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Reviews (154)
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Reviewed 9 May 2018

Promising place, but lack of proper furniture and kitchen utensil ruins the experience. TV Connection could not be worse. All we see is only blur broadcasts. Lighting was so poor too that we need to go to the room to read.

Stayed: May 2018, traveled with friends
Review collected in partnership with this hotel
Thank Andre T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer Hills B, Front Office at Summer Hill Private Villas & Hotel, responded to this reviewResponded 11 May 2018

Dear Andretobing80

Thank you for the reviews you have given us, please apologize for any inconvenience during your stay at Summer Hill Private Villas & Hotel, and we are looking forward to your next visit.




Regards,
Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 May 2018

Love to be there for weekend, strategic place coz easy to reach cullinary spot only 1 km to go to setiabudi street... 5 km from farmhouse lembang... but at hotel area so quite good for sleep Nice garden and Swimming pool enough for kiddos playing around

Stayed: May 2018, traveled with family
Review collected in partnership with this hotel
Thank Dhahranihesty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer Hills B, Front Office at Summer Hill Private Villas & Hotel, responded to this reviewResponded 11 May 2018

Dear Dhahranihesty

Thank you for the reviews you have given us, please apologize for any inconvenience during your stay at Summer Hill Private Villas & Hotel, and we are looking forward to your next visit.


Regards
Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 March 2018 via mobile

this is my second time here. at my first stay i stayed at a deluxe room and this time i chose a 3bedroom villa. i didn’t really like this place cause it’s not clean. the staffs were not quick respond. they were having problem with the electricity on my villa so they moved us to another villa. the staff that supposed to helped us move all of our belonging to the other villa didn’t showed up. luckily there was a security officer at this hotel helped us moved. only him helped us and it’s not even his job to do that but he’s willing to helped us. I’m very thankful to him (I didn’t get his name).

the phone also didn’t worked at my first villa, when I asked the staff about it he said there’s a problem with the PABX system so all the phone were off. but on my second villa the phone worked fine. so it made me wonder......i thought he said all the phone lines were off.......

there was a cockroach in the bathroom at my first villa. very dirty.

not a good stay at all.
and thank you security officer who helped us moved, sorry i didn’t get your name.

Stayed: February 2018, traveled with family
Thank Merlyna Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer Hills B, Manajer Kantor Depan at Summer Hill Private Villas & Hotel, responded to this reviewResponded 28 March 2018

Dear Merlyna Y. Ms

Thank you for your Response, Formerly apologize for your inconvenience during your stay at Summer Hills Hotel Bandung, and we promise to fix anything that you find uncomfortable, and we look forward to your next visit, thank you.

Regard

Asep Yusuf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 January 2018

if you look for some quiet place, here is the place. It is located quiet hidden inside the housing complex area --but you will not find it difficult to find. Easy access to Jl Setiabudi if you want to go up to Lembang.

  • Stayed: December 2017, traveled with family
    • Location
    • Rooms
    • Service
Thank Davidewata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer Hills B, Manajer Kantor Depan at Summer Hill Private Villas & Hotel, responded to this reviewResponded 28 March 2018

Dear Davidewata, Mr

Thank you for the reviews you have given us, please apologize for any inconvenience during your stay at Summer Hill Private Villas & Hotel, and we are looking forward to your next visit

Regard,
Front Office Manager
Management Summer Hill Private Villas & Hotel Bandung

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 December 2017

Room was clean and widely maintenanced, cozy villas and suitable for family gathering, but no greeting from hotel staff, duve was looks very old. Overall stay was satisfied.
Thank you and definetely will be back with better service

  • Stayed: December 2017, traveled with family
    • Location
    • Rooms
    • Service
Thank Uteng J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer Hills B, Manajer Kantor Depan at Summer Hill Private Villas & Hotel, responded to this reviewResponded 28 March 2018

Dear Uteng J, Mr

Thank you for your feedback on Summer Hill Private Villas & Hotel Bandung, we apologize for the inconvenience of staying at Summer Hill Private Villas & Hotel Bandung, and we are looking forward to your arrival at another time, Thank you.

Regard,
Front Office Manager
Management Summer Hill Private Villas & Hotel Bandung

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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