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Yokohama Royal Park Hotel
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Reviews (1,762)
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Reviewed 1 August 2016

This hotel is on the top floors of the tallest building in Yokohama, so there are no bad views. From my room, I could see Tokyo on the horizon, and when the clouds cleared, I could see Mt. Fuji in the other direction. For those wanting very modern design, this is not their hotel. However, it is very well kept, the bathroom is the largest I have had in a hotel (deep tub, large walk-in shower, double sink, and still much room to move around. Service is splendid (but that is typical in Japan).

I would recommend not purchasing a package with breakfast. It is worth going to breakfast (70th floor) once for the view, but one can get better food at lower prices just about anywhere.

One major advantage of this hotel is its location. You can get to Minato Mirai Station without going outside. You can get to the convention centre easily. You can get to tourist attractions, shopping, and lots of food options.

The lower floors of the building contain a shopping mall, the Landmark Plaza, which is connected to other shopping as well. On the ground floor are many inexpensive and mid-range restaurants, as well as a grocery store (so useful) and for Westerners who need coffee rather than Japanese tea - a Starbucks. If you are looking for really great classic Japanese food (you will find some poor quality food too), then go to the 3rd (I believe) floor of the mall to Minokichi of Kyoto. A local colleague took a group of us there for a really tradiitional Japanese meal that was amazing!

  • Stayed: July 2016, traveled on business
    • Value
    • Rooms
    • Service
1  Thank GB7264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 25 July 2016 via mobile

Great, hotel, pleasant rooms, spotlessly clean. Lots of amenities in the room. Only BBC and CNN western tv stations, bit disappointing and no on demand film system or DVD players.

Room service was ok, western breakfast, pleasant enough however my omelette and coffee was cold.

The hotel has amazing views, hotel is joined to a mall which has Starbucks, other coffee outlets, McDonalds, supermarket and many other restaurants of cuisine choices.

There is a sky bar located at the top of the hotel, amazing views, not cheap but a nice place to sit and sip a drink or two and relax.

Overall really impressed with the area and looking forward to returning next time. Staff are helpful and friendly.

Stayed: July 2016, traveled on business
1  Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 July 2016

This hotel is not even a 3 stars hotel.
380 euros a night in a place where everything is restricted, you are the feeling to be in a JAIL.
In the hotel lobby no one will help you to carry your luggage.
Poor English speaking from the guest relation person.
For a late check out they are requested 150 euros for 3 hours, nickel dime people.
The club floor is a joke, limitation of the drink, service miserable, hardware terrible.
The room is smelly , small, very old fashion, no desk, no coffee machine like in all the hotel now.
The fitness is with supplement for the pool, need a pass...
I do not recommend this place and better to not waste your money there.

NOT GO better to choose the next door hotel, the intercontinental.

Room Tip: not go there
  • Stayed: July 2016, traveled as a couple
    • Value
    • Rooms
    • Service
2  Thank Gregboston9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 19 July 2016

We booked the hotel through hotels.com indicating the number of people (4) and the age of the kids (5 and 10). When we checked into the room we found a double bed and a set of chairs. I called the reception to request a 2nd bed for my oldest and was promptly asked to upgrade to a larger room. Upon suggesting to them that we had a booking for 4 person the manager explained that the kids aren’t really counted.
Which brings me to the general point that kids aren’t in fact really counted - they have no access to the pool or gym area (at least that’s what I understand after reading the fine print) which is ok because there is a general admission of 50$ per person to use the gym and pool area - so in our case that would be $200 per entry? But I suspect this is really about the cultural difference between Japanese and everyone else. I think the Japanese are ok with the rules and regulation which every other western Hotel I have ever stayed wouldn’t dare to implement - my suggestion: if you’re from out of continent or have kids, skip this place.

Other remarks:

- the rooms are very basic. In fact, I can’t remember having seen a more basic room. I stayed at three stars with better equipped rooms. That means there is no coffee (they have some tea bags). There is a TV with a very limited selection (and no international channels whatsoever). On top of that, it feels very used and old. The decor is 20+ years old.

- the lobby makes the appearance of grand hotel which then isn’t matched by the rooms. Still there is a large chandelier and the service personal is very attentive and generally nice.

- there is a bar/restaurant on the 70th floor for great views but I didn’t dare go up with the kids. Someone else mentioned here that you have to pay to access in the evening even if you’re a hotel guest.

- the only points this hotel really shines: views and location. It’s very centrally located and the views are fantastic.

  • Stayed: July 2016, traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Urs G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 12 July 2016

We stayed here and loved Yokohama and how modern and forward thinking it seems to be. It is walking distance from Sakuragicho station, just a few minutes so fine with a suitcase. It has many shops and restaurants in the vicinity and a 1/2 walk or short taxi ride to a very good chinatown. We had a nice room but it wasn't huge nor was the bathroom. Just adequate. Staff friendly and very helpful when we arrived back to catch the bus to Haneda airport. 720 yen and about 1 hour as it weaves around a bit and does a couple of pick ups. Comfortable and you are on your way so chose this rather than mucking around with trains or taxis. Would recommend

  • Stayed: June 2016, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Vicky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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