We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Agoda.com
₱1,458
Fully refundable before Sat, Mar 23
Breakfast included
No fees just great deals
Trip.com
₱1,963
Breakfast included
ZenHotels.com
₱1,903
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (877)
Filter reviews
877 results
Traveler rating
139
322
235
68
113
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
139
322
235
68
113
Show reviews that mention
All reviews food court shopping mall big room bcs foodcourt
Selected filters
Filter
Updating list...
127 - 132 of 877 reviews
Reviewed March 31, 2018 via mobile

My family and I booked a 3 bedroom apartment on the 30-31 March. We arrived at the hotel early at 1pm and understand that room will not be ready at that point of time. We pre register our reservation and the lady receptionist informed us that our room is in the midst of cleaning and that she will take deposit to secure the room. Deposit was given to her and my family and I then when about for the whole day. What’s disappointing is that when we came back to the hotel at 10pm, the receptionist
informed us that our room is still not ready. WHAT ROOM NEEDS ALMOST 10HOURS TO BE CLEANED UP?! TOTALLY UNACCEPTABLE!

When we received the keys 20mins later we than went up to the room. Within less than an hour, we managed to kill 3 cockroaches crawling around the apartment. We then saw several more but got tired of killing them and let them be. Also we called the Operator to asked for an iron several times but no answer. When called down to reception to ask for iron, the male reception kept on saying he will check with housekeeping and will get back to us.. but he did not. Finally before heading to bed, we called for it again, only then we were inform the were out of iron and was ask to call back at 8am to see if iron will be available. By far this is the worse hotel that i have stayed in. Definitely not qualified for a good star hotel and very bad customer service

Date of stay: March 2018
Trip type: Traveled with family
Thank IzzaAryanna
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 27, 2018 via mobile

We booked the 3+1 apartment which we stayed 6 years ago

All well as apartment is good for gathering . Location was excellent

However the only issue was the water pressure in the toilet was weak. When we entered a strong smell of smoke! Though the hotel is non smoking now but I guess the previous guest violate the rules. It will be great if the housekeeping air the room and maybe use a little air fresher when cleaning the room before next guests checked in

Breakfast selection was bad too . Coffee was cold and very limited selection.

Being the one of the few options that have apartment style accommodation really hope that the management maintains the standard as this hotel is a excellent option for a party of friends to gather.

Date of stay: March 2018
Trip type: Traveled with friends
Thank Wendy1012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 15, 2018 via mobile

Hotel transfer driver came with strong cigarettes smell and it was an unpleasant ride from terminal to hotel. Room was basic but spacious. Very convenient location with mall, massage parlour and eateries around.

Date of stay: March 2018
Trip type: Traveled solo
Thank laughdiey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 24, 2018

Stayed here with my family for 3D2N, was my first time here and it was not bad a stay. Great location of the hotel as it was near to the BCS mall & A2 foodcourt as well as massage places. Hotel lobby smelled good and staff are all really friendly, courteous and helpful! Breakfast was limited but still acceptable. In particular, we liked the room as it was big and comfortable for the five of us.

However, there are some issues with the cleanliness of the room as there are cockroaches seen running around. Mosquitoes are in the room as well. It will be good if the hotel looks into this matter as based on past reviews, the presence of pests in the hotel rooms is not uncommon.

To add on, the aircon wasn't working really well despite us setting the temperature to the lowest, the room was still not cold. Lastly, would appreciate if the hotel could provide the service of providing gym or swimming towels to guests using the facilities. It could save us the hassle of bringing our own bathing towels down.

In all, loved the service and if only the hotel could maintain its cleanliness, would love to be back again!

Room tip: Rooms with pool view
Date of stay: February 2018
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank AdelineQuek2501
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 22, 2018

We booked the 3 rooms apartment with BCC hotel for 2 nights during CNY in Feb.The room was still not ready when we reached around 3pm but since it is during CNY, we can understand that. We approached the lady named Zizi, she was polite & efficient, the other male staff was terrible with bad attitude, he ignored us and was busy talking.

This is supposed to be a 4 stars property but the sofa was dirty and peeling off. The flooring was so badly stained. We requested for a non-smoking room but the room smell of cigarettes when we entered. The air-con in one of the room was leaking.
Due to language barrier, we gave up in communicating with them.

Some plus points, the 3 bedrooms and the apartment are spacious with 2 bath rooms and a small "kitchen" area. The hotel is just a 5 mins walk to the BCS mall and the A2 foodcourt is just next to the hotel.

Hotel breakfast was served from 6-10am, the spread is average and often run out of utensil and cups. The steps up to the dinning area was dim, so look out for elderly.

Do consider other nearby newer hotels, there is one just next to BCC.

Room tip: Apartment are in 2-11 floor and hotel rooms are from 12-21 floor
Date of stay: February 2018
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank myonlywan2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews