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Reviews (751)
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69 - 74 of 751 reviews
Reviewed 1 April 2018

On a recent tour of India we felt this hotel was most disappointing. The ground floor restaurant where we had breakfast and lunch was like a school canteen and we had to wait a good 15 minutes before we could find anywhere to sit. Before leaving England we were assured that all hotels would offer both Indian and European menu. There was nothing in this restaurant or where we had dinner that was not spicy. Despite an arrangement made at the main reception, the restaurant manager had not been told that there were several people who would require spice free food. We had to wait for chicken breasts to be grilled (no choice of menu) but these did not arrive until after the rest of our party had eaten.

Room Tip: All rooms we saw a bit tired.
Stayed: March 2018, traveled with friends
Thank 486lizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LKU-RAMADAPLAZA, General Manager at Ramada Plaza Agra, responded to this reviewResponded 10 April 2018

Dear Guest,
Greetings from Ramada Plaza Agra!
We appreciate your sharing a valuable feedback about your recent stay with us. At our hotel, we take
pride in ensuring our guest’s satisfaction and truly regret the inconvenience caused to you. We are
disheartened to know that our services and hospitality did not meet your expectations; however, we
would like to assure you that this is a one-off situation. We are currently looking into the situation and
assure you that rectifications will be done at the earliest. 
We look forward to welcoming you in near future with an assurance of better and improved services.
Best Regards,
Lokesh Kumar Upadhya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 March 2018

Very nice property ...
The staff was very courteous..
Quality of food was good.... A welcome drink would've been an add on :).
The view was quite beautiful... We would definitely visit again!!
Refrigerator in the room was not working. :(

  • Stayed: March 2018, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Abhishek a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LKU-RAMADAPLAZA, General Manager at Ramada Plaza Agra, responded to this reviewResponded 29 March 2018

Dear Guest,
Greetings from Ramada Plaza Agra!
Thank you for taking out time to share your feedback with us on this acclaimed forum. We are elated
to learn that our well-maintained property, courteous associates, culinary spread, and warm
hospitality impressed you. It makes us happy that you and your partner enjoyed the stay. We have
noted down your concern and shared it with the management and necessary changes will be
implemented at the earliest.
It was a pleasure serving you and we hope to welcome you back for another memorable stay. Do
connect with us on our social media channels to stay updated about the ongoing offers and
discounts.
Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 March 2018 via mobile

Too many items in breakfast does not mean all are cooked properly. I don’t know much but I got food poising and took antibiotics later . Rooms were clean , wifi did not work , fridge in the room does not work.

Stayed: March 2018, traveled with family
1  Thank RobinGujjar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LKU-RAMADAPLAZA, General Manager at Ramada Plaza Agra, responded to this reviewResponded 27 March 2018

Dear Guest,
Greetings from Ramada Plaza Agra!
Guest feedback is taken seriously at our hotel as it helps us understand which aspects of our hospitality
require improvement. We are disheartened to hear about the food poisoning incident and we’ve shared
the feedback with the team so that this doesn’t happen in future. This is a rare occurrence at our hotel
and not within our ethos.
We hope you’ll give us another opportunity to host you and make your stay excellent. Do connect with
us through our social media channels and stay updated on upcoming offers and promotions.
Best Regards,
Lokesh Kumar Upadhya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 24 March 2018 via mobile

Very nice property...the staff was very helpful...
Very Smooth check-in
Quality of stay and food was really good.
We were given the room on top floor.
The view was beautiful...
We would definitely visit again...

Stayed: March 2018, traveled with family
1  Thank kavya_rajput88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LKU-RAMADAPLAZA, General Manager at Ramada Plaza Agra, responded to this reviewResponded 26 March 2018

Dear Guest,
Greetings from Ramada Plaza Agra!
Such positive reviews from our guests motivate our team and inspire them to continue with the
excellence. We are elated to know that the swift services by our associates and amenities were at par
with your expectations. It makes us glad to know that your stay was comfortable and you loved the
views from your room.
We look forward to welcoming you back soon for another exceptional stay. Don’t forget to connect with
us on our social media channels for the latest offers that you can avail during your next stay!
Best Regards,
Lokesh Kumar Upadhya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 24 March 2018 via mobile

I had a very good stay in hotel .. we stayed last week upgraded to top floor room very nice view good food good service.. very nice view delicious breakfast... Staff was very nice and polite ... we recommend this property...

Stayed: March 2018, traveled with friends
1  Thank amayra16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LKU-RAMADAPLAZA, General Manager at Ramada Plaza Agra, responded to this reviewResponded 26 March 2018

Dear Guest,
Greetings from Ramada Plaza Agra!
It feels great to start the day by reading a warm review like yours. Thank you for staying with us and
sharing your valuable feedback. We are glad that our well maintained property, comfortable
accommodation, culinary treats and warm hospitality impressed you. Your kind comments about the
diligence of our associates are appreciated. We have shared your review with our team and they are
happy to have added value to your stay with their diligent efforts. 
It was a pleasure serving you and we look forward to welcoming you back for another memorable
sojourn. For your next visit, do keep a tab on our social media channels for the ongoing promotional
offers.
Best Regards,
Lokesh Kumar Upadhya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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