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Iberostar Mehari Djerba
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Reviews (1,719)
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943
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All reviewsanimation teamsmile on your facewould recommend this hotel to anyoneamazing holidayspecial thankswhole weekplenty of varietyevery mealtunisian foodprivate beachhoumt soukjamboseaentertainmentactivitiesshowsdjerba
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1 - 6 of 1,719 reviews
Reviewed 2 weeks ago

A more luxurious hotel. Because there are all kinds of residence variants (half board/all inclusive) you unfortunately are forced to wear all week a strap around your arm. A pity.
Large swimming pool. During our stay they were building an additional (children's) swimming pool. Limited amount of sun loungers which should be replaced.
Various animations during daytime and in the evening.
Buffets are reasonable but not exceptional. If there is much traffic, problems with refilling in time. Also smoothies and sometimes orange juice for breakfast. Unfortunately very sweeted with sugar.
If you have half-board the additional costs for a lunch are 25dinar pp

Rooms are all right. Not exeptional. For a safe you need to pay extra. Most of the time no internet in the room. Reception told us; they are working on it.
The access to the sea is complicated by an algae layer that are not allowed to remove apparently. See photo. Makes it definitely not child-friendly. Unfortunately also a lot of waste and stone remains in the sand on the beach.
The hotel is located (with a few similar hotels) reasonably isolated. Except for a golf resort (3 times 9 holes) nothing to do in the neighbourhood.
For additional purchases (also alcohol) you can take a taxi (approximately 4 dinar) to the nearby supermarket El Jezera
Recommended combi hammam massage approximately 2 hours for 165 dinar

On our day of departure we had many problems with the reception as their creditcard machine did not work. Very embarrassing was the manager who came to solve this problem, but did as if we did not exist. He only spoke to reception employe, gave a suggestion and left without even looking to us. Very strange experience.

  • Stayed: March 2018, traveled with family
    • Value
    • Rooms
    • Service
Thank hansvink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Quality Manager at Iberostar Mehari Djerba, responded to this reviewResponded 1 week ago

Dear Hansvink,


Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel. We would like to express our appreciation to you for the improvement possibilities that your comments provide us with, as it is through constant dialogue with our valued guests that we can constantly improve and maintain our very high standards, therefore, we will relay your invaluable feedback to our team for their serious consideration. On the other hand, it is wonderful to read of your satisfaction with many of the aspects of your stay and we sincerely hope that you have taken wonderful memories home with you from Tunisia and that we will have the pleasure of your company once more in the future, until then we wish you all the best.


Best regards,

Quality Manager
Iberostar Mehari Djerba


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2018

We had a wonderful time at Mehari Iberostar Hotel. My mom, my son and I were especially thankful to the very friendly, polite and helpful staff. From reception, to bar, to restaurant, to the great crew of the animation team; they were all welcoming and warm. It was impressive to see the energy of the animation team that worked from morning to evening to organise activities and engage with clients. Never too much pressure. Always sufficient attention.
A small suggestion from my side would be to mix the music a bit more. We were in an arabic country. We only heard western music at the poolside and in the evenings. Some of 'us' chose to feel outside of Europe. Music helps. I appreciated the 'tunisian corner' with couscous at dinner time. Often with a vegetarian option which was good for me. Lots of sports activities were organised and equipment was made available. Thank you all for making this a very pleasant holiday!

  • Stayed: February 2018, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Aikavdk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Quality Manager at Iberostar Mehari Djerba, responded to this reviewResponded March 6, 2018

Dear Aikavdk,

Your review of our hotel is very much appreciated. We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with a genuine experience.

Again we thank you for your kind comments and we look forward to welcoming you back again soon.

Best Regards,

Quality Manager
Iberostar Mehari Djerba

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Reviewed December 18, 2017

Djerba is the perfect destination for a short break to the sun/sea.
Flight just 2h30 from Belgium, short transfer to the hotel (20 min.).

Rooms are renovated and clean (I recommand 2nd floor for the view), staff is friendly, buffet is ok and good treatments in the Spa.

I would go back.

  • Stayed: September 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Eline_JJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles2017, Quality Manager at Iberostar Mehari Djerba, responded to this reviewResponded December 19, 2017

Dear Eline,

Firstly we want to thank you for choosing IBEROSTAR Mehari Djerba for your recent holiday and for sharing your experience with us.

We are really happy to read your enthusiastic comments about our prime pillars we set in place to ensure splendid vacations for our guests. Beautiful locations, helpful and friendly staff, cleanliness of our hotel and high standards of gastronomy are some of the most important elements of our company and reading that you found them all to your liking is brilliant news.

Once more we thank you for this complimentary review of our hotel.

Kind Regards,

Quality Manager
IBEROSTAR Mehari Djerba



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Reviewed November 17, 2017

I have been there three nights with my best friends , the atmosphere was great , the food was amazing with variety of dishes , the staff were friendly , especially Animation which have many activity , one of them was ( Nimo ) Khalied , who was helpful and kind .
The Room was modern and clean , the Staff worked hardly to keep the Resort as the best place in Djerba .
Only one thing must the Management take into consideration , the internet coverage is only access in the Lobby , the Rooms access points doesn't work well .
Finally I recommended this wonderful Resort .
Thank you Iberostar Team

  • Stayed: November 2017, traveled with friends
    • Value
    • Rooms
    • Service
Thank Ayman m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles2017, Quality manager at Iberostar Mehari Djerba, responded to this reviewResponded November 20, 2017

Dear Ayman,

We want you to know that the description of your stay with us at IBEROSTAR Mehari Djerba is very helpful and we thank you for providing your rating.

Although your comments show that in most areas we are on the right track with our numerous efforts and our detailed service, we have taken your feedback regarding the concerns you raise on board as we are aware that we can only improve on the basis of constant dialogue with our guests.

Again we want to thank you very much for sharing your review of our hotel and would be delighted to welcome you back to one of our hotels soon.

Yours sincerely,

Quality Manager
IBEROSTAR Mehari Djerba

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Reviewed November 3, 2017 via mobile

Recently went here with the family, was definitely one of the best holidays I've had, great staff everyone was so friendly the animation team were Amazing, great performances every night, always so kind when you see them during the day, even sitting and talking with us, the sites and beach were lovely. All round amazing. Will definitely recommend and come back

Stayed: October 2017, traveled with family
Thank Amber S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles2017, Quality manager at Iberostar Mehari Djerba, responded to this reviewResponded November 6, 2017


Dear Amber,

Thank you for taking the time to share your wonderful impressions of your stay at IBEROSTAR Mehari Djerba.

It is of utmost importance to us that our guests can appreciate our well-thought-out holiday concept. Our daily efforts are to guarantee our guests can experience the highest levels of comfort in a, particularly pleasant atmosphere.

Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future.

Best Regards,

Quality Manager
IBEROSTAR Mehari Djerba

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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