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Reviewed 3 April 2018

We have just returned from Mauritius and would like to share our experiences with this hotel.

Before we booked the hotel, we compared some hotels on TripAdvisor. We personally prefer luxurious resorts and have also looked for such hotels. During the comparison, we saw the Emeraude Hotel and briefly skimmed over the comments. The comments were so good that we decided to take the risk and book this hotel. To be ahead of the curve: We don't regret this decision for a second.

We organised the trip to the hotel privately and were received very friendly by the staff. The hotel has three stars, but in my opinion it would deserve more. The rooms are very clean and beautifully furnished. The hotel complex is simply fantastic and one notices that professional gardeners take care of the flora. I've been to some hotels, but I've never felt so at home. You realize that a hotel run with a heart is more important than renowned designer furniture.

Since I knew it was my girlfriend's birthday during the stay, I contacted the hotel before the holidays and asked for ideas for a surprise. Thereupon Shaileen contacted me and made me ingenious suggestions. I booked a full body massage and a dinner on the beach. But the hotel has exceeded our expectations. In the morning my girlfriend received a special breakfast with prosecco at a special table. Over noon we received an exceptionally good massage. In the evening we were picked up by an employee and brought to the beach. When we saw the table and the decoration, it left us speechless. A table with lots of candles, rose petals, etc. The hotel has provided us with a personal butler for the whole evening. The whole management came by and congratulated my girlfriend. The food (5 courses) was fantastic. When we went for a walk on the beach before dessert and came back after 10 minutes, two musicians were at the table and played for us personally. It was by far the best evening in our 8-year relationship. When we returned to the bar after dinner, they surprised us with a birthday cake and special cocktails. When we went back to the room, the whole room was decorated with rose petals. Simply world class.

The staff made us feel like we were part of the family. Special thanks go to Subash, Mame, Jimmy, Alisha and the Junior Sous Chef, who cooked very well and even gave a private cooking lesson.

We are so grateful to the hotel that we sincerely hope to be able to visit it again.

Thanks again for everything!

  • Stayed: March 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank YilmazUE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tels_Management, General Manager at Emeraude Beach Attitude, responded to this reviewResponded 6 April 2018

Dear Yilmaz,

What a wonderful review!

Thank you very much for choosing Emeraude Beach Attitude to celebrate the birthday of your girlfriend and for sharing your experience.

I am very happy that you have enjoyed our overall resort and have appreciated the hospitality of our Family Members. They are indeed one of our biggest assets. Plus, your encouraging words made them very happy.

Looking forward to welcoming you soon for another great stay with us

Best regards,
Sunny Aundoo
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018 via mobile

This was our 4th visit to Mauritius and on this occasion we decided to spend less on the hotel and upgrade our flights. We were not disappointed. Not the best hotel, small with 61 rooms. We had a superior terrace room close to the facilities as requested as wife has mobility issues. The room was fine with good aircon and kept spotless. There is only one resteraunt, usually buffet but waiter service twice a week. They also offer a choice of 2 special meals at extra cost. We had the fish option and it was very nice. They also offer packed lunches. Whilst we all ways found something to eat the choice was limited. The two pools were kept clean and although there were only 28 very comfortable sun beds there was never a problem getting one. The beach is just across a road and the hotel has its own sun beds and shade with drinks service. The security on the door all ways showed you across. As a 3 star hotel this place punches well above its weight. The main reason is the staff, without exception they are brilliant, it would be unfair to name individuals as from management to the cleansers they all go the extra mile to ensure that you have the best experience. A hotel with big heart.would we return, definitely! Great value for money.

Stayed: March 2018, traveled as a couple
5  Thank gordon m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tels_Management, General Manager at Emeraude Beach Attitude, responded to this reviewResponded 6 April 2018

Dear Gordon,

Thank you very much for choosing our resort for the fourth time.

It is always such a pleasure to have you among us. I am delighted that you had amazing holidays.

Many thanks for your encouraging words which touched us

Looking forward to welcoming you back soon for your next escapade,

Best regards,
Sunny Aundoo
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 March 2018 via mobile

We stayed for a week. Enjoyed every minute of it. Great bar (amazing cocktails), pool and beach area. Clean room and facilities.
The best thing of this resort is their staff's willingness to assist - def the most friendly and attentive staff of any hotel I have stayed in. The lady who cleaned our room, Poonam, made us feel so welcome, making all these different animal towel arts for us.

Stayed: March 2018, traveled as a couple
1  Thank Bianca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tels_Management, General Manager at Emeraude Beach Attitude, responded to this reviewResponded 4 April 2018

Dear Bianca,

Thank you very much for choosing Emeraude Beach Attitude for your holidays and for sharing your experience.

I am delighted that you have enjoyed our overall resort and have appreciated the hospitality of our Family Members. Your encouraging words made them very happy, especially Poonam.

Looking forward to welcoming you again soon, with your cocktails kept ready

Best regards,
Sunny Aundoo
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 March 2018 via mobile

Really great stay had lot of fun , view is good, food is good taste is great would be better if include more vegetarian dishes just as we are vegetarian Indian so but overall it's great specially the staff here is very helpful and service is very great would definitely recommend to stay.
Great place to stay for fun and peace.

Stayed: March 2018, traveled as a couple
2  Thank Bharat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tels_Management, General Manager at Emeraude Beach Attitude, responded to this reviewResponded 6 April 2018

Dear Bharat,

Thank you very much for choosing Emeraude Beach Attitude for your holidays and for sharing your experience.

It is such a pleasure to read that you have enjoyed your stay and the hospitality of our Family Members. Your heart-warming comments made them very happy.

I have taken good note of your suggestion regarding the vegetarian dishes and have shared same with my team.

Thank you very much for being our ambassador and for recommending our hotel to other travelers.

We are all looking forward to welcoming you soon,

Best regards,
Sunny Aundoo
Executive Assistant Manager
Emeraude Beach Attitude

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 March 2018 via mobile

Had a great time here,the food was all freshly cooked,Accommodation clean ,could do with a little update,been in a lot of 5star hotels all over where the food wasn’t as good , and I’ve never been any place where the staff are so attentive ,they couldn’t do enough for us ,would like to say thank you all for making are holiday ,people like the housekeeping manager ,and the lovely pleasant restaurant staff.

Stayed: March 2018, traveled as a couple
1  Thank Jennifer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tels_Management, General Manager at Emeraude Beach Attitude, responded to this reviewResponded 4 April 2018

Dear Jennifer,

Thank you for taking the time to share your experience following your stay with us.

It was such pleasure to have you among us and now to read that you had great holidays.

I am delighted that you have enjoyed our overall resort and also the hospitality of our Family Members. Your encouraging words touched them, making them very happy.

We are all looking forward to welcoming you back soon,

Best regards,
Sunny Aundoo
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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