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Reviewed 4 August 2018 via mobile

Great experience...good hospitality..all facilities were good...nice parking..lobby, and much place for visit around the hotel at evening and night time, atmosphere is good and all much better ,, better than others

Stayed: October 2017, traveled on business
Thank krishankant S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaurabhMathur1, General Manager at Radisson Hotel Varanasi, responded to this reviewResponded 1 week ago

Dear Guest, Greetings from Radisson Hotel Varanasi!!! Thank you for your feedback on trip adviser. We are looking forward to welcome you back whenever you are in Varanasi. Yours Sincerely Saurabh Mathur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 August 2018 via mobile

The overall experience from check to check out was pathetic.
Waited for almost an hour at the lobby for the room allotment even after the booking being done 10 days in advance.
The front office staff did not even had the courteous behaviour to offer a glass of water to the waiting guest.
The room did not offer any value for money experience.
The overall spread and quality of the breakfast restaurant was nowhere near the standards of a RADISSON HOTEL.
The overall ambience of the hotel is poor.
The location is awful and does not have any decent surroundings.
The behaviour and soft skills of the staff at every department, which I was unfortunate enough to interact with, is not at all at par with the other RADISSON HOTEL I had stayed in so far.
I will never ever recommend anyone to stay at this RADISSON HOTEL of Varanasi.
I may go ahead and wrap up this review by sadly stating that this property at Varanasi should be stripped of the RADISSON brand attachment.

Stayed: July 2018, traveled on business
Thank SANDIPG227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 August 2018 via mobile

The Radissson in Varanasi provides an excellent stay.
The location is well situated near shops etc.
The travel desk arranges excellent tours in and around the city.
The room service is very good.
Food is delicious at the East West restaurant in the hotel.
Reyaz from the restaurant is excellent and advises on the best cuisine.
Rajkumar was extremely helpful when ever we had a hitch with tv etc.
Overall excellent service.
Highly recommended.

Stayed: July 2018, traveled with family
Thank ameeta61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaurabhMathur1, General Manager at Radisson Hotel Varanasi, responded to this reviewResponded 1 week ago

Dear Guest, Greetings from Radisson Hotel Varanasi!!! Thank you for your feedback on trip adviser. We are looking forward to welcome you back whenever you are in Varanasi. Yours Sincerely Saurabh Mathur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 July 2018 via mobile

Radisson hotel is centrally located in Varanasi. Our stay here was very comfortable. The staff there was very friendly and helped us in quick check in. The room was neat and clean. A mall, JHV Mall is also nearby. We had our dinner in McD there. Nice experience.

Stayed: July 2018, traveled with family
Thank niya27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaurabhMathur1, General Manager at Radisson Hotel Varanasi, responded to this reviewResponded 1 week ago

Dear Guest, Greetings from Radisson Hotel Varanasi!!! Thank you for your feedback on trip adviser. We are looking forward to welcome you back whenever you are in Varanasi. Yours Sincerely Saurabh Mathur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 July 2018

Good property, convenient location and helpful staff. The hotel was undergoing some maintenance and repair works, which posed a bit of challenge but otherwise a great stay. The front office staff helped me with an early check-in. Rooms are clean, tidy and comfortable. Temples and the Ganges are a little away but good transport options including Ola make it easy to go around.

  • Stayed: July 2018, traveled on business
    • Value
    • Location
    • Service
Thank Rajan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaurabhMathur1, General Manager at Radisson Hotel Varanasi, responded to this reviewResponded 1 week ago

Dear Guest, Greetings from Radisson Hotel Varanasi!!! Thank you for your feedback on trip adviser. We are looking forward to welcome you back whenever you are in Varanasi. Yours Sincerely Saurabh Mathur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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