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1 - 6 of 192 reviews
Reviewed 1 November 2019 via mobile

This is our place for the All Saints Day Holiday. It is a stylish old hotel beside SM Baguio. We got the family room for 4 people facing the courtyard. Room is small and beds are good enough for average size person. Bathroom is clean and they offer toiletries. It is quite an ordeal to adjust the heating system of the shower but otherwise, it is ok. I hope later on, you could also provide family rooms with aircon. Staff are hospitable and nice. Hill Station, their in-house restaurant is definitely the selling point of the hotel...the ambience and food gives this restaurant it’s star....no wonder it is the number one resto in Baguio City. Taekwondo Family gives the silver to Casa Vallejo

Date of stay: November 2019
Trip type: Traveled with family
2  Thank Taekwondo_Family05
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 June 2019

A stylish old fashioned place conveniently located near SM and major bus terminus. Their Hill Station restaurant has good food and scenic views. Rooms have all double beds - not big enough for me if I'm sharing! Wifi isn't great - best in reception area. If you are a smoker you must walk down to their parking area. Cato's is a spacious bar just down the road from the hotel. There's also a spa close by. But alas the bookshop which used to be below the restaurant has moved.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Edgar O
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 April 2019 via mobile

we had arroved at a cold rainy evening, when the staff wouldnt let us enter the room and dry up / change clothes before they told us about every little unnecessary detail and possibility to upgrade to AC room(?!). so when we got to the room, fan was running, tv too, but certain lights or ref was unplugged. so we had to crawl on the floor plugging things. very loud and busy road next to room. window of cr unlockable to keep noise or rain out. toughest stay in hotel in decades!! btw we payed for a officaly worth 8000pp room as big as 12sm. breakfast not included. hot water didnt work, sink clugged. even more inconveniences. just dont come here, thank me later!

Date of stay: April 2019
Trip type: Traveled as a couple
Thank bender245
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ecohotelph, Reservations at Casa Vallejo, responded to this reviewResponded 4 April 2019

Hi, we are very sorry to hear your unpleasant stay with us. We appreciate your constructive comments and we'll forward this to our operations manager for them to take immediate action. Since we are located on the road, we can't control the noise on the outside. For your future reference, we have rooms on the other side of the hotel wherein you can have a quiet and comfortable stay. Please let us know how else we can improve our services. Thank you for choosing Casa Vallejo and we hope to see you again so we can serve you better.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 March 2019 via mobile

I was there for a night with my family, +- 6000 pesos for 2 rooms and 1 night about 100€ which is expensive for the country . The idea of that colonial decor, ambiance and the classy people's clothes dressing were very nice!
Even if the decoration outside the rooms is well done, the interior was really disappointing. For that price, I find it very disappointing, a very little room without well-done finitions. We saw that it’s a long time ago that it wasn't renovated, especially the bathroom. It’s time to build it again! Especially in the bathroom, the joints were very dirty.

The only problem was the rooms because I found the service very good and professional in the Philippines.

Also, one thing to change is that when you arrive, you have to read and sign a stupid paper with a lot of stupid and funny rules such as ‘prohibited to eat Durian inside the room’, 'no shrimp past allowed’, and etc.

Please, are we in a hotel or in a rehab? That was really ridiculous.

But the very good point of this hotel is THE RESTAURANT ! AMAZING! The service was perfect with an amazing food quality and preparation for a good price. Of course, for the Philippines it’s quite expensive but compared to the European prices it’s really good and worth it! And the personnel were very professional and good on their job.

To conclude, I would say, go there for the dinner ... you will not regret it but don’t sleep there because you will be very disappointed.

Martin Isaac Davreux, Hotel management student, Brussels, Belgium.

Date of stay: March 2019
Trip type: Traveled with family
1  Thank Mar6tin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ecohotelph, Reservations at Casa Vallejo, responded to this reviewResponded 13 March 2019

Hi Martin, we are very sorry to hear your unpleasant stay. We appreciate your constructive comments and we'll forward this to our operations manager for them to review. As of now, we are improving our hotel and we will turn the facilities to a 5-star hotel. For your appreciation of the hospitality of staffs, we will relay it immediately to the staffs. Please let us know how else we can improve our services. Thank you for choosing Casa Vallejo and we hope to see you again so we can serve you better.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 March 2019 via mobile

Well the place is nice but I think they need some little renovation .
We'll if your room is standard/family room you could really hear the noise from the hallway and if your tired from travel or from exploring baguio just be ready or perhaps an ear buds could help you sleep
But other than that the staffs would accomodate and assist you.

Date of stay: January 2019
Trip type: Traveled with friends
Thank crinkle21418
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ecohotelph, Reservations at Casa Vallejo, responded to this reviewResponded 7 March 2019

We are so glad you enjoyed your stay with us! We are currently renovating our hotel but we are maintaining to be a heritage hotel. Please let us know how else we can improve on your next visit. Thank you for choosing Casa Vallejo and hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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