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“Expensive and disappointing”
Review of Secret Garden

Secret Garden
Ranked #154 of 1,090 Restaurants in Hoi An
Certificate of Excellence
Price range: US$1 - US$26
Cuisines: Vietnamese
More restaurant details
Restaurant details
Good for: Families with children, Special occasions, Romantic, Business meetings, Local cuisine
Dining options: Dinner, Late Night, Breakfast, Lunch, Delivery, Reservations
Description: Opened from Jan 18th 2009, we were serving authentic Vietnamese foods with a large drink-menu of 78 wine names from 17 countries and 36 selected international cocktails. We also operate daily cooking course with capacity of under 8 participants per class. A venue of fine dining place, tranquil privacy in an atmosphere of greenery and live music performed by the best classic guitarist in town. For further information, please find us on internet. The access can be found easily in one of three alleys next to 69 Phan Chu Trinh.St, or 56 Le Loi.St, or 130 Tran Phu.St. Please donot mistake ours with the mimic restaurant nearby us, which was recently opened with very similar name. We are isolated Secret Garden in Hoi An, legally opened from 2009 hereby warming welcome you.
Reviewed 3 weeks ago via mobile

Very disappointing, expensive and lacking flavour in general. We normally love Vietnamese food and this was the first time that the food just didn't have flavour??? So disappointing because the venue is lovely but we the staff and the food just didn't meat even the lowest expectations.

Date of visit: December 2018
1  Thank rachelle b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded 3 weeks ago

Couple hours right after our response released for the previous terrible review, your trash came. With neither any fact nor any precise detail to describe your experience of having dinner with us, you just simply give an ambiguous story following the previous one.

:D We laugh at you, Rat.

It happens all the time at the beginning of every high seasons. Someone will start to swindle around while the others will fawn over them. We know this terrible review will have couple LIKES as usual. That's it. But we believe that it will pass away shortly. Because we are now and always struggling to give the best food as well as the best service for our esteemed customers.

Listen, Rat,

If you truly have had dinner at our place, please give any photo or even simply tell what did you eat? Otherwise, just go away with your dirty scam.

Nothing good we can wish for your New Year coming, DIRTY LIAR.

Simply go away.

Uy TRAN, the owner and team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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9 - 13 of 1,845 reviews

Reviewed 3 weeks ago via mobile

The location is lovely - service is ok but a little slow. The food was not as tasty as we expected. We had the Vietnamese pancakes, soup - cao lao, chicken and rice. Although, it was good we only rate it as average!! All of the above have been much better at other restaurants in the near by area.

Date of visit: December 2018
2  Thank ChrisTaylerNT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded 3 weeks ago

Listen, Taylor,

I cannot remember how many time i refreshed my Internet browser to catch you review right at the time it’s released. I'm the owner, not need to remind you, right?! I was staying next to you the whole time from your first step-in to your last step-out. You refused our help to make the rolls for you because you did have the same those four dishes at an other restaurant in town, you said. I witnessed you wiped out your four dishes including two starters of Vietnamese pancake and Whiterose plus two maincourses of Hoian noodles and Chicken rice. YOU WIPED THEM ALL, except some leaves of Fishy lettuce. And, your funny story started from now on:

You called my staff to your table and began to talk trash: WHY YOU PUT THIS HERB INTO CAO LAU WHILE THE OTHER DOES NOT? (you clearly mentioned the name of THE OTHER but i don't want to leave it here).

Listen again, Taylor.

WHY WE HAVE TO BE THE SAME OF YOUR "THE OTHER"? Your husband told to my face when i approached him that "if someone doesn't like fishy lettuce, he can simply put aside". But the face of his wife didnot reflect that goodwill. It told "You (means ME) have to pay the price". It was ridiculous, Taylor. You were startled when i came, quickly hid your smart phone like you wanted to conceal a ready-made scam, then said "The food was good" to my care,...bla..bla....You are deceitful but not quirky, DINGY LIAR.

Next time, if you want to promote the business of someone, please go straight. Donot play this stinky game anymore. It would tell people that you are nothing better than a NERD.

To finalize the response, i have a tip for you: Donot drink Vietnamese whisky during the meal. It shall totally ruin your appetite.

We donot look forward to having your visit again as well as donot wish you anything good for New Year coming. You donot deserve it.

Go away, dingy liar.
UY TRAN, the owner of Secret Garden in Hoian, and team

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Reviewed 3 weeks ago via mobile

If you want a personalized touch to get to know the people, learn about the culture and ingredients then I would definitely recommend that you book a cooking class with the Secret Garden restaurant. They only take 4 people at most and the individualize the experience for you and your needs. My husband and I had our very own tour of the market to get our ingredients and then we had our own personal chef to teach us how to prepare 4 dishes. They were delicious. Do it if you gave the chance and go through them. Trust me you will love e ery moment of it.

Date of visit: December 2018
1  Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded 3 weeks ago

Dear Jessica,
I'm Uy TRAN, the owner of Secret Garden. I'm so happy to have your kind review. It's all about our idea in operating something more friendly and easier but useful. We do hope the participants in our class can be able to surprise their relatives at home after the trip. There are some ingredients could be interpreted to somethings similar from your local market thus giving a try.
Once again, on behalf of my team, i would like to give you our big thanks and all the best wishes for New Year coming.
Kind regards,
Uy TRAN, the owner and team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Tucked away in quiet alley in the middle of ancient town. Away from bustling area, which is something you need after few days of fighting the crowd in ancient city.
Food is well-executed with great flavours. Salty fried crabs taste as good as the beautiful plating. Prawn and calamari with food salsa is another winner. Banana flower blossom with roast duck is subtle yet tasty & many more. Thank you for the wondering dining experience.

Date of visit: December 2018
Thank Dreamer64185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded 3 weeks ago

Dear our esteemed guests,

We are so happy to know that you were pleased with our foods. The menu for 2018 made a significant turning point in cooking style of Secret Garden. Then after one year, we were collecting dozens comments from guest in order to ameliorate the recipes. And now, we have a new one for 2019. So happy that it is yielding the good feedbacks from guests, better than the old version. We will struggle to maintain the quality and wait for another chance of welcoming you back. Always eager to please for more.

All the best for you and your family,

Uy TRAN, the owner, and team

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Reviewed 3 weeks ago via mobile

The restaurant is down one of the narrow alleys and a bit difficult to find. But it's well worth the effort as it's in a beautiful garden setting with little ponds. There was also a local gentleman playing the piano and accoustic guitar which added to the ambiance. Food was good and staff were very attentive. Worth a visit!

Date of visit: December 2018
Thank thequest2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded 3 weeks ago

Dear our esteemed guests,
We are so happy to make you pleased. Thank you so much for your kind word. Yes, we are too hidden thus really needing guest's "word of mouth" to survive. Such as your review is very valuable for us. Thank you so much again.
We wish you and your family all the best for the Festive season and New Year coming,
Kind regards,
Uy TRAN, the owner, and team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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