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Savings alert! 58% below average rates

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Anantara Hoi An Resort(Hoi An)
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Reviews (706)
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Reviewed 19 May 2018 via mobile

Stayed here for 5 nights, reception staff were welcoming and informative, room was lovely, large and clean, overlooking the river. Great balcony. All staff we encountered were professional, helpful, cheerful and friendly. Food was great. Would definitely stay here again.

Stayed: May 2018, traveled with friends
Thank peni74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Tổng giám đốc at River Beach Resort, responded to this reviewResponded 21 May 2018

Dear Peni74,,

Warmest greetings from River Beach Resort & Residences !

It was a great pleasure to have you as a guest at our resort and we would like to thank you very much for choosing to stay with us.

Thank you so much for your nice comment of our resort, the staff and services and we are really happy to know that you did enjoy your stay with us.

I think that it's a good memory for you and your famaily in Hoi An as well as in Viet Nam and we are looking forward to welcoming you back next time at our resort for a longer stay with us.

Kind regards from the Hotel Management & Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 18 May 2018 via mobile

I have travelled hostels & hotels throughout Asia over many years and can say this is the worst place I have ever stayed. The pictures you’re shown are not true to it’s current state. Outdated, old and dirty. Staff are hardly ever around, food is average. Bathrooms are horrendous - incredibly outdated, mould in places. You do not feel a sense of comfort in your hotel room - they’re dark, dank rooms with little natural light and not at all cosy. For the price you pay - we recommend finding another hotel. I will say the pool is lovely - but you won’t find towels easily, half the umbrellas are broken and the deck chairs are old and worn out. The shuttle bus doesn’t go into Hoi An Town very often or pick up late so you’ll likely need to book a taxi at some point. We are absolutely shocked at the positive reviews? Have attached photos of the disgusting, mouldy bathrooms. We booked out 4 nights early - and found a beautiful hotel nearby for a similar price.

Stayed: May 2018, traveled with family
Thank MaidenChynna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Tổng giám đốc at River Beach Resort, responded to this reviewResponded 21 May 2018

Dear MaidenChynna,

Warmest greetings from River Beach Resort & Residences !

It was a great pleasure to have you as a guest at our resort and we would like to thank you very much for choosing to stay with us.

Thank you so much for your comments of our resort and it's also our plan to complete step by step the renovation soon to upgrade our product to a 4 star resort. Kindly be advised that we are doing the renovation and painting whole resort step by step in May as it's high season last months and all will be completed soon as our plan will finish the renovation end of May.

As we already received many good feedbacks and reviews from our valued guests during last time due to the effort of The Management and the whole team and it's true. I think it's a nice and reasonable resort for our guests' holiday in Hoi An.
I hope the renovation will finish soon and with our upgraded facilities it could meet the guest's expectation.

Thank you again for your feedback and I learn to improve soon all our services and facilities and we wish you a good time in Viet Nam..

Kind regards from the resort management & staff.

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Reviewed 29 April 2018

Stayed at this hotel a few weeks back. Upon check-in we were informed that we would not be getting our requested rooms for the first night as they weren't ready. We were instead offered a very large suite which was fine but felt like it hadn't been used in a while. To be fair, we decided to stay in the suite anyways. Overall service was good but the property is in serious need of refurbishment and upgrading as the corridors, facade, public areas, swimming pool deck chairs, etc looked and felt old. Additionally, their breakfast offering was very average and another area for improvement. Staff were friendly and helpful.

  • Stayed: April 2018, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Mitul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Tổng giám đốc at River Beach Resort, responded to this reviewResponded 3 May 2018

Dear Mitul L,,

Warmest greetings from River Beach Resort & Residences !

It was a great pleasure to have you as a guest at our resort and we would like to thank you very much for choosing to stay with us.

Thank you so much for your nice comments of our resort, the staff and services and we are really happy to know that you did enjoy your stay with us. Regarding to your comments of some small matter of hotel facilities please kindly be advised that we are doing the renovation and paiting whole resort step by step in May as it's high season last months and all will be done soon as our plan will finish the renation end of May tp upgade the resort to a 4 star standard resort near the beach. I think it's a nice and reasonable resort for your holiday in Hoi An.

I think that it's a good memory for you and your famaily in Hoi An as well as in Viet Nam and we are looking forward to welcoming you back next time at our resort for a longer stay with us.

Kind regards from the resort management & staff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 April 2018

Had a great 8 days here. Very quiet and peaceful location. We had a river view from our room, which I miss already. The Staff were lovely and helpful. The beach is across the road. The price is very competitive with whats available elsewhere. The gardens were being worked on whilst we were there and looked amazing by the end of our stay. Cua Dai is a quiet place away from the heat and rush of Hoi An. Only a 80K Dong / 5km taxi ride away. Local eating is very good and others have hinted where to go. We eventually ended up there also.

Room Tip: River view is a must
  • Stayed: April 2018, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Stef_Kopczyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Tổng giám đốc at River Beach Resort, responded to this reviewResponded 28 April 2018

Dear Stef_Kopczyk,,

Warmest greetings from River Beach Resort & Residences !

It was a great pleasure to have you as a guest at our resort and we would like to thank you very much for choosing to stay with us.

Thank you so much for your nice comment of our resort, the staff and services and we are really happy to know that you did enjoy your stay with us.

I think that it's a good memory for you and your famaily in Hoi An as well as in Viet Nam and we are looking forward to welcoming you back next time at our resort for a longer stay with us.

Kind regards from the Hotel Management & Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 24 April 2018

Stayed here for 2 nights and while there may be better hotels and ones closer to Hoi An, we were very comfortable and looked after very well.

The "resort" is nestled on the river and a very short work to the beach. No swimming in the river but the beach was a delight. The pool was a haven as well.

Breakfast was included and the rooms were spacious, comfortable and well maintained.

The trip to Hoi An by taxi is approx 80,000 Dong or $A5

  • Stayed: April 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank gmunro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Tổng giám đốc at River Beach Resort, responded to this reviewResponded 28 April 2018

Dear Gmunro,,

Warmest greetings from River Beach Resort & Residences !

It was a great pleasure to have you as a guest at our resort and we would like to thank you very much for choosing to stay with us.

Thank you so much for your nice comment of our resort, the staff and services and we are really happy to know that you did enjoy your stay with us.

I think that it's a good memory for you and your famaily in Hoi An as well as in Viet Nam and we are looking forward to welcoming you back next time at our resort for a longer stay with us.

Kind regards from the Hotel Management & Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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