I don't typically write reviews because of my very hectic sched. But I can't help but write a review now because of the impressive customer service I got from Orchard Hotel Baguio with special mentions to Ms. Tricia and Ms. Dessa at the front desk. On my way back to Manila, I got a phone call from Ms. Dessa informing me that they found a paperbag in my hotel room containing a mobile phone and some important documents. I told them I could not go back to pick it up anymore as I was already somewhere down Pangasinan. I requested them instead to pls send it to me via LBC, big, big thanks to Ms. Tricia! I got my package in Manila, complete with its contents! I can't thank you enough guys. You guys run the extra mile to serve your guests. If there is 6 stars rating, I would give you 6 stars. Keep it up and may this kind of service of yours thrive.
We will definitely stay there again and refer you to family and friends.
Thanks again and kudos!
- Free Wifi
- Free parking