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Sunway Hotel Georgetown Penang
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Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of US$91/night.

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Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of US$95/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (1,546)
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146 - 151 of 1,546 reviews
Reviewed 22 May 2017

Excellent service by all staff. Able to accommodate our request to put a baby cot in our triple room. Very clean and amenities are provided. Good location and just outside you find very good hawker food (a must to try the almond tea dessert, char kuey teow, chee cheong fun).

  • Stayed: April 2017, traveled with family
    • Value
    • Location
    • Service
1  Thank Christine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelGP, Public Relations Manager at Sunway Hotel Georgetown Penang, responded to this reviewResponded 23 May 2017

Dear Christine L,

Thank you for your review! We appreciate the valuable time you have taken to provide us your feedback on our hotel.

We are delighted to learn that you enjoyed your stay with us and our location as well. It has always been our mission by providing the best possible hospitality and services to our guests.

Should you have any suggestions or comments that can help us improve your stay with us, please do not hesitate to contact us at shgp.reservations@sunwayhotels.com.

We hope to welcome back with us soon!

Best regards,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 May 2017 via mobile

Checking in & out was smooth. Parking was complimentary which is much needed. Hotel room is clean, well maintained and has a simple nice modern decor. Room square foot is slightly bigger than most basic hotel rooms. Extremely comfortable bed. Location is good. Walking distance to Penang Times Square, Famous Chendol, Jeruk Pak Ali and many other quaint shops. Hotel breakfast is considered really good compared to other hotels in the area. It doesnt have alot of variety but the food is tasty and flavourful compared to others that usually have a bland taste. Wifi was really good on Android phone but went on and off on Iphone. I really enjoyed my stay. Will be back again for sure.

Stayed: May 2017, traveled with friends
1  Thank DitaPerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelGP, Public Relations Manager at Sunway Hotel Georgetown Penang, responded to this reviewResponded 23 May 2017

Dear DitaPerry

Thank you for your review! We are really happy that you stayed with us.

We are glad that you enjoyed your stay with us, and managed to take advantage of our hotel's proximity to the many attractions nearby. We are also very glad to know that our food standards are to your expectations. We are sorry to hear of the problem of the Wifi with your Iphone and will take efforts to improve it.

Should you have any suggestions or comments that we can help improve your next stay with us, please do not hesitate to contact us at shgp.reservations@sunwayhotels.com.my.

We look forward to welcoming you once again with us!

Best regards,

The Management

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Reviewed 17 May 2017 via mobile

Room is quite big. Closed with food street and mall. Clean hotel and nice person. Breakfast is excellent!! You have to try the premium milk tea , dimsum, nasi lemak and also the salad. In the night just walk around the hotel and you will find a really good duren.

Stayed: May 2017, traveled as a couple
1  Thank Ruth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelGP, Public Relations Manager at Sunway Hotel Georgetown Penang, responded to this reviewResponded 22 May 2017

Dear Ruth D,

Thank you for your review! We are delighted to have you stay with us.

It brings us great pleasure in knowing that you enjoyed our food, as well as our nearby attractions.

Should you have any suggestions on how we can make your next stay more memorable, please do not hesitate to email us at shgp.reservations@sunwayhotels.com.

We hope to welcome you back with us should your future travels bring you back to Penang.

Thank you.

Best regards,

The Management

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Reviewed 13 May 2017 via mobile

Parents and I stayed here for a bit of quality time together whilst visiting the UNESCO world heritage Penang. Lots to see on the island, nice and comfy rooms, close proximity to all the sites in Georgetown, very Uber-friendly; and lovely hospitality at the hotel.

Every morning we were greeted by the wonderful staff at breakfast. Particularly Poones who would stop by for a chat and made us feel totally at home. She recommended places to see; where to go for Vesak day prayers as my mom is a Buddhist. Also place for the best nasi Kandar though we didn't get to it this time. We always started our day with her winning island smile. She even saw us off the when we left the hotel. Would definitely recommend her for the Penang hospitality award if there is one!! Or Sunway managers' award!! Lovely!

Also Kara should be mentioned he makes the best over medium eggs. I've stayed at many hotels round the world and they never get it right; mostly end up over easy. But here in this wonderful island, someone who was meticulous enough to make them perfectly! How wonderful is that!

Bell staff was great. Cleaning staff also very nice greeting us every time we see them. Others to be mentioned is Mohamed and Joe. All lovely people.

Would definitely stay at the hotel again.
Thanks, Poones and everyone for a wonderful stay!

Stayed: May 2017
1  Thank liliannekim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelGP, Public Relations Manager at Sunway Hotel Georgetown Penang, responded to this reviewResponded 15 May 2017

Dear liliannekim,

Thank you for your review! We are glad that you enjoyed your stay with us.

The staff are delighted to hear of your wonderful comments, especially those who were mentioned by name and department. We are all elated that we were able to assist you throughout your stay with us.

Should you have any suggestions to make your next stay memorable, do email us at shgp.reservations@sunwayhotels.com.

We hope to welcome you back with us soon!

Best regards,

The Management

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Reviewed 8 May 2017

Located around a 10mins taxi ride from the jetty and close enough to all you need. The hotel is a well run business which is clean and tidy. The breakfast served to good without being amazing. You can order noddle dishes from the kitchen which was nice.
There is a small pool and gym if needed. The service was fine. The view from our room was one where you could see all over Georgetown. Good value for money.

  • Stayed: April 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank greenandblue08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelGP, Public Relations Manager at Sunway Hotel Georgetown Penang, responded to this reviewResponded 9 May 2017

Dear greenandblue08,

Warm greetings from Sunway Hotel Georgetown!

We would like to express our sincere gratitude for taking the time to share your valuable feedback relating on your recent stay here at Sunway Hotel Georgetown and for staying with us again!

We look forward to welcoming you back to Sunway Hotel Georgetown as your choice of stay in Penang.

Take care!

Best Regards,

The Management

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