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All reviews cafe jade front office railway station excellent hospitality excellent stay excellent hotel rooftop pool duty manager value for money the heart of the city memorable stay five star hotel top floor great ambience special mention comfortable stay easy access
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Reviewed 14 February 2019

It is quite near to Railway Station. Front office staff were quite helpful except Duty
Manager(a lady) on duty on 12th February and 13th February (Day time). Lack of
amenities like restaurants. This Hotel has only one restaurant with limited seats.
The bed sheet provided was dirty which I have noticed in the next morning. Nothing
more to add.
P.C.KURIAN

Date of stay: February 2019
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Kurian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Hycinth, Manager at Hycinth By Sparsa, responded to this reviewResponded 5 weeks ago

Dear Mr. Kurian,

Greetings from Hycinth By Sparsa, Trivandrum !!!

Thank you for taking a moment to review us on Trip advisor. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thank you very much for appreciating our services. We are proud that our staff has been attentive to guest needs and has taken good care of you, We will definitely share your kind words of appreciation to them. On your next visit kindly check our hotel website to get the Best Guaranteed Rates and special offers. Do follow us on Facebook to keep yourself abreast of all the latest developments and promotions at Hycinth, Trivandrum and we look forward to welcoming you soon again.

Warm Regards,
Sandeep Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 February 2019 via mobile

Often stay in this hotel for business trips. Is quite decent in terms of rooms and food. Good fitness centre with supercool trainer Robert Leon. Guides and motivates you to workout. Recommended for stay in trivandrum.

Date of stay: January 2019
Trip type: Traveled on business
Thank HRIDAYDUTTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 February 2019 via mobile

We stayed for a few nights as a family and found that Alex in the restaraunt was most helpful and a great waiter. Also had a very helpful man on reception. Clean and nice hotel in general also! We enjoyed our stay.

Date of stay: February 2019
Trip type: Traveled with family
2  Thank ShivSaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 February 2019

I am leading a group of 17. It is now 22.30 and we need to leave the hotel at 06.00 for a flight. However, the noise from a bar downstairs with a disco is intolerable and I am on the 2nd floor. Reception has said they will turn the music down but this has not happened. This hotel should determine whether it will look after its customers, or not.

Room tip: don't have a room on 1st, 2nd or 3rd floors.
Date of stay: February 2019
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank chrislewiscll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Hycinth, Manager at Hycinth By Sparsa, responded to this reviewResponded 11 February 2019

Dear Guest,

We Are truly disappointed to read about your experience with us. At the outset, please accept our sincere apologies for not fulfilling your expectations during your recent stay at Hycinth By Sparsa. We value the patronage of each guest, but under the circumstances, we appear to have fallen in our standards of service. It is quite apparent that we were unable to satisfy your basic expectations. We hope we have not lost too much credibility and you will forgive us. We once again assure you that on your next visit to Hycinth, you will notice a marked change and improvement. All the issues highlighted have been strictly taken up with the team for improvement. We look forward to welcoming you back soon for a truly personalized stay with us.

Warm Regards,
Sandeep Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 February 2019 via mobile

Superb. Excellent property with good customer service.

Excellent break fast with wide choice and taste.

Spacious washroom.

Swimming pool with easy access.

Prompt location with ease of access to railway station, pareeksha bhavan and main locations in Trivandrum.

Date of stay: February 2019
Trip type: Traveled as a couple
Thank subashnairmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Hycinth, Manager at Hycinth By Sparsa, responded to this reviewResponded 11 February 2019

Dear Mr. Subhash,

Greetings from Hycinth By Sparsa, Trivandrum !!!

Thank you for taking a moment to review us on Trip advisor. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thank you very much for appreciating our services. We are proud that our staff has been attentive to guest needs and has taken good care of you, We will definitely share your kind words of appreciation to them. On your next visit kindly check our hotel website to get the Best Guaranteed Rates and special offers. Do follow us on Facebook to keep yourself abreast of all the latest developments and promotions at Hycinth, Trivandrum and we look forward to welcoming you soon again.

Warm Regards,
Sandeep Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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