We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Westin Resort Nusa Dua, Bali
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Certificate of Excellence
  • Free Parking
  • Breakfast included
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Melia Bali(Nusa Dua)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
Reviews (2,725)
Filter reviews
2,726 results
Traveler rating
1,736
741
168
40
41
Traveler type
Time of year
LanguageAll languages
More languages
1,736
741
168
40
41
Show reviews that mention
All reviewspregoikannew wingheavenly spakids clubseasonal tastesheavenly bedpremium roomspg memberfamily suitesmall balconybreakfast buffetprivate beachjapanese restaurantmain poolbeach frontkids pool
FilterAll languages
Updating list...
23 - 28 of 2,726 reviews
Reviewed 2 weeks ago

We have now stayed 6 times at the Westin Nusa Dua. Every single time it is a family favourite. We have been staying there since our children were babies, they are now 6 and 8 years old.
We feel completely at home there, it is a big hotel with all the services and benefits of large hotel resources, that makes you feel like you are actually in a small hotel - personalised service, quiet, welcoming, so friendly. The best of both worlds.
The food is amazing, the rooms are lovely and so clean and comfortable. The lagoon style pools are plentiful, clean and fun for the kids and adults.
What really makes this hotel special is the staff. I know everyone says that about Bali hotels but we have been all over Bali and the Westin Nusa Dua wins for us every time.
In November we thought - lets try Club Med, as we had been at the Westin Nusa Dua 6 weeks earlier. On the 2nd day we asked to leave but they wouldn't refund us and we had paid for 10 days, a hard lesson learnt there. The 1 family pool at Club Med was so awful both of our children ended up sick. Our 7 year old daughter had such a bad inner ear infection she couldn't fly home, she and I had to stay an additional 5 days, in and out of the hospital. We turned up on the door step on the Westin Nusa Dua and asked to come in and felt like we had come home. So accommodating, so warm and friendly, it was such a relief.
The staff went out of their way to look after us.
Normally I don't like to mention staff names as everyone we come into contact with is lovely and I don't want to miss anyone whose name I didn't catch, however on this occasion a special mention goes to Windu at breakfast service and by the beach in the afternoons. He helped her feel like someone cared, she couldn't swim due to her ear and he checked in on her and took her to feed the squirrels. Even though she was sick she still said she had fun. My husband and son had gone home at this point and I was in another country looking after a sick child on my own - I felt safe, well cared for and supported.
Already before this time we loved this hotel, this just reinforced how amazing this hotel is - the staff, facilities, rooms, food, everything.
We stayed again in January and had a ball with beach activities and in the pool. We never left the hotel in 10 days and we seem to find ourselves always doing this at the Westin, we are just so happy there. All the guests seem to be.
Thank you Westin for always delivering above and beyond our expectations. We will see you again!

Room Tip: Family rooms great with young kids, easy access. We now stay in 2 bedroom suites now our kids are a little older and they are so lovely.
  • Stayed: November 2017, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank meghanwa1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Executive Assistant Manager at The Westin Resort Nusa Dua, Bali, responded to this reviewResponded 2 weeks ago

Dear meghanwa1980,

Thank you so much for visiting us on a regular base. It is always a pleasure to have you with us and to note that we were able to continually meet your expectations and to provide you with the genuine warmth and friendliness of our associates. It is our aim to ensure both kids and parents have a family-friendly travel experience so they can leave feeling energized, enriched and renewed. Thank you for your kind words of appreciation to our resort and associates especially Windu, they will be delighted to hear that they have enhanced your stay experience. We look forward to welcoming you back at the resort for another memorable family holiday.

Alex Dietzsch
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Westin Nusa Dua does live up to high service standards and the staff help make sure your stay is luxurious. The facilities are great too. A good choice of restaurants and all reasonably priced - I would recommend the Italian (Prego) and kebabs at the tapas bar. The seaside restaurant Ikan is good too. The beach/pool area are apparently much nicer than some of the other similarly rated properties on the stretch.

Now for the missing 1 star in my rating - it’s the rooms. They are narrow, small and not very present. Also at least the standard room has a nothing view despite a balcony. Not to mention the Long walk to get to the beach side.

Overall, a good hotel. But do think through first if you want to stay at Nusa Dua or closer to town at Seminyak or Kuta

Stayed: March 2018
Thank NIkhil_Chitkara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Executive Assistant Manager at The Westin Resort Nusa Dua, Bali, responded to this reviewResponded 2 weeks ago

Dear NIkhil_Chitkara,

It is uplifting to hear that you enjoyed our renewing facilities as well as culinary offers at our dining venues during your recent stay. We also appreciate to hear your recommendation of our dining venues. We regret to hear that your room did not meet your expectations. Please kindly visit our website to have some more room options that you can consider for your next visit. We look forward to welcoming you back should your travels bring you back to Bali.

Alex Dietzsch
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Our Westine Resort stay was one of our best Luxury stay.
I with my spouse availed the wonderful Spa facility for Stone Enlighten Therapy.
My Spa therapist Ms. Densi was quite wonderful with her gentle soft touch and with her dancing fingers all through for 165 minutes. I can tell you it was purely an heavenly experience with her. I’m quite sure we will come again for Spa with Ms. Densi moreover we had wonderful Indian food at our room in express service dining with best aromatic cuisine in Indian flavor.
Moreover Ms. Indy was on reception desk while our check out was most courteous & interactive, co-operative while bidding us a pleasurable stay & departure making us feel homely & cheerful.

  • Stayed: March 2018, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Aloke k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Executive Assistant Manager at The Westin Resort Nusa Dua, Bali, responded to this reviewResponded 2 weeks ago

Dear Aloke k,

We are delighted to hear that you had a renewing spa experience at our Heavenly Spa and that you enjoyed the authentic Indian food prepared by Chef Manoj Rawat and his culinary team. I will share your review with the entire team especially with Densi and Indy as they will be delighted to know that they have enhanced your stay experience. We certainly look forward to welcoming you back in the near future.

Alex Dietzsch
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

This hotel is luxury and so are the prices.....enjoyed our stay, loved the beach, facilities, rooms, staff all very good.....I believe a lot of people are in a club or accessing great deals including food and drinks credit which would make a massive diff with paying for food...we had neither, just room and for a family of 4 the costs can add up quickly as breakfast is not included either.....would stay again but would look for a great deal first.

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Service
1  Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Executive Assistant Manager at The Westin Resort Nusa Dua, Bali, responded to this reviewResponded 2 weeks ago

Dear Michelle S,

We are delighted to hear that you had an enjoyable stay at our resort recently enjoying the beach, the spacious rooms and our renewing facilities. It is also uplifting to hear that you were pleased with the attentiveness and friendliness of our associates. We look forward to welcoming you back should your travels take you to Bali and please visit our website to see more stay options that you can consider for your next visit.

Alex Dietzsch
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Me and my husband stayed 2 night at Westin Nusa Dua. It was perfect! We recommend this hotel to all our friends and family. All the staff are very friendly and helpful, the room service was great, the service was fast and the food was delicious.
Our room was clean dan the bed was comfortable.
This hotel have a private beach, we love it so much. It was clean dan beautiful.
We also visited their kids club, the staff was very helpful, they showed us the facilities and the activities for children. We definitely will come again dan bring our 3 children to enjoy Bali at Westin Nusa Dua ❤️❤️❤️

Stayed: April 2018, traveled as a couple
Thank Verininta K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Executive Assistant Manager at The Westin Resort Nusa Dua, Bali, responded to this reviewResponded 2 weeks ago

Dear Verininta K,

It gives us a great pleasure to hear that you had such a memorable experience at our resort enjoying the beach, Westin Family Kids Club, spacious room and that you were pleased with the attentiveness and friendliness of our associates. We truly appreciate to hear your recommendation to our resort and to note that you are planning to return. We look forward to welcoming you for another memorable experience.

Alex Dietzsch
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews