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Noordin Mews
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Savings alert! 11% below average rates

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Reviews (1,359)
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All reviewsboutique hotelwhite coffeeday bedswimming poolshopping mallnice poollittle touchesexcellent stayheritage areaquiet streetnice breakfastsmall hotelstayed longerwelcome drinkevery eveningstreet foodlittle india
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4 - 9 of 1,359 reviews
Reviewed 14 May 2018

I recently stayed here for a week with three friends in the 2 bedroom suite upstairs. We loved everything about our stay - it was perfect for us! The hotel has a gorgeous heritage feel with such attention to detail. It was spotlessly clean and exceptional value for money.
Fuelled by the delicious pool-side breakfast, we explored in the morning and made our way back in time for the lovely afternoon tea by the pool. The pool was such a luxury after the hot streets of Georgetown.
However it is the staff that make this boutique hotel shine. Every time we walked into the beautiful, air-conditioned foyer we were greeted with a friendly smile and thoughtful advice to help us plan our day. Nothing was too much trouble - food, coffee, sneaky bars, rooftop bars, shopping and phone calls. Special thanks to Belinda, Edrick and Alan who were outstanding. We miss it already.

  • Stayed: May 2018, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank Brooke M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noordin M, Manager at Noordin Mews, responded to this reviewResponded 4 weeks ago

Dear Brooke M,

We really appreciate that you took the time to share details about your recent visit to our hotel. And thank you for the 5-stars rating! We are constantly hard at work to deliver the best possible products and experiences to all of our guests. Reviews highlighting the commitment of our team to serve every guest with passion reaffirm that we are indeed living up to our mission statement. We really like our guests to kick off their shoes and just relax. After all, you are all here for a fun-filled girls' week!

Don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything.

Until next time,
Noordin Mews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 May 2018

A calm oasis in he middle of town, the two bedroom apartment was perfect for our family five. Gorgeous character building decorated with antique furniture and china. The pool is small but fine for cooling off in the Georgetown heat, Good hearty breakfasts cooked to order. You can choose eggs, pancakes, French toast or a daily local dish so you and the kids will be happy. Bring an old buIdling there are some quirks, in our apartment you can see straight through the cracks in the floorboards to the foyer below the bathroom fittings were a bit worn and the water pressure low. But all is forgiven as you drink your morning coffee from a vintage cup on the balcony in the morning sun.

Great location. Short walk to lots of good hawker stalls and restaurants, the hip HIN Bus Depot, and a big mall for when you need to escape the heat.

Stayed: April 2018, traveled with family
Review collected in partnership with this hotel
Thank serrawerra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noordin M, Manager at Noordin Mews, responded to this reviewResponded 9 May 2018

Dear serrawerra,

Thank you for taking the time to give us your feedback about your stay at our hotel. We are so glad that you found our location convenient. We have always felt proud having the hotel at such a great location, slightly away from the hustle and bustle of the city center, yet easily accessible to various delicious local eateries, modern day conveniences and must-see attractions. We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. Reading your review was of great encouragement to us personally reminding each of us why we do what we do. By sharing it with us not only do you encourage our team; you give us the necessary information to constantly strive to try our best!

We value your patronage and friendship. Please visit us again soon.

Warm regards,
Noordin Mews

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Reviewed 3 May 2018

We booked the Noordin Mews for 2 nights. The reception entrance impressed us a lot. A beautiful old building with a few rooms. The clean room was spacious and had everything we needed. We made use of the laundry service which was just excellent. Staff is super-friendly. Even though the hotel is a little outside the main Georgetown area, there are restaurants and a mall around the corner.
If I would need to point out the least good thing then I would say the pool could be a bit more clean but it was ok

Stayed: April 2018, traveled as a couple
Review collected in partnership with this hotel
Thank ShakiraStephanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noordin M, Manager at Noordin Mews, responded to this reviewResponded 9 May 2018

Dear ShakiraStephanie,

We really appreciate that you took the time to share details about your recent visit to our hotel and we are glad to hear that our location convenient. We have always aimed to provide our guests with superior service that exceed their expectations. We believe the only way for us to deliver first class products, services and experiences is by knowing what our guests love best and that can only be achieved through feedback like yours. We do love sharing about the must-see attractions and local eateries in Penang. Ensuring that our guests enjoy their holiday is our priority!

We are sorry to hear about the pool. We carried out daily maintenance in cleaning, clearing any debris that might have fallen into the pool and ensuring the water pH levels are consistent. We sincerely apologized for any inconveniences and will re-look into the cleaning process. We hope this will not deter you from staying with us in the future.

We look forward in welcoming you back to Noordin Mews.

Kindest regards,
Noordin Mews

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Reviewed 30 April 2018

Unfortunately, my stay was very short. I would have liked to stay longer at this wonderful boutique hotel. The staff was extraordinarily friendly and attentive. My room was spacious and very clean. I felt very welcome and will definitely stay there again on my next trip to Penang! Thanks for the whole team!

Stayed: April 2018, traveled on business
Review collected in partnership with this hotel
Thank leoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noordin M, Manager at Noordin Mews, responded to this reviewResponded 9 May 2018

Dear leoll,

Getting reviews like yours ranks among our favorite things! We could not ask for a better compliment. Our goal after all is to provide our guests with superior services that exceed their expectations. It is indeed good to know that our team exceeded your expectations and made your experience memorable. Your words of appreciation make a world of difference and set the tone for our employee's morale. We will be sure to share your review with our team on our next staff meeting. Do allow us the opportunity to serve you again.

With gratitude,
Noordin Mews

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Reviewed 20 April 2018

This was our second time visiting Noordin Mews, previously my wife and I stayed on our own, but we booked four rooms this time for a family trip. They were kind enough to give us all the rooms in a row right next to the poolside.
The staff was so helpful from the time we made the booking on their website, keeping in touch over e-mail and helping us with any modifications without any problem. We also had a late flight into Penang and since they don't have a 24 hour check-in desk, when we informed them of this via e-mail they stayed back until we arrived and checked us all in.
They were also very helpful in giving out maps and other material to do a 'food tour' in Penang as that's what Penang is famous for. They also had great suggestions for activities to do with young children.
The made-to-order breakfast options are limited, but what they make is excellent. From the full English breakfast to the pancakes with fried egg. One morning they even served dim sum which was a nice change.
The bedrooms are quaint and spacious, the incense was over-powering for some but they were happy to remove them. The location is also great, only a 10 minute walk to the start of the World Heritage Zone starting at Armenian street and there are many street food places and restaurants around also, there's a large mall around the corner if that's what you prefer.
I would highly recommend Noordin Mews for anyone visiting George Town.

Stayed: April 2018, traveled with family
Review collected in partnership with this hotel
Thank Mahendra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noordin M, Manager at Noordin Mews, responded to this reviewResponded 24 April 2018

Dear Mahendra F,

We would like to thank you for choosing us as your preferred accommodation for your recent family trip. We really appreciate that you took the time to share details about your recent stay and giving us a 5-stars! When we first read your review we could not help it but smile. Getting reviews like yours ranks among our favorite things!

We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. Everyone here takes pride on what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always trying our best. We believe that being in this industry is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We train and coach around a culture of empowerment, kindness and quality and want everyone in our team to feel equipped to serve you as if you are family. As such, we are delighted to read how our staff delivered above and beyond your expectations.

Everyone here is working hard to create experiences and deliver first class products and services that inspire you to continue visiting us. We really like that our guests just kick back and relax and not worry about anything at all. We hope that you have managed to explore all the wonderful sights and tried the delicious local cuisines when you and your family were here. We could not get thru all the suggestions! We will just have to leave more for your next visit.

We hope you make us part of your traditions and we have the privilege to serve you for many years to come. Know that we are hard at work finding ways to do things better every single time and that is our commitment to you.

Warmest regards,
The team at Noordin Mews

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