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The Oberoi Udaivilas
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Reviews (2,053)
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1,815
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All reviewssemi private poolspa poolankush mahajanlake picholapremier roomthe general managerrose petalswildlife sanctuarybest hotels in the worldbeautiful hotelcity palaceimpeccable serviceboat ridetreated like royaltyroyal experienceonce in a lifetimewild boar
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12 - 17 of 2,053 reviews
Reviewed 2 weeks ago

We stayed here for 5 days. It is undoubtedly the best resort we have ever stayed at, and we have stayed at many upscale resorts in the world. The location, the service and the whole ambience is awe inspiring. Very quite and serine resort. Spread over 50 acres, the resort only has 88 rooms. The resort is so vast that except for in the restaurant, you hardly see any other guests. In the 5 days we stayed there, we did not see even one car pull in front of the resort. Not a place for small children since there is not much for them to do in this place.
We were celebrating our anniversary. When we checked in, the room was decorated with balloons and roses. The day before we checked out, it was again decorated with rose petals for "Happy Birthday in advance" since my birthday was around the corner
(see pictures).
There were several employees who deserve special mention: Akshay, Rajpal, Vedant and Adarsh in the restaurant; Anubhav and Karan in the bar, Harsh and Nikhil in housekeeping. All went out of their way to make sure we were comfortable. Special thanks to Roma, the Spa supervisor for her "beauty" tips to my wife, and to Latika, the Yoga instructor who in addition to running the Yoga class, wrote out a Yoga work out for me to follow at home. The management and the staff even gave us parting gifts!! Never that happened to us ever anywhere else in the world.
One blemish during the stay was incorrect bill when we checked out. The spa treatment was double charged. The Happy Hour drinks that were to be half price were first priced double and then discounted 50% to the regular full price. They blamed it on a new software that had been installed two days earlier. Apologies accepted.
Will stay here again next time we are in India.

Room Tip: Stay in a room with semi private pool and patio. Worth the extra money.
  • Stayed: February 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank newhall33047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for recommending The Oberoi Udaivilas to TripAdvisor members after your stay with us.

The tranquil ambience of Udaivilas and the magical views of Lake create a romantic setting for guest to relax and unwind. We are pleased to know that you thoroughly enjoyed your stay and had a memorable experience.

We are delighted to note that you thought of our hotel to be “the best resort”. We greatly appreciate knowing we could contribute positively to your hotel experience.

It has been my pleasure to convey your compliments to Akshay, Rajpal, Vedant, Adarsh, Anubhav, Karan, Harsh, Nikhil, Latika, Roma and the entire team. Positive recognition is a tremendous source of inspiration for them and I thank you for your kind comments.

May I offer to you my sincere apologies once again for the inconvenience caused to you at your departure.

We look forward to welcome you back on another holiday with Oberoi Hotels & Resorts.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

The coffee and the snacks provided at the bar was awesome. Hotel was situated at the bank of the pichola lake. We were not the resident guest but still they shows their most part of the hotel.
The staff was very peaceful and polite. One of the best five star hotel in udaipur.The view from the hotel was awesome.

Stayed: March 2018, traveled with family
Thank Pritish K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for taking the time to review us.

We are delighted to note that you thought of the hospitality to be “great”.

We are grateful for your kind words of appreciation for our ambience, services and hospitality.

Our bar team always endeavours hard to customize each dining experience of our guests and appreciation such as from you motivates them to deliver better each time.

Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you feels very special.

We all look forward to the pleasure of welcoming you back to Udaivilas.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Udaipur was the highlight of our trip thanks to the city sites and our stay at this excellent property. Beautiful hotel, fantastic rooms, excellent food, and perfect service. Sightseeing arranged by the concierge was wonderful. Can’t wait to go back!

Stayed: March 2018
Thank Dcpanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 3 weeks ago

Dear Guest,

It was a pleasure to have you stay at The Oberoi Udaivilas and I thank you for sharing such a wonderful review on TripAdvisor.

It is delightful to know that you thought of us being “beautiful”. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation for our architecture, rooms, food, services and hospitality.

It has been my pleasure to convey your compliments to concierge and the entire team. Positive recognition is a tremendous source of inspiration for them and I thank you for your kind comments.

The team thanks you for your gracious comments and we look forward to the pleasure of your continued visits.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Firstly I was not sure to book udaivillas oberoi but when i visited and stayed there with my family, i was in a bit of shok with happiness that they serve you above any other hospitality level for sure must visit place and I and my family had a wonderful stay there
Left the hotel with lots of memories which will stay in our hearts forever

Stayed: March 2018, traveled with family
Thank Kamlesh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for choosing The Oberoi Udaivilas and for taking the time to review us.

I am delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for kind words of appreciation for our hospitality.

It is our constant endeavor to deliver our best and appreciation such as yours increases our motivation to continually aspire to exceed the expectations of our guests.

The team and I look forward to welcoming you back.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We recently stayed 2 nights at Oberoi Udaivilas and it was absolutely stunning! The facilities and grounds were immaculate, room was gorgeous and we loved the direct pool access (available from some rooms). Staff were lovely - very knowledgeable and well presented (as you would expect). Although the property appears to be on the outskirts of Udaipur (reached generally by boat), we actually walked home one evening from the old town - an easy and interesting walk (if you don't mind dodging a few tuk-tuks and cows) which only took approx 30min.
As I am in the Travel Industry I was also fortunate to have inspected the Taj Lake Palace but overall we preferred the Oberoi for it's space and more contemporary feel (but still with a traditional Moghul/Moroccan vibe..).
Highly recommend, would love to return..

Room Tip: rooms are all similarly furnished but price depends on outlook. Even Garden are beautiful..
  • Stayed: March 2018, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank rosiengracie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 3 weeks ago

Dear Guest,

It was a pleasure to have you stay at The Oberoi Udaivilas and I thank you for sharing such a wonderful review on TripAdvisor.

The tranquil ambience of Udaivilas and the magical views of lake create a romantic setting for guest to relax and unwind. We are pleased to know that you thoroughly enjoyed your stay and had a memorable experience on your trip.

We are grateful for your kind words of appreciation for our ambiance, facilities and hospitality. It is our constant endeavour to deliver our best and appreciation such as yours increase our motivation to continually aspire to exceed the expectations that our guests have of us.

The team thanks you for your gracious comments and we look forward to welcoming you back to the Oberoi hotels & Resorts.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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