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Reviewed May 14, 2017 via mobile

We have visited the Westin hotel in Langkawi so often that it always feels like coming home. We know most of the staff and are welcomed really warm. There is always fruit, wine and chocolates in our favorite suite that we get as a SPG platinum member.
The hotel has beautiful views of the Andaman sea and the sunsets you see while drinking cocktails on the terras of the large bar called the Breeze are amazing. After the sunset there is life music so it is very nice to hang out there.
The view from the infinity pool is also very beautiful.
We are especially fond of the restaurant the Tide from where you see the same stunning sunsets. The food is very nice, especially on the evenings when there is a barbecue with fresh seafood.
We want to thank all the staff for making us feel very welcome and special Effendi, Abhishek and Rajkumar.
See you all next time 😀

Date of stay: May 2017
Trip type: Traveled as a couple
Thank StephanStargroep
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheWestinLangkawi, Managing Director at The Westin Langkawi Resort & Spa, responded to this reviewResponded May 25, 2017

Dear StephanMorzine

Welcome back and thank you for making the time to share with fellow travelers your experience at The Westin Langkawi Resort & Spa
I am content to read that the 5 stars facilities offered by the Resort were up to your satisfaction and that you enjoyed your stay in each and every aspect particularly to feel the comfort of home here. Thank you for supporting our loyalty program, which offers our guest the best benefits. Also let me show my appreciation for your feedback regarding my wonderful team which they had provided you the best in service; Effendi, Abhishek and Rajkumar. They are indeed a great asset to our Hotel. It was a pleasure to make your experience in Langkawi memorable and I look forward to welcome you back soon in our resort; your home away from home

Be well and be inspired
Michelle Caporicci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2017

This hotel and this location bring together the ideal opportunity for a chill out experience over as many days as you want to stay. The grounds are so spacious that the hotel can appear to be empty when it is indeed near to capacity. The staff and services are excellent from the pre-arrival preparations and throughout the stay through to the departure back to the airport where there is even a lounge facility for elite guests.

Room tip: Well worth the ocean views if possible with a balcony
Date of stay: May 2017
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
Thank Kevan W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 10, 2017

A wonderful Westin Resort with a warm SPG welcome. We were upgraded to an excellent suite with balcony views over the islands and beach.

Fine food, friendly staff, a great get-away...

Handy to the marina and yacht club, island cruises, scuba and more.

Room tip: Standard rooms are good, but the suite upgrade is worth is... villas on the beach get a bit expensive.
Date of stay: May 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank KeithGrayAUS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 10, 2017 via mobile

Incredible 5* hotel!

I'll start with a brief negative before I forget (they will make you forget because it was that amazing): they knew it was our honeymoon, but didnt put any swans etc on our bed upon arrival. I understand that they serve many customers and it is a commercial hotel as opposed to a villa, but still they could have done something. I requested something to be done for our honeymoon, and guess what? They put flower petals on our bed spelling "happy anniversary" lol! Well, at least they tried.

The staff were genuinely courteous and nice, to the extent that they would even look out if you'd left anything in the taxi!

The views are AMAZING! I had the ocean view premium room and it had the most amazing view in the morning, facing the ocean. I rated the room 8/10. It was really nice, but you could tell that it was aged. My wife is a clean freak and although the bedroom and toilet-shower were really clean, the carpet apparently smelt of piss. There were also stains on the curtains. Apart, from that it was a really nice room.

The infinity swimming pool at the spa and the infinity pool near the beach were absolutely incredible. It looked like I was swimming in the ocean and the pool bar was really good, serving a delicious range of meals and cocktails/mocktails.

The breakfast was the best I've had. I loved that we were greeted at the breakfast reception and taken to our seats, it was a really nice touch to a buffet breakfast. The guy at the breakfast reception (glasses) was really nice throughout our stay, so thank you. Breakfast was great, with a range of international foods. The views were just as great.

They had a buggy to take you everywhere around the hotel resort. E.g. to the spa, to the 24 hour free gym (which was really good, wide range of weights, skipping ropes and weight machines).

We had a romantic dinner at the spa and our butler was super nice. It was so romantic with candle light dinner near the beach, and rose petals staircase. They paid great attention. The food was aesthetically very pleasing (pics came out great) but food was meh (average). However, it was worth every penny.

The spa was great. Not worth the money but still a great experience. Our two masseus were great, and we forgot to tip them but really wanted to. We requested a beach view massage and we were accommodated. Additionally, we changed our dinner time a few times and Hotijah Imran, the manager at the spa was really nice and accommodating. In fact, I found it highly professional that she came to see us and clarify our dinner booking, so thank you Hotijah!

The hotel were really nice, helping to book cabs and giving a price to go with it. One of the staff gave me a great tip, telling me UBER was cheaper than cabs.

The sun loungers near the pool, as well as the panoramic views were images to behold.

Finally, the entertainment at night was great! They had professional singers come down nearly every night and boy were they great at singing. You can literally request any song and they sang it for you. I was shocked when I changed the oldies music to current mainstream music and they sang it amazingly. Infact, I requested my eifes favourite song and they sang it perfectly. Furthermore, we ordered shisha everyday with mocktails and they were really nice.

Summary: If you're visiting Langkawi, come here! Trust me, i've been to a few five stars and this one topped it for me.

Date of stay: April 2017
Trip type: Traveled as a couple
1  Thank MajorAliLDN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 9, 2017

what a lovely and nicely hotel.
During check-in they welcomed us with the delisis juse and fresh hand towel.
Fast check-in.
I really appreciate the reception employee Fendi for his cooperation.
The Room was cleaned, neat, arranged.
Imagine, they put insect killer in the room, what a great care for the guest.
There was a USB port so you can charge your cell phone without plug.
There was a water hose beside toilet chair which is excellent.
The bed is comfortable.
The housekeeper was fast in cleaning and professional.
The gulf car driver was very friendly.
The swimming pool was lovely and we enjoyed our time.
Also, I liked the Arabic daily newsletter paper which issuing by the hotel.
The SPA of the hotel is amazing place and very relaxing area.
My kid played in the kids club with the toys and was very happy.
Everything was Excellent in the hotel and we relaxed in it.
Of course next visit will be in the same hotel.
Thank You.

Date of stay: April 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank Mohammad_5007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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