for espencer and other restaurant staff for singing to my daughter's birthday she had a wonderful memory 💕

If you're looking for a baguio staycation with modern room interior, bathtub, fluffly and comfy bed, nice breakfast buffet and HEATED POOL, this hotel is highly recommended 😊

11pm still on going events, im sleepy already tired want to rest. try to contact 2 mobile number no one answering, understaff. Poor service after we check in no available bellman to assist us. Front desk recep not polite to answer the phone. Asking for shave kit with charges.