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All reviews harris hotel budget hotel swimming pool near the train station same building convenience store cheap price side by side chicken porridge internet speed mini market breakfast area helpful staffs strategic location clean rooms plus point nice hotel
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Reviewed 7 October 2018

We had a wonderful experience with the friendliness and very helpful staffs. The room is spacious for the rate and clean. Sharing facilities at the adjacent hotel like spa, swimming pool and gymnasium is superb.

Date of stay: September 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Shaiful Affandi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, Manager at POP! Hotel Gubeng Surabaya, responded to this reviewResponded 13 October 2018

Heya!

Dear Shaiful Affandi B,

Warmest greeting from POP! Hotel Gubeng Surabaya..

First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay.

We are happy to know that you enjoy your stay with us. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future.

Have a Poppin' Day

Harry Permana Putra
Asst. Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 October 2018

This was my 1st time staying in Pop Gubeng, whereas i usually stay Pop Stasiun Surabaya Kota for 2nd time. I thought the room is almost the same, but in fact it wasnt. The room quite smaller than othee Pop Hotel (Surabaya Kota and Jogjakarta). The facility inside the room was okay, only the bathroom should be more upgraded. I dont like capsule plastic bathroom, the shower handle was broken, and the towel lil bit dark and coarsy. I hope they can fix it.

Date of stay: October 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank hendartoarifb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, Manager at POP! Hotel Gubeng Surabaya, responded to this reviewResponded 13 October 2018

Heya!

Dear Hendartoarifb,

Warmest greeting from POP! Hotel Gubeng Surabaya..

First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay.

We do apologize for any inconvenience occurred during your stay with us. We will trying our best to make better improvement.

Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future.

Have a Poppin' Day

Harry Permana Putra
Asst. Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 October 2018

Really neat and tidy hotel with all the facilities you could want. Having access to Harris hotels pool is also a massive plus. The staff were terrific and really helpful. Great location too close to all of Surabaya's city centre.

Date of stay: September 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Fraser A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, Manager at POP! Hotel Gubeng Surabaya, responded to this reviewResponded 13 October 2018

Heya!

Dear Fraser A,

Warmest greeting from POP! Hotel Gubeng Surabaya..

First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay.

We are happy to know that you enjoy your stay with us. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future.

Have a Poppin' Day

Harry Permana Putra
Asst. Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 October 2018

Very nice breakfast at IDR30,000. Delicious food & enough variety. Daybed in every room. Great staff. Comfortable room. Near to Gubeng Train Station. Free shuttle to Gubeng Train Station starts at 9am. Grab car costs IDR12,000 to get to the station.

Date of stay: October 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank factlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, Manager at POP! Hotel Gubeng Surabaya, responded to this reviewResponded 13 October 2018

Heya!

Dear Our Value Guest,

Warmest greeting from POP! Hotel Gubeng Surabaya..

First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay.

We are happy to know that you enjoy your stay with us. Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future.

Have a Poppin' Day

Harry Permana Putra
Asst. Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 October 2018

when room services people knock the door, i don't answer cause me and my husband too tired, and then suddenly the door open automatically by him/her, its very annoy me and my husband, please tell the people that the room had a privacy that can be opened easily.

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sukmapuspitaziz14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, Manager at POP! Hotel Gubeng Surabaya, responded to this reviewResponded 13 October 2018

Heya!

Dear Sukmapuspitaziz14,

Warmest greeting from POP! Hotel Gubeng Surabaya..

First of all, I would like to say thank you for choosing our hotel during your trip at Surabaya. Many thanks for taking time to review us on your stay.

We do apologize for any inconvenience occurred during your stay with us. We will trying our best to make better improvement.

Thank you very much for your kind attention and comment, we would look forward to having the opportunity to welcome you back to POP! Hotel Gubeng Surabaya in the future.

Have a Poppin' Day

Harry Permana Putra
Asst. Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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