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6 - 11 of 1,776 reviews
Reviewed 3 weeks ago

Good service
Very hospitable
Rooms can be better
Sivakumar sir incharge of outdoor and indoor activities organiser was very nice
Parthiban waiter sir was very nice and hospitable
Thank you for the memories

Date of stay: April 2021
Trip type: Traveled with family
Thank Srini_srivi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accord Hotels and Resorts, Other at Accord Highland Hotel Ooty, responded to this reviewResponded 2 weeks ago

Dear Srini

Thank you for sharing your valuable feedback with us. We are delighted to know that you had a comfortable stay here with us. We are glad that you appreciate the services we have to offer.

Our staff team members feel grateful for your kind words of appreciation. Mr Parthiban, and Mr Shiv Kumar elated by your special mention for their services. Your comments about the quality of our rooms have been taken into consideration and are being discussed with the respective teams.

We loved having you here and are glad that you built beautiful memories during your stay here. Do keep coming back in the future for much better experiences!

Yours truly,
Venkatesh Bhatt, CEO

Accord Group of Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Best hotel and best hospitality ,very friendly staff around. best memories we had and grate view from hotel
Even we had fun activities in hotel we enjoyed very much bonfire and cricket
Food was very good enjoyed lot

Date of stay: April 2021
Trip type: Traveled as a couple
Thank Vineethsuja143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accord Hotels and Resorts, Other at Accord Highland Hotel Ooty, responded to this reviewResponded 2 weeks ago

Dear Vineeth

Thank you for sharing your valuable feedback with us. We are delighted to know that you had an enjoyable experience here with us. We are glad to know that you appreciate our hospitality services. It is a matter of great joy to know that you and your loved ones made excellent memories here at Accord. We're also thrilled to know that you appreciate the phenomenal view from our property.

It gives us great joy to know that you and your loved ones had lots of fun participating in our indoor and outdoor activities. We are also delighted to know that you enjoyed the quality and variety of our cuisine. We enjoyed hosting you as much as you enjoy staying here with us and we hope you keep coming back!

Yours truly,
Venkatesh Bhatt, CEO

Accord Group of Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

I am writing this review in appreciation of the excellent service provided by Accord Highland Resort for Birthday celebrations of my Friend during my latest stay at ooty. I requested in advance for a room decoration and candle light dinner however on 29th March they were unable to arrange the same due to full house. However on 30th March they did make birthday room decoration with flowers, cakes, and balloons at a very nominal charge. The hotel was totally full, but still the guys tried hard to provide the best of services. The food was good , rooms very nice and most importantly we felt very homely. Its not a resort with garden or indoor games and activities, but at the deal we got it in, it had enough privacy for people and ideal location near the mountains so we were happy.
I thank to The frontdesk members , the helpers, the sweet housekeeping members and the members at restaurant all were all helpful and support to me with all the arrangement I requested .
The candle night arrangement and decoration made with flowers decorating it was outstanding..

Mr. Shiv Kumar
As arranged an amazing Bonfire. Time spent well during Bonfire games and dance. Had a good entertainment.
Even he helped us with the indoor games and activities.
I could Thank you so much for the wonderful service, will come again.

Date of stay: March 2021
Trip type: Traveled as a couple
Thank kajalagarwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accord Hotels and Resorts, Other at Accord Highland Hotel Ooty, responded to this reviewResponded 2 weeks ago

Dear Kajal

Thank you for sharing your valuable feedback with us. We are glad that you had an enjoyable stay here with us. We extend our warmest wishes to your dear friend. We are grateful for the opportunity to host such an intimate and special celebration. Creating memories to cherish for a lifetime is something we do from our hearts. We are glad that you enjoyed our services.

We feel thrilled to know that you had a splendid time with your friend, and enjoyed our candlelight dinner. We are also glad to know that you appreciate the floral room decor that we had to offer, to be special yet pocket-friendly. It gives us great pleasure to know that you and your loved one felt at home here with us. We strive hard to ensure that our clients have utmost privacy during their stay here and are glad to know that you appreciate the same.

We are glad that you had an enjoyable experience participating in activities such as bonfire games and dance. We are delighted to know that you enjoyed participating in our indoor activities as well.

Our staff team members, especially the front desk team, the helpers, the housekeeping staff, restaurant staff, and Mr Shiv Kumar feel elated by your kind words. It was an absolute pleasure to host you and your loved one. We hope to have you here in the future for more such experiences.

Yours truly,
Venkatesh Bhatt, CEO

Accord Group of Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Many thanks to all the staff especially Parthiban & Manigandan for always going out of the way to make you feel at home! Amazing food & play zone for kids & the well maintained cricket pitch/ nets....

Date of stay: April 2021
Trip type: Traveled with family
Thank XTREX5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accord Hotels and Resorts, Other at Accord Highland Hotel Ooty, responded to this reviewResponded 4 weeks ago

Dear Sir/Madam,

Thank you for sharing your valuable feedback with us. We are glad that you had an excellent stay here with us. We are delighted to know that you and your family felt at home and had great fun taking part in the various activities that we have to offer.

Our staff team, especially Mr Parthiban and Mr Manikandan, feels touched by your kind words of appreciation. We feel honoured by your high regards and hope you keep coming back in the future for more such visits.

Yours truly,
Venkatesh Bhatt, CEO

Accord Group of Hotels and Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We had fun on each day
Lots of indoor n outdoor activities
Nice located resort to enjoy the nature beauty
Had nice food with reasonable price
Event manager Sivakumar was conducted n engaged us
Overall it's must to stay resort for everyone.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Thiyagarajan1682
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accord Hotels and Resorts, Other at Accord Highland Hotel Ooty, responded to this reviewResponded 4 weeks ago

Dear Thiyagarajan,

Thank you for sharing your valuable feedback with us. We are glad to know that you and your family had an excellent stay here with us. We are glad that you had a fun time during your stay. We are delighted to know that you and your family enjoyed the various indoor and outdoor activities that we had to offer.

We are glad to know that you deeply appreciate the picturesque location of our property. It is heartening to know that you feel our food is worth the money and is pocket-friendly. Our staff team appreciate your kind words and Mr Sivakumar feels grateful for the opportunity to serve you. People searched by your special mention.

It is a matter of great pleasure to see you recommend Accord as a must stay for your loved ones. We wish to offer you even better experiences on your future visits here. Do keep coming back!

Yours truly,
Venkatesh Bhatt, CEO

Accord Group of Hotels and Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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