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Reviews (938)
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All reviewsfree ice creamrooftop barfree drinksfree laundry serviceper dayfree flow of coffeehot cold waterwalking distancechinese templebreakfast buffetevery eveningperfect hotelcall to prayerstreet artexcellent locationbus stopyogurt
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Reviewed 23 May 2018

- Excellent service, helpful staff, generally good English.
- Very modern, spacious rooms, clean and comfortable. The windows aren’t large so don’t expect a lot of natural light. There is a long desk but it’s made of glass or transparent plastic so bring a mouse pad. The room could use more outlets. The air con blows right on the desk, so you may wish to turn it off from time to time. The room does keep the cold air in..
- Good location, within walking distance of all your tourist sites as well as a couple of malls. Lots of restaurants and food carts around. I particularly liked the Red Garden Food Paradise, Yeap Noodles and Nasi Kandar Pokok Ketapang. Coffee Lane offers a superb cappuccino and chocolate fudge cake!
- The 1st-floor cafeteria serves up a decent Asian buffet-style breakfast with some Western food. From 2 pm on the cafeteria is open for self-service coffee and tea and biscuits, with two self-serve espresso machines that make a fairly tasty brewed coffee as well as lattes and cappuccinos. They don’t come out very hot, though. There’s a hot and cold water dispenser on each floor.
- They arranged my taxi to the airport, and the driver showed up right on time.

Room Tip: The window in my room was small and didn't offer much natural light. The A/C blows right onto the desk.
  • Stayed: May 2018, traveled solo
    • Location
    • Rooms
    • Service
Thank Lingolare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 15 May 2018 via mobile

Stayed here for 5 nights. We were lucky enough to get an upgrade to the superior room. This hotel is located in the best possible location for travellers with everything you need so close. The breakfast is amazing and the rooftop bar was a regular end to our night after a long day of sight seeing. The hop-on hop-off bus tour is an amazing way to see Penang.

Stayed: May 2018, traveled with friends
Thank fzubair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 11 May 2018 via mobile

The room, although small, it was comfortable and clean, with all amenities needed. Very good location to explore Georgetown. Staff was friendly. Complimentary drinks each day are a plus.
The only downside was the breakfast... Plenty of asian choices, but not so much for the continental breakfast.

Stayed: May 2018, traveled as a couple
Thank Ana Filipa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 May 2018

PROS
Great location - walking distance to everywhere in the heritage part of Georgetown.
Great street - Night Food Hawker Market one short block from hotel
Nice bars and restaurants adjoining surroundings
Hotel lobby welcoming and staff very helpful
Room on the small side but big enough for two people and their luggage. Very clean and beds comfortable but on the hard side as in most of Asia..
Bathroom small and basic, but clean and the towels were excellent.
Breakfast was great - lots to choose from and eggs cooked to order. Nice breakfast room. Staff on hand for the smallest problem.
Roof top bar - good spot looking over the old town roof tops with a limited view of the Straits.
A lift.
Good WIFI
Very quiet room at night - NO traffic or bar noise.

CONS
Breakfast coffee

Room Tip: Rooms ending in 9 opposite lift but we didn't find this a problem.
  • Stayed: May 2018, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank lornwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 May 2018 via mobile

I stayed here recently while on a visa run from Thailand and will make it my go to hotel whenever I go to Penang . the rooms are modern clean and spacious the staff are very efficient and polite from the management to the general staff, there is a rooftop bar that serves free wine in the evening and the guy who runs the bar is a loverly man who likes to chat and will help you out with his knowledge of Penang. there is also a jacuzzi on the roof with good views of Penang they also give you free ice cream there between certain hours.the hotel is right in the center of Georgetown and close to all the loverly restaurants and bars as well as shopping malls . I would highly recommend this hotel for great value for money.

Stayed: April 2018, traveled solo
Thank lamaipiper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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