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Reviewed 17 February 2021 via mobile

Stayed 1 night during CNY. The Sands exceeded our expectations and we had a fantastic stay from start to finish.

We were really overwhelmed with the environment, the service and the warm welcome of Brenda at the reception. She gave us a detailed description of all the services provided by the hotel, with a pleasant smile. She even walked around the table during breakfast to have a chit chat with the guests which we believe was a great add-on to the service. Thump up for the excellent customer service approach.

The room was superb, modern, spacious and nicely decorated with all necessary amenities.Providing late check-out was so awesome.

Hats off for Didier, of the entertainment Team. He provided a coaching for petang and Flechette. We had a smashing time.

We would like to return. The hotel had the WOW factor.

From room 126 & 231

Date of stay: February 2021
Trip type: Traveled with family
1  Thank Nigellfy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Guillaume Brillatz, General Manager at Sands Suites Resort & Spa, responded to this reviewResponded 17 February 2021

Dear Shagel,

Thank you for your excellent rating and feedback following your stay among us. We are indeed very pleased to learn that you were delighted with your experience and look forward to welcoming you back soon. We have also conveyed your appreciation to Brenda and Didier.

Best Regards,
Guillaume Brillatz
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 16 February 2021

We wish to point out the excellency of the personnel even better than many of some 5 stars hotels in Mauritius, and I know what I am talking about. rooms and amenities are just very good. Recommendable.

Room tip: Firs floor with private balcony not far from the restaurant facing the beach.
Date of stay: January 2021
    • Sleep Quality
    • Rooms
    • Service
Thank Leevanclif
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Guillaume Brillatz, General Manager at Sands Suites Resort & Spa, responded to this reviewResponded 16 February 2021

Dear Gaetan,

Thank you for your excellent rating and feedback following your stay with the Sands family. We are glad that you appreciated the service from our team members.

Looking forward to welcoming you back soon for another memorable stay,

Best Regards,
Guillaume Brillatz
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 15 February 2021

What else ? Stayed for 1 night at sands resort and spa and everything was impeccable, once more. From the time of check in, with an early check in until the
late check out, everyone was so nice and very helpful. M.Selven, m. Animel, M. Laow, M didier are well mannered, efficient, helpful with excellent customer service. We felt special from the beginning to the end. Sandy beach, clean rooms, superb view and swimming pool, and best food ever.
Overall I had one of the best stay ever in a hotel in Mauritius , and definitely will go back there and will recommend this peace of heaven in flic en flac to everyone!!
hope you found our thanks written with pieces of leaves in the room..
Thank you again .

Room tip: room 134 is the best
Date of stay: January 2021
    • Sleep Quality
    • Rooms
    • Service
Thank avinashwoodun
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Guillaume Brillatz, General Manager at Sands Suites Resort & Spa, responded to this reviewResponded 16 February 2021

Dear Avinash Woodun,

Thank you for your heart touching comments and excellent rating following your stay among us. We have shared your comments with the team members mentioned. We hope to welcome you and your family back very soon for another memorable stay.

Best Regards,
Guillaume Brillatz
General Manager

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Reviewed 14 February 2021 via mobile

Went during CNY! Many facilities for youngsters like me...watersports, petanque, gym, hammam, sauna, spa, tennis court, bicycle rides, dance floor and cool dj. Tried all!
Above all, welcoming and kind personnel from reception to room service via spa and restaurant with scrumptious food! Memorable holidays there! Thank you!

Date of stay: February 2021
Trip type: Traveled with family
Thank tv1612
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Guillaume Brillatz, General Manager at Sands Suites Resort & Spa, responded to this reviewResponded 16 February 2021

Dear tv1612,

We appreciate your time and effort to share your excellent experience at the resort.
Looking forward to welcome you for another stay,

Best Regards,
Guillaume Brillatz
General Manager

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Reviewed 14 February 2021

Staying week end 12-14 February
In a Room with a view...
In addition pieds dans l 'eau!
The garden is very well maintained which is not the case for the hotels in the near vicinity...given its size,it is a little emerald jewel!
Lavish food.
Dessert's variety could be improved...lack of sorbet & ice cream...it's Sumertime!
Shelves 's presentation could be improved
With exotic flowers & coconuts.
Lack of expresso machines in room.
Saturday food stations had a very exotic scent..with its gateau arouille...its rhum arrangé...I recommend a mix coconut (3)& pineapple(1) ...hmmm.The accountant /musicians filled our heart with joy in spite of their modest guitar playing abilities!
The staff is very caring...chapeau bas to Brenda...an in born hospitality name just as Brenda!Brenda of the famous film Bagdad café!
The Spa...le plaisir partagé...Jean Marie has a fusional way to convey the love of his job!
Last but not least...I 'm looking fwd to the Sunday brunch...
DJ calling...I will survive!
We will!
Keep it up!

Date of stay: February 2021
Trip type: Traveled with family
Thank Zenfriend
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Guillaume Brillatz, General Manager at Sands Suites Resort & Spa, responded to this reviewResponded 16 February 2021

Dear Pat,

Thank you for your excellent rating and detailed feedback following your stay among us. We are indeed very pleased to learn that you were delighted with your experience and look forward to welcoming you back soon.

Best Regards,
Guillaume Brillatz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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