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Reviewed 12 March 2020 via mobile

I updated my room to get sunlight but I wasn't warned that the rooms facing Burnham was too noisy at night. There's a bar that's open until 3am and the elevator keeps making a sound. Avoid this hotel. The manager doesn't know how to handle an angry customer and wasn't even sympathetic when I said I have cancer.

Date of stay: March 2020
Trip type: Traveled solo
Thank bonp206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 11 January 2020

Nice location close to the Park. Clean premises, friendly staff. Great option was that I was able to book through Qantas and pay with Frequent Flyer points. They can also offer assistance organising tours. There is a small Supermarket and pharmacy close by.

Date of stay: January 2020
    • Sleep Quality
    • Rooms
    • Service
Thank Colin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 January 2020

If you haven't been to other hotels maybe you will rate it as 5 stars. But most of the reviews are negative yet the Inn don't bother to make improvements. Easy money coming in. I haven't seen any housekeeper around. Bunch of lazy people.
The picture looks good but in reality, it's dark and gloomy. If it is very substandard, the price should be way less.
The staff is friendly and location is convenient.

Room tip: The inn is sandwiched by buildings maybe 4-5 feet apart therefore it's dark, noisy and no views.
Date of stay: January 2020
    • Value
    • Sleep Quality
    • Service
Thank Explorer698202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 December 2019

Was overcharged. Bad WiFi. Sticky floor. Bad shower with only a one sachet of shampoo and a small soap provided. No glasses or cups, no water boiler, no minibar. Paperthin walls making sleep quality very low. Old and worn. Only one positive, location. Not recommended.

Date of stay: December 2019
    • Location
    • Sleep Quality
    • Service
Thank Cato K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 25 December 2019 via mobile

Good points :
1. Location : walkable distance to most of the touristic spots of Baguio.
2. Staff : friendly and helpful.
3. Room is spacious.

Bad points :
1. Both the room and the bathroom smells.
2. Limited facilities: no hairdryer provided.
3. Can be cleaner.
4. Though there is a window in the room, the view is only wall.
5. The ventilation of the whole room is poor.
5. Bathroom is small and crowded. Floor turns wet after shower even they have a glass door for the bath tub.
6. Poor sound proofing.
7. Some of the furniture are ruined.
8. Room is very dim

Date of stay: December 2019
Trip type: Traveled as a couple
Thank lorettahon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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