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Reviews (445)
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Reviewed 14 May 2018

Great hotel, great location, great service!
We arrived in Hoi An with a reservation at another hotel - after arriving and noting that the original hotel was nothing like what we had expected, we decided to move to Atlas - and we are so glad we did! From the moment we arrived the service was fantastic and the decor was clean and modern!
We stayed in a deluxe double and this was a great size with a balcony :)
The location is great - just a 2 minute walk to old town in Hoi An but if you want to go the beach they offer a free shuttle service to the beach and you can also rent bicycles for free which is a nice touch!!
Overall a great stay and would recommend to anyone wanting to stay in Old Town Hoi An!!

  • Stayed: April 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Mary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ATLAS H, Front Office Manager at Atlas Hoi An Hotel, responded to this reviewResponded 19 May 2018

Dear Mary F,
Great to hear you had a great holiday while staying at our hotel.

Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about our service and this is great motivation to keep offering the best service.

We are looking forward for your next visit.
Regards,
Hoa Do (Ms.)
Front Office Manager

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Reviewed 13 May 2018 via mobile

The location was great and the staff were always easy to talk to, friendly and more then happy to help when needed.

The food in the restaurant was great and the pool area lovely too.

We stayed for my dads 60th birthday and they left a cake and roses in his room for him he loved it, his first trip overseas was a success in large part to staying in Hoi An and staying at the Atlas hotel, our favourite place so far in Vietnam.

Always will remember our stay, thank you again Thi Hoang Ye and team

Stayed: May 2018, traveled as a couple
Thank amyleescott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ATLAS H, Front Office Manager at Atlas Hoi An Hotel, responded to this reviewResponded 14 May 2018

Dear AmyLeescott,
We are so delighted to hear that you enjoyed your recent stay with us very much and thank you for your most positive comments on our services.Your kind words will be passed to the entire team especially Ms.Yen to encourage and keep them up to their good work.
We look forward to another chance to welcoming you back!
Hoa Do (Ms.)
Front Office Manager

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Reviewed 13 May 2018

The hotel itself is so lovely with spacious and bright room, very zen. Pool is a nice place to rest after a long day in the heat. Breakfast is good but staff in restaurant can improve their English. Front desk is so helpful and friendly. They can assist you to arrange everything like tours, transportations, tickets... Location is perfect, just 5 mins walk to old town.
Just one thing down that a lot of constructions are around hotel so it is quite noise in daytime but it's not the hotel fault, nothing they can do.
Overall, it was a nice stay and valuable. Recommended!

  • Stayed: April 2018, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Nilethefoxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ATLAS H, Front Office Manager at Atlas Hoi An Hotel, responded to this reviewResponded 14 May 2018

Dear Nilethefoxy,

Thank you for your recent stay and taking your time to share with us your experience.

I am so glad to read your lovely comments and know you had an enjoyable stay and love our hotel location, our room and helpful staff.
We are also very appreciate you sympathy for our inconvenience caused by constructions. We will try our best to minimize noise to make our guest more comfortable.

We are looking forward to see you soon at our hotel again.

Hoa Do (Ms.)
Front Office Manager

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Reviewed 11 May 2018 via mobile

This hotel is fabulous! The rooms are big with a big bathroom and balacony. The swimming pool is clean and they give you fresh towels. Staff so friendly and attentive, and speak fantastic English.
The location is a 5 min walk to the old quarter which is ideal. I would recommend renting bikes (for free!) from the hotel to explore.

Well worth the money we paid to stay here

Stayed: May 2018, traveled as a couple
Thank Becky C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ATLAS H, Front Office Manager at Atlas Hoi An Hotel, responded to this reviewResponded 14 May 2018

Dear Becky C,
Warmest greeting from Atlas Hoi An Hotel !
We are very happy to read that you had enjoyed during your staying with us and highly appreciate with your good comments about our room and pool as well as our staff.
We will certainly pass your feedback to our staff to bring their motivation to serve our guest.
Once again, thank you so much for your staying and looking forward to welcome you back to our hotel.
Sincerely,
Hoa Do (Ms.)
Front Office Manager

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Reviewed 6 May 2018

The staff are awesome, the rooms are big and clean and the location is very good. I also enjoyed the breakfast buffet and would recommend the restaurant for lunch or diner. There are many restaurants in town but if your not a big fan of crowds I would give the hotel restaurant a shot. I liked everything about this property except the rooster, he starts in around 4 and doesn't quit till well after sunrise.

  • Stayed: April 2018, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank GRB3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ATLAS H, Front Office Manager at Atlas Hoi An Hotel, responded to this reviewResponded 14 May 2018

Dear GRB3,
Thank you so much for staying with us and kind review on TripAdvisor.
We highly appreciate your comments about our room and restaurant and sad to know that the noise of rooster made your sleeping uncomfortable. We will certainly keep up our good work and continuously try our best to make our guest happy and enjoyable.
We are looking forward to welcome you back to our Atlas Hoi an family again soon.
Regards,
Hoa Do (Ms.)
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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