First time to stay in Grand Sierra Pines. with my family. The place is near tourist attractions you can even take a walk going to Mines View Park and Good Shepherd. The rooms are big and their A/C is very cold. They have face masks, alcohols and facial tissues for the guests. They replenish it throughout your stay. Buffet breakfast have different varieties everyday and they taste really good. There are playgrounds for the kids and the ambiance are really cool. They even have bonfire at night. The whole staff were friendly and accommodating. It was a memorable and relaxing experience for us especially to my senior parents. We will definitely be back with the whole gang again.

We had 3N/4D with two rooms and there was a team-building event and a wedding but this did not detract from us enjoying the facilities.

Breakfast was good quality and the Outlook steakhouse restaurant was good enough to serve for all our dinners.

Paid 7,000 a room a night and booked direct.

Welcoming door staff and valet service, ready and waiting to ensure your first and last impressions of the hotel are met.

I personally enjoyed the art display on the first floor. Make sure you take the time to check these incredible paintings out on your arrival.

The design of the roof is an interesting feature as it collects the rain water which is used as grey water recylcing to supply flushing water and bathroom water.

The interior of the hotel is open to the elements, so you can feel at one with nature and keep cool with a constant flow of fresh air and sunshine.

Below the Outlook is a well-equipped gym, with a Sawo 2-person Sauna which we enjoyed using. Room massages were available but no laundry.

We slept really well within the rooms. Good air con with the door to the balcony was well sealed to ensure it kept the room cool as it tended to rain overnight so was humid outside.

The hotel has a wonderful bakery in the heart of the ground floor, opposite the koi pond. Highly recommend the cheese bread.

The garden area has a great setup of bean bags and fire pits available with an weekend evening BBQ offering a selection of meat skewers as an after dinner snack.

Checkout and the billing system could have been better.

All in all, a thoroughly enjoyed family stay.