Never had this kind of experience in my travels. After the front desk confirmed that we can stay for another 4days, all of a sudden, I was informed that there is a conflict with the booking and we need to look for another hotel. The guard on duty is so rude. Excellent service is number 1 in hotels. If there is a zero rating, this hotel deserved a zero for incompetence and rudeness of its staff and guard. MyIncompetent and rude to the max. I will never stay in this hotel again.
Didnt tell us that the free breakfast is plated, made us choose ANYTHING from the menu then charged us when we checked out. Great Baguio experience ruined on our last day because of the poor service of this hotel. Terrible terrible. Wont recommend.
Got a deluxe room with A/C room was very small with 2 single beds room was very small tv was nor working they did not seemed to concerned about tv said we wold like to change rooms was told not an option finally 8pm maintenance came and fixed tv A/C smelled of urine probably would not stay there again
BHV had a promotion during the months of November and December 2021. The triple sharing room with plated breakfast was a great find in this kind of location. BHV is a few minutes walk to Burnham Park.
The staffs are very welcoming and helpful throughout our stay.
Though we can say that the place has been built a long time ago, we still appreciated the cleanliness of the room and the whole hotel premises. We are just usually in the room to rest and sleep but still we enjoyed our full stay here.
We stayed here last March 2018 in celebration of our son's birthday.
A good place to stay especially if you are with a kid who likes to hang out at Burnham park.
The room we are in is well kept and the buffet is also delicious. The breakfast after that is also good.
We highly recommend this place if you want a nice place to stay while touring Baguio City.
