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Reviews (78)
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9 - 14 of 78 reviews
Reviewed 15 April 2018 via mobile

Clean and nice big room for family. Nearby got 24 hours 7 eleven, happy mart and a small local food hawker food. Location is good. Room is clean and secure.Easily accessible, staffs are friendly and English spoken.

Stayed: April 2018, traveled as a couple
1  Thank Sean O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TropicsEight, Sales & Marketing Executive at Tropics Eight Suites, responded to this reviewResponded 4 May 2018

Hi Sean,

Thank you for staying with us here at Tropics Eight Suites.
We appreciate your feedback be it positive or negative.
It is from there we pick up what is left out and improve to serve better.

It was our pleasure to have you staying with us at Tropics Eight Suites.
We are continuously improving and getting better with useful feedbacks from people like your good self.

Once again, thank you for choosing Tropics Eight Suites.
Glad that you enjoyed your stay overall.
We look forward to your next visit and hope to serve you better in future.

Best Regards,
Jeremy Ng
Sales & Marketing Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 18 March 2018 via mobile

Convenient location, with Youth Park, Bougainvillea Garden within walking distance. Few good cafes just right beside. Parking a bit narrow in B1. Go direct to B2. Room is spacious & comfortable. Noise from roadside is noticeable if the unit is facing directly the busy Gottlieb Road. Cleanliness is okay but can be improved. Check in & check out process is typical, suggest to integrate more with the online apps to have a hassle free process. Great response from reception & housekeeping department.

Stayed: March 2018, traveled with family
Thank Kurt L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TropicsEight, Sales & Marketing Executive at Tropics Eight Suites, responded to this reviewResponded 4 May 2018

Hi Kurt,

Thank you for staying with us here at Tropics Eight Suites.
We appreciate your feedback be it positive or negative.
It is from there we pick up what is left out and improve to serve better.

It was our pleasure to have you staying with us here.
We are continuously improving and getting better with useful feedbacks from people like your good self.

Once again, thank you for choosing Tropics Eight Suites.
Glad that you enjoyed your stay overall.
We look forward to your next visit and hope to serve you better in future.

Best Regards,
Jeremy Ng
Sales & Marketing Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 March 2018 via mobile

Very spacious bedroom and excellent service service was really good and staff were really friendly... Wasnt expecting anyhing but the stay was really enjoyable and would come and stay here again if i have the opportunity

Stayed: February 2018, traveled with family
Thank Grace C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TropicsEight, Sales & Marketing Executive at Tropics Eight Suites, responded to this reviewResponded 4 May 2018

Hi Grace,

Thank you for staying with us here at Tropics Eight Suites.
We appreciate your feedback be it positive or negative.
It is from there we pick up what is left out and improve to serve better.

It was our pleasure to have you staying with us at Tropics Eight Suites.
We are continuously improving and getting better with useful feedbacks from people like your good self.

Once again, thank you for choosing Tropics Eight Suites.
Glad that you enjoyed your stay overall.
We look forward to your next visit and hope to serve you better in future.

Best Regards,
Jeremy Ng
Sales & Marketing Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 February 2018 via mobile

My wife and I booked a week here hoping for a serviced apartment in a good location to the malls and hiking. We wanted to be able to be able to have breakfast, cook a few simple meals and my wife needed to work during the day. The kitchen was poorly equipped with only one frying pan and no pots or sharp knife. Then my wife struggled to work as the room was dark, the desk had no Power outlet and the internet didn’t work more than it did. I wouldn’t recommend this accommodation for business travellers. It was however convenient to the mall and very close to some great hikes.

Stayed: February 2018, traveled on business
Thank R0peTech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TropicsEight, Sales & Marketing Executive at Tropics Eight Suites, responded to this reviewResponded 4 May 2018

Hi Sir,

Thank you for staying with us here at Tropics Eight Suites.
We appreciate your feedback be it positive or negative.
It is from there we pick up what is left out and improve to serve better.

It was our pleasure to have you staying with us at Tropics Eight Suites.
Sorry to hear about the difficulties faced during your stay. We will take the matter into serious consideration.
We are continuously improving and getting better with useful feedbacks from people like your good self.

Once again, thank you for choosing Tropics Eight Suites.
We look forward to your next visit and hope to serve you better in future.

Best Regards,
Jeremy Ng
Sales & Marketing Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 February 2018

I read some of the bad review and got a little worry about my stay, so I don't have very high expectation to it. But the stay was great, we have young baby who is only 15 months old, she roam around in the room happily..

There is basic kitchen amenities with microwave, oven and cutlery.
There is a sofa bed, a study table where I can do my make up, do some work and dry my hair with the hair dryer provided.

The room is very comfy with wifi device available in each room.
The only downside is the toilet has a foul smell on day 2 of my stay, cant determine where the smells come from though the bin has been emptied. Otherwise, the stay is perfect. The hotel is facing main road, my family and I were very used to the noise as our house is also facing the main road. Not sure if this would be a problem for any one or not? But it's perfect for us !

Uber/grab anywhere is cheap and affordable, 5~10 mins to Gurney Drive / Gurney Plaza and 15 mins to George Town for the famous food and walk..

There is a cafe two shop away from the hotel and a hawker center just 5 mins away, you can take-away your favourite penang delights from there is you are hungry late hours!

I will definitely come back again to stay here!

  • Stayed: February 2018, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Summeryen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TropicsEight, Front Office Manager at Tropics Eight Suites, responded to this reviewResponded 27 February 2018

Hello Summeryen!

Thank you very much for your lovely feedback.

It was our pleasure to have you staying with us at Tropics Eight Suites. We are glad to know that both you and your baby liked your stay and our service was up to your expectation. Most importantly is that Tropics Eight Suites will be your preferred choice when you are in Penang again.

We have taken note of your feedback regarding the foul smell from your toilet and our management was also informed of your feedback. We will look into it and take necessary action as we hope to improve and do even better in the future.

Thank you for choosing Tropics Eight Suites and We hope that we can serve you again in the near future.

Best Regards,
Eu Jin
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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