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Reviewed 28 September 2015 via mobile

Stayed here for one night while visiting Sendai and Matsushima on a weekend trip. It's easy to find the hotel and it's just in the middle of the city center with restaurants and shops. The staff is professional and very nice. The room is not big, but just right for a solo traveler or a couple that's fine with being a bit squeezed. It has all of the amenities you'll need for a short stay and the highlight of that is high speed internet (one of the better connections I've ever had in a hotel). There's a free breakfast served in the morning which is a nice touch. Overall a great find, especially if you'll score a last minute discount.

Stayed: September 2015, traveled solo
Thank Ola F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rnt_sendai-ekimae, 支配人 at Richmond Hotel Premier Sendai Ekimae, responded to this reviewResponded 29 September 2015

Thank you very much for staying with us.
We are very grateful for receiving an almost undue amount of compliments from you.
This time you stayed a double room, but we have also some twin rooms. There are 2 beds(123cm width), the area of a room is around 30㎡.
When you will come to sendai again, please try a twin room.

We appreciate hearing from you.
We are looking forward to seeing and serving you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 12 September 2015

Take the East exit from Sendai station Go slightly to the right and take the second set of stairs or escalator then go straight for 2minutes.This hotel provides free tea, coffee, soft drinks or ice cream.The rooms aren't big, but well appointed.The tempura pillows were great and the bed comfortable.The included breakfast was a little unusual but tasted cine.I recommend the ham and cheese Danish.

Stayed: September 2015, traveled as a couple
Thank gregcronan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rnt_sendai-ekimae, 支配人 at Richmond Hotel Premier Sendai Ekimae, responded to this reviewResponded 13 September 2015

Thank you very much for staying with us. We express our deepest gratitude to you that you pick our hotel from the crowd of other contenders.
We feel relief and glad that you seemed to have a relaxed time during staying with us.

We will try hard to improve our survice as heretofore.
When you will come back to Sendai, we expect that you stay our hotel again.
We are looking forward to see you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 12 June 2015

Very beautiful hotel, centrally located, free and fast wifi, rooms are big for Japanese hotel standards and staff is really helpful and friendly. The free included breakfast is awesome. All in all, the best possible choice when in Sendai.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank RYOKOSURU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rnt_sendai-ekimae, 支配人 at Richmond Hotel Premier Sendai Ekimae, responded to this reviewResponded 12 July 2015

Thank you very much for staying with us.
We really appreciate that receiving an almost undue amount of compliments from you.
We will try hard to improve our survice as heretofore.
When you will come back to Sendai, we expect that you stay our hotel.
We look forward to serving you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 7 April 2015 via mobile

We stayed here after a week in Kyoto and a few days north of here with our son who
Lives in Japan..it was last minute and we booked an overnight here on booking.com. I can't say enough about this hotel. Great location by Sendai station, easy check in, small(but fine) room very comfortable bed, temprapedic pillow, all bathroom amenities, soft towels, long nightshirts to wear, great free breakfast, with coffee, tea, etc and soft serve vanilla ice cream until 11pm. For the amazing price of 90,000y or about $76.00, we were amazed. We usually spent upwards of $200/night when we travel and this far surpassed our expectations!

Stayed: April 2015, traveled as a couple
1  Thank LOVETOTRAVELNurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 25 March 2015

I stayed for two nights recently at this hotel during the 3rd World Conference on Disaster Risk Reduction in SENDAI. The rooms are like shoeboxes with prefabricated cubicle bathrooms and the beds although well sprung take up most of the space in the bedroom. No walk in showers. Tea and coffee making facilities are in the room as well as ar conditioning. The hotel has no restaurant of its own but there is a franchised cafeteria called ' the Royal Host' where one can have a basic breakfast, which is at the street level of the hotel. Reception is on the first floor.

Room Tip: I stayed on the 10th floor and rooms were very quiet.
  • Stayed: March 2015, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank GENEZANNO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rnt_sendai-ekimae, 支配人 at Richmond Hotel Premier Sendai Ekimae, responded to this reviewResponded 28 March 2015

Thank you very much for your comment of our hotel.
We have two Richmond Hotels in Sendai city,you stayed another one.
We are looking forward to see you.
Thank you.

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