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Reviewed September 30, 2017

Hotel is very close to temple, but car parking and on the way to this hotel is hectic. No proper place for parking very congested roads to this hotel. Staffs are good, but rooms are not. Recommend only for single or bachelors trip. Not for a family trip.

Date of stay: September 2017
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank jithuhari78
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ramprabhu, General Manager at Hotel Padmam, responded to this reviewResponded October 21, 2017

Dear Guest,

Greetings!!!

Thank you for your valuable time in providing a feedback to our hotel . We are extremely sorry for the trouble you faced in parking. Madurai is basically very old city which has history for the design of road around meenakshi temple madurai. So we are taking necessary steps to make the parking clear for the guest. But still thank you very much we are highly motivated and would like to serve the tourists in a best in class way. We would be really happy if we get more opportunities in serving you.

Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2017

Hi Friends,

Last month I visited Madurai with my parents. I have booked a room in this hotel.In the website they mentioned checkin and check out time is flexible due to which i chose the hotel as my train arrival time was morning 8:00 AM.
I called hotel reception to confirm if really they have flexible check in time. They told me its right only i have to confirm them one day before which i did. Once i reached the hotel and asked about my booking they didn't respond me. After some time they told me room ll be avilable after 4 hr and their standard checkin time is 12:00 Noon. I told they regarding my discussion but they said we are not sure who commited that. Atlast i called the booking website and had a fight with them after which they provided me the room.
So if you have stamina to fight then go for the hotel/
Pros: This hotel is just opposite to madurai railway station.Rooms are good and clean.
Cons: No flexible checkin/checkout time. No wifi.

Date of stay: July 2017
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Suraj_tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ramprabhu, General Manager at Hotel Padmam, responded to this reviewResponded August 25, 2017

Dear Guest,

Greetings!!!

Thank you for taking time to provide us with your feedback. Sorry for the inconvenience you faced.
We have 24 hrs check in and check out.
Could you please mail us in detail regarding the issue you faced to email-id: hotel_padmam@hotmail.com. So we will be in a position to serve you better in your next visit.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2017

I have read lot of mixed reviews on TripAdvisor, here are my 2 cents after staying in this hotel for 1 day:
Pros:
1. 24 hrs Check-in. We checked in at 3:30 AM
2. Very close to temple
3. Excellent Food. The north indian food was tasty. The Dal, Panner, Chappati all was great
4. Rooms are spacious and clean
5. Staff is courteous and well behaved

Cons:
1. The lift is buggy. So, you need to press that button 2-3 times to reach your floor
2. The hotel is at main market, so parking can be a challenge for people who are travelling via own vehicle
3. There is a garbage dumping near hotel,so sometimes that smell can come.

Overall the pros are much then some cons. A thumbs up from my side if you are visiting Madurai for a day or so and you are looking for budget hotel
3. The

Date of stay: July 2017
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank rahula9987
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ramprabhu, General Manager at Hotel Padmam, responded to this reviewResponded August 25, 2017

Thank you for your valuable time in providing a feedback to our hotel . We are extremely happy with your feedback provided. we are highly motivated and would like to serve the tourists in a best in class way.we would be really happy if we get more opportunities in serving you.

Report response as inappropriate
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Reviewed June 28, 2017

I had booked this hotel online as i wanted to gift this hotel room to my friend and when my friend reached the hotel with his family , the hotel demanded extra 500 to enter the room, i had already paid 1030 via Yatra portal. They told we only got 700 and will not allow his wife and child too stay in hotel. If he doesn't pay he can find place somewhere else.

Room tip: be careful when you book this hotel online.
Date of stay: June 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Mars988
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ramprabhu, General Manager at Hotel Padmam, responded to this reviewResponded August 25, 2017

Dear Guest,

Greetings!!!

Thank you for your valuable time in providing a feedback to our hotel . We check with the reservation. The booking was made in yatra for single occupancy. Maybe by mistake you would have booked single occupancy room. Issues related to payment you can still talk to yatra to sort is out. we will not charge extra in any case.

Thank you!!!

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Reviewed June 5, 2017

I had been to Madurai when I was 10 year old. From last couple of weeks I was feeling to visit Madurai Meenakshi Temple. So I have checked many hotels in Madurai and finally I decided to go with Hotel Padmam. I have choosen a Non-AC room because we planned for same day checkout and the weather was not too hot because of the Rain.
We reached Madurai station at 7.30. As soon as we came out many auto drivers approached us. Trust me, none of the drivers offered me lesser than 100 rupees. Even after waiting 10 minutes, we have decided to pay 100 rupees for 1.5 km journey!. Since the Hotel already booked through online, the check-in process was easy (Thanks for Yatra.com) .Our room was in 3rd Floor (Room # 309). The room was very clean but it’s very old. I think it’s the time for the management to think about the Renovation. Rooms are very spacious. Hotel doesn’t have geyser, so if you need hot water, then you need to call reception. They will provide hot water in a bucket. I’ve booked the hotel through Yatra. Website, so I got deal for Rs.781 per day
The worst part in the Hotel was lift. It always get stuck in between 1st and 2nd floor, so don’t be panic, press the button again it will work again. Hotel provided breakfast. In the website it’s mentioned as Roof Top Restaurant. Actually there is no restaurant in rooftop. It has 2-3 desk and Charis. But I must say breakfast was awesome!. They provided Idly, Vada, Pongal etc. Food was very tasty. The staffs are very helpful. The person who serves food (I don’t remember his name) was so helpful. He gave me a lot of information about the temple. It will take 5 minute walkable distance to the Meenakshi Temple. Overall it was a good stay (even though we were in hotel for only few hours). I would recommend this hotel to Family.

I missed to say about the Lunch they provided. We have ordered a Meal and the person got it from some near by restaurant. the food was very tasty and its worth for money. if you buy one meal, 2 people can eat that

Date of stay: May 2017
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
5  Thank Binz456
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ramprabhu, General Manager at Hotel Padmam, responded to this reviewResponded August 25, 2017

Dear Guest,

Greetings!!!

Thank you for your valuable time in providing a feedback to our hotel . We are extremely happy with your feedback provided. we are highly motivated and would like to serve the tourists in a best in class way.we would be really happy if we get more opportunities in serving you.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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