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Reviews (721)
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Reviewed 23 August 2016 via mobile

Back here after 7 months and happy to say that it's just as good as last time. A warm welcome from all the staff made it feel like coming home.
The rooms are cleaned spotlessly every day, breakfast offers fresh fruit, cereals, eggs, cold cuts, pastries........ enough to see you through to a late lunch.
Now they're better established, there is food and drink available through the afternoon and evening, if you don't feel like venturing into town.
Don't think twice -- if you're visiting Hoi An, book early!

Stayed: August 2016, traveled solo
3  Thank malcognito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NguyenCamNhung, Người quản lý at Cozy Hoi An Boutique Villas, responded to this reviewResponded 26 August 2016

Dear malcognito,

Thank you for your welcome back. We are extremely thankful again to you for this wonderful feedback!

Indeed, we genuinely love to create a memorable experience for our guests. Our service from the heart touches also their heart and we are glad to hear that you have felt so. Your compliments will be shared with the team to serve as encouragement for the job well done and our continued for excellence.

We look forward to being of service to you again soon.

Sincerely,

Nguyen Cam Nhung
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 23 August 2016

There is ONE BIG reason why Cozy Hoi An gets an excellent rating from me- the staff! From the moment we checked in, we were made to feel completely at home. They just took over our holiday in Hoi An and helped us discover some great eating joints and tours to take. If the owner of Cozy is reading this- "Sir, your place is made to look a hundred times better than what it is just because of the staff. They make Cozy very very special! "

Overall, the hotel is what it promise to be- Very Cozy! The rooms are nice, breakfast more than adequate and its located at an easy 15 mt walk from old town. The neighbors can get a bit noisy but in a nice sort of a way. I felt that it added to the feel of being in a small town hotel. Overall, a top rating for Cozy!

Btw, please tell the chef that his Cao Lau was better than the best we tasted in town!

  • Stayed: August 2016, traveled with family
    • Location
    • Cleanliness
    • Service
4  Thank hari_krishnanv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 23 August 2016

We went to cozy in our honeymoon trip and it's also our first time to Hoi An,
Everything was perfect and excellent service. I feel warmly welcome when I check in, the staff is very nice and kind.
Breakfast was great, there are variety of fresh and good quality of food and drinks, room was clean and quiet.
Definitely stay again.

  • Stayed: January 2016, traveled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank Ha N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 20 August 2016 via mobile

Very friendly staff (Specifically Marie, Anne and Thuc very customer care oriented), clean room, perfect location. Nothing else required. If I come again, this would be the place!

We arrived at 09:00 am in the morning, even though check in is at 14:00, theyvallowed to have breakfast and enter in the room at 10:30 am.


Stayed: August 2016, traveled with friends
4  Thank Xavi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NguyenCamNhung, Người quản lý at Cozy Hoi An Boutique Villas, responded to this reviewResponded 22 August 2016

Dear Xavi R,

Thank you very much for taking time to share your experience at Cozy Hoi An Boutique Villas. We are delightful that you are satisfied with our service, especially Front Office department. We are always try our best to provide a fantastic experience to our guests.

We look forward to welcoming you again during your next trip to Hoi An!

Thank you and best regards,

Nguyen Cam Nhung
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 20 August 2016 via mobile

I have just spent 8 days at Cozy in Hoi An. The service and staff are excellent. The breakfast is very good.

It is located in a quiet area of the town with an easy 10 minutes walk to the old town. The rooms are large with good beds and good shower area. They are also very clean.

The staff go out of their way to be helpful. And are always smiling.

Special thanks to Nhung (Kathie).

Neil Castles.

Stayed: August 2016
2  Thank NeilEHC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NguyenCamNhung, Người quản lý at Cozy Hoi An Boutique Villas, responded to this reviewResponded 22 August 2016

Dear NeilEHC,

Thank you for taking time to share such a lovely review about Cozy Hoi An Boutique Villas. We are thankful about the love and glad that we were able to bring you a wonderful and memorable staying experience in our hotel.

Such a kind review will be the biggest motivation for our team. We will continue to work hard to bring every guest an exceptional experience. We hope to have an opportunity to welcome you again at Cozy Villas in the future!

Thank you and best regards,

Nguyen Cam Nhung
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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