I cannot say enough about the Ritz Carlton Langkawi (cliche, but true).
My girlfriend and I spent a few nights at another hotel in Langkawi. We decided to stay a night at the Ritz Carlton,we are Ritz Carlton platinum members and were curious about their brand new hotel. As expected their website made it look like an oasis, however, reviews on Tripadvisor were mixed. I've never said this, but I could not be happier to have ignored those negative reviews. The first day there was so wonderful that we extended our stay for a total of 3 days!
Before our stay I was sent an email from to see if there was anything we would require. The only thing I said was that it was my girlfriend's birthday and i wanted to book her a massage at the spa. As soon as we arrived they greeted us with a stroke of a gong and a local welcome drink. Check In was a fairly easy process. I had originally booked a standard room, but upon checkin we were told that our room was upgraded to a rainforest villa.
After Amirul checked us in, he gave us a quick tour of the property on the way to our room. When we got to our door we were absolutely stunned - for me it was the beauty of the villa and for my girlfriend, it was the birthday cake she was greeted with! The villa was very spacious and relaxing but the best part was having a private pool that peered through the rainforest and overlooked the ocean. After a few hours we decided to stay an extra night. As soon as we booked our room, we called Amirul to let him know of our intention to extend our stay after speaking to a manger they happily let us stay in the same villa!
On our second night we we're invited to the Horizon (which had just opened) for a complimentary drink by Amirul. That night, they had reserved a spot for us to watch the sunset and then moved us over to a cozy table for dinner. Before either one of us could look at a menu the entire Horizon staff came to our table with a cake and sang happy birthday to my girlfriend! Soon after they poured us a glass of champagne and wished her many blessings. It is a night that we will never forget and one that we wished would last.
We were so impressed with our experience we ended up staying 3 nights instead of the 1 we originally intended.
The staff at the Ritz Carlton Langkawi became family. They quickly learned our names, and our favorite drinks and foods (which by the way, the food was excellent). No matter what time of day it was, you we're always greeted with a smile and a quick story about life on the island. Their hospitality was greatly appreciated and truly missed. I am not sure you can find kinder staff members at any resort, In fact, when we arrived at the airport to catch our flight back to KL, our good friend Amirul was there waiting for us. He had came to say goodbye and give my girlfriend a birthday present! This was hospitality and kindness that goes beyond anything we have experienced in the past and we have stayed in some great resorts.
I honestly could get lost going on about how great the staff is, or how good the food was (breakfast was great, as was the Ritz Carlton Reserve Barons de Rothschild that accompanied it). Or how the property is simply beautiful - often times giving the illusion that the architecture and nature are one. Which is most notable with their infinity pool by the Horizon and cabins that peak through the surrounding greenery.
I could go on and on about our stay, but you have to experience it for yourself. If you're still not convinced, give it some time while they work out some kinks but don't miss a chance to stay at this property! Its up there with some of the most prized Ritz Carlton Reserve resorts we have been lucky enough to stayed at.
Thanks again for your hospitality, and we would love to thank Amirul, Sharifah and the rest of the gang.
We truly can't to visit again!