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Reviewed July 20, 2018 via mobile

I enjoyed so much my stay in this hotel from room, pool and food. Eventhough we were late for the breakfast still they allowed as to go. The staffs were all friendly from the reception until the lifeguard. Looking forward to book again in this hotel. Thank you again Aloft Al ain. Keep it up!!!

Date of stay: July 2018
Trip type: Traveled as a couple
Thank Lia Valmorie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloft A, Manager at Aloft Al Ain, responded to this reviewResponded August 6, 2018

Dear Lia Valmorie C,

Thank you for sharing your experience at the Aloft Al Ain, we appreciate your feedback and are delighted to hear that you had a great stay.

Its indeed a pleasure to read about your amazing experience and your kind comment will be celebrated with our team and we look forward to welcoming you back soon.

Many Thanks

Louy Abu Al Afyeh
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2018 via mobile

First of all this was my 3rd time staying in this hotel..for the room it was nice and neat but the problem is the amenities is very less..the things I hate here everytime Im staying in this hotel is the vallet parking..I think they should learn first how to park and organize the cars there..since the entrance hotel parking area it’s quite small.. 🙁

Date of stay: June 2018
Trip type: Traveled as a couple
1  Thank NYassine77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloft A, Manager at Aloft Al Ain, responded to this reviewResponded July 19, 2018

Dear NYassine77,

Thank you for taking your time to write us a review. Your feedback is highly appreciated. As we are continuously striving to improve, we are sorry to hear that we have fallen short of your expectations.

Our main priority is to offer a very well-maintained, comfortable atmosphere and great services. I hope that you'll give us the chance to change your mind with another visit to our property. Thank you once again and we hope to see you soon!

Kind regards,

Louy Abu Al Afyeh
Executive Assistant Manager

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Reviewed July 17, 2018 via mobile

From the roof top bar one can have a magnificent panoramic view of the city and elegant view of the Jabel Hafeet Mountain. The staff are cordial. You will meet friendly faces; Sagar, Rostom ,Komil and Sushmita. The nights I spend with guys were wonderful and service was excellent. I recommend the place to any visitor to Al Ain. Congratulations to the staff for a job well done. Thanks . Shukran .

Date of stay: July 2018
Trip type: Traveled on business
1  Thank A7413FIandrewn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloft A, Manager at Aloft Al Ain, responded to this reviewResponded July 19, 2018

Dear Andrew N,

Thank you for taking your time for writing us a review and giving us a perfect rating! We highly appreciate your comments.

I'm so happy that you found our property and staff amazing and hope that we'll have the pleasure to have you as our guest in the near future. Your kind words will be shared with the team! See you soon!

Kind regards,

Louy Abu Al Afyeh
EAM Food & Beverage

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Reviewed July 13, 2018 via mobile

The rooms are well designed and attractive. The food is excellent. Every meal from breakfast on impressed. Most important for us, though, was the service. Everyone tried (and succeeded) in making us feel cared for. It was totally genuine. We tried the seafood buffet one evening and the chef took obvious pride in preparing and explaining a three course meal for us. At every level from the reception, through the bar staff to the people who cleaned our room, everyone was genuinely friendly and willing to go out of their way to help (one of the staff offered to phone the immigration department to help clear up a question I had about my visa status). We cannot recommend it highly enough.

Date of stay: July 2018
Trip type: Traveled with family
Thank bobsZ7686PT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloft A, Front Office Manager at Aloft Al Ain, responded to this reviewResponded July 14, 2018

Dear Mr.Bob,

Thank you for taking your time to write us a review on TripAdvisor. We appreciate your feedback. We are glad you enjoyed your stay with us and that the facilities and services met your expectations.

For sure your feedback will be shared with the team and we look forward to welcoming you back again soon.

Warm Regards
Rumesh Naik

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Reviewed July 8, 2018 via mobile

the best hotel in al ain, magnificent room, amenities.. And yet i really want to thank Ali and Aaron at the front desk who were really friendly .. Smiley... Super nice.. A salute those two guys at the front desk.. I have taken photos for the room which i really really loved each inch of this hotel.. I already signed in to their loyalty program because this is my hotel.. My home any time i come to al ain.. Cheers Aloft you have a beautiful beautiful hotel..

Date of stay: July 2018
Trip type: Traveled solo
Thank Khaldoun S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloft A, Manager at Aloft Al Ain, responded to this reviewResponded July 9, 2018

Dear Khaldoun S,

Thank you for writing us a review on TripAdvisor. It's great to hear that you had an amazing stay and you fully enjoyed our property. Aloft Al Ain is a new hotel, which comes with an amazing view and an original experience at offer where we strive to keep our guests happy at all times.

Thank you once again for your kind words. Your comments will be shared with the team. We look forward to welcoming you back again!

Kind regards,

Louy Abu Al Afyeh
Executive Assistant Manager

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