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Reviews (1,493)
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Reviewed 15 July 2018 via mobile

Very good for families. Exelent food, vg service, very clean, just is poor at night with the animations. Standart hotel for families with low budget. Quality vs price is OK. But afterall is a good hotel for families.

Stayed: July 2018, traveled with family
Thank Destination A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiley Service S, Responsable relations clients at Otium Eco Club, responded to this reviewResponded 15 July 2018

Dear guest,
Thank you for your review. We will be happy to welcome you again in our hotel.
Best regards,
Smiley service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 14 July 2018 via mobile

First time in Turkey, absolutely loved it and this hotel is fabulous. All inclusive is excellent, food & drink great choice. Great kids club though my youngest who is 9 refused to go as she thought she was too old, she really wasn't! Pools are fab. Animation team always smiling. Pool party was our highlight we all loved it, the amount of work to turn all that round so quick is impressive. All of the staff work so hard, they don't stop, pool area always been cleaned and bins emptied. Our room maid was a wee star, both our girls had a sick bug and spent a day each in bed, she came in and gave them a hug and made sure we got extra towels. Also big shout to the lady who made Turkish crepes all day long in that heat. Whole resort is spotless clean. Nothing negative to report, maybe just add a chest of drawers into room, we had large family room and could have done with a bit more drawer space. We had read many reviews on here of people using seven seas sister hotel. Please note they have changed system this year you now are expected to pay €20 per head per day if you wish to use pools, have lunch etc. We tried to persuade them but most we got was a quick guided tour of pool area. Beach bar is very good, the waves are really big and not ideal for small children but still a lovely beach. We would highly recommend and will definately return to Side.

Stayed: July 2018, traveled with family
1  Thank Natmac75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiley Service S, Halkla İlişkiler Müdürü at Otium Eco Club, responded to this reviewResponded 15 July 2018

Dear Natmac75,
We would like to thank you for your review. Your words is the best motivation for us. It will be pleasure for us to welcome you again Otium Eco Club.
Best regards,
Smiley service team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 July 2018

  • Stayed: July 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Smiley Service S, Leiter Gästebetreuung at Otium Eco Club, responded to this reviewResponded 10 July 2018

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Reviewed 6 July 2018 via mobile

Fantastic for families. The Smiley sevice was lucky I think to have Inge . She was a dutch woman who was helpful to everyone especially for me. I reccomend it to families who have children between 4-12 years old. It is an all inclusive concept.

Stayed: July 2018, traveled with family
1  Thank Monika M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiley Service S, Responsable relations clients at Otium Eco Club, responded to this reviewResponded 7 July 2018

Dear Monika,

Thank you for your nice comment, your satisfaction is our happiness.

We hope to welcome you again in our property.

Inge, Smiley Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 6 July 2018

Went here on a family holiday, my son and his family had a two bedroom villa, he had slippers, dressing gowns, all little bottles of shower gel and shampoos, wine and fruit.
We had a room with a lake view which we paid extra for and we had a view of the tennis courts (3128) you could see the lake if you stood on tip toe, this was very disappointing and not a good start to hoilday, the food you had to look in different places to find everthing, not 5 star food, the room was kept clean and tidy by maid and the staff work really hard, the entertainment staff were excellen getting everyone up dancing

  • Stayed: June 2018, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank lindoHertfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiley Service S, Leiter Gästebetreuung at Otium Eco Club, responded to this reviewResponded 6 July 2018

Dear lindoHertfordshire,
We would like to thank you for your review and we are really sorry that you were not satisfied with your room view. Your suggestions about buffet organisation give us an opportunity to improve our quality of service and we will do our best to correct it. We really hope to welcome you again in our hotel.
Best regards,
Smiley service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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