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Reviewed April 2, 2018

I booked this in a hurry and booked a double room 'that sleeps 3', assuming that it would include a children's bed. This assumption was incorrect, it was just a double bed.
If booking a transit hotel for Incheon, the hotel is very good, the architecture is stunning, and the amenities seemed great - with the shuttle bus to the airport terminals being brilliant. However, if staying with children, there may be better choices in Incheon.

Date of stay: March 2018
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank 7PW6
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeff M, Front Office Manager at Nest Hotel, responded to this reviewResponded April 8, 2018

Dear 7PW6,

Warm greetings from the nest hotel Incheon.

First of all, thank you very much for stayed with us, and taking the time to provide us your valuable comment.

All of our guests wellbeing and comfort is very important to us, we will continually work towards providing warm and genuine service and exceeding our guest expectations.

We will put in more and more effort to everyone's satisfaction.

Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2018 via mobile

Just had one night at this hotel. Good but fairly small rooms, however it had everything that was needed.
Good bed, well working Wi-if & great breakfast.
However not much to see around this area, we went out for local dinner, but not much to find, so recommend to stay at the hotel for that.

Date of stay: February 2018
Trip type: Traveled on business
Thank TKazz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeff M, 프론트 매니저 at Nest Hotel, responded to this reviewResponded March 16, 2018

Dear TKazz,


I apologize for delayed response.

As you know, nest hotel provide a lot of services such as Free wi-fi, High Speed Internet, 24 hours concierge, business center, and restaurants with nice view. nest hotel locates a little bit far from downtown, but we have qualified restaurants with nice view and also STRAND infinite Pool with warm water and nature-friendly view.

We appreciate your kind review about nest hotel.

Thank you very much.


with kindest regards,

Jeff Choi, Front Desk Manager

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Reviewed January 29, 2018 via mobile

Just checked in, arriving from airport hopping to check in and hot shower, reservation was made month ago requesting early check in one of advantage of being SPG platinum member for last 8 years, but when I arrived they ask for two nights paid because the duty mannager at the desk saying "this hotel is not part of SPG".
Dear SPG why do you even let this hotel make reservation through your web site even they are denying that they are part of your group?
I end up paying $50+

This hotel is over price!

This hotel dose mot recognize SPG Platinum!

Customer respond from duty manager is worst in the industry!

I am 200+ days traveler

Date of stay: January 2018
Trip type: Traveled on business
1  Thank chuckkwon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeff M, Front Office Manager at Nest Hotel, responded to this reviewResponded February 3, 2018

Dear Chuckkwon,


We apologize for delayed response.

Nest hotel is a member of Design Hotels that provide limited SPG benefits for SPG member as a partnership;

- Credit earned toward elite status on paid and Award stays
- Complimentary in-room Internet access
- Complimentary in-room bottled water

Thank you for staying with us and for your review. We are looking forward to welcome you again on your next stay.


Sincerely.

Jeff Choi, Front Desk Manager

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Reviewed January 28, 2018 via mobile

The Nest is a tastefully decorated modern hotel, convenient to the airport. The staff is friendly and accommodating. James the concierge helped me book a bus ride from the airport to Wonju, explaining in fine detail all the steps required for a seamless trip.

Staff acknowledges guests with a pleasant smile every time.

The cuisine offered in the lounge is extremely limited and the menu lists nachos and a risotto dish as the only vegetarian fare. All the dishes are crazy over-priced.

The shuttle to the airport is every 45 minutes. I tried to catch the shuttle to the hotel from the IBC and got left behind because I didn’t flag the bus down. Standing at the bus stop with a large bag is not an obvious enough reason for the driver to stop. I had to furiously wave for the next bus to stop.

The lack of amenities or places of interest within walking distance promotes a feeling of remoteness and isolation.

Thankfully, the airport has multiple restaurants that are more reasonably priced than the Nest.

Date of stay: January 2018
1  Thank wandis2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeff M, Front Office Manager at Nest Hotel, responded to this reviewResponded February 3, 2018

Dear Wandi S,


We apologize for delayed response.

It is our pleasure to make you fully enjoyed your stay in nest hotel. Your review helps us to motivate our staffs to provide better services.
Thank you once again for your positive review and for your patronage.
We are looking forward to welcoming you on your next stay with us.


with kindest regards,

Jeff Choi, Front Desk Manager

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Reviewed January 23, 2018

My Air Canada flight left Toronto late (surprise, surprise!) so I missed my flight to Bali and had to stay in Seoul overnight. I arrived quite late to the hotel, shuttle was easy. Checked in with no issues, and got dinner, which was chicken and rice. They didn't give me a menu or any other options but I was happy to have chicken and it was pretty tasty! The room was clean, modern, and comfortable. The shower was nice, and skin exfoliating salts were provided which was nice. Little toothbrush and any toiletries you might need were provided. It was a brief stay but very good. I don't know why any one would have an issue with the hotel location as it is an AIRPORT HOTEL. Meant for people in transit.

Date of stay: September 2017
  • Trip type: Traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank melissarose88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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