The restaurant staff is terrible. Prawns ularthu was inedible and given back, still charged with no response. The starters were good especially the honey chicken. Mains were okay. Room for massive improvement especially restaurant service
Check in was easy though I confirmed the stay a day prior.
Reception personnel on duty at night of checkin was good and cordial. Next duty man was harsh and rude to guests . Complimentary breakfast was good in quality though with meagre options. Check out was bit in haste though I had requested a late check out on payment time itself as i was a single lady with luggage and had to leave before schedule
We were impressed with the hygiene and hospitality of the hotel. We came here today to have just breakfast. Highly recommended, tasty food, and everything was delicious. I would love to stay here sometime soon. The price is also reasonable. Good choice, I must say !!!
We stayed at Hotel Aida twice, in December of 2022. The hotel is great with excellent staff , very nice, clean and spacious rooms and two great restaurants. The buffet breakfast was awesome, as well. The staff at Aida was very friendly and knowledgeable, and always ready to assist. The hotel is situated in a prime and center location, in the town of Kottayam. This makes it very convenient to go out and about, in Kottayam. All in all , a top class experience indeed! We will definitely be back, to stay at Hotel Aida!
From March 2022 I have been staying in Aida for three or four days at a stretch. Latest stay was from 27th June until 2nd July 2022. I found Aida to be a be a clean and well maintained hotel. The staff are very guest friendly and do their best to make ones stay safe and comfortable. The free breakfast they provide residents is excellent.
Special mention must be made of Rijo who made sure I always got 304 and also arranged early check in and late check out during every visit. Aida is not new but constant upgrades has allowed it to outshine the modern newbies in Kottayam.
Aida is a great place to stay for those visiting Kottayam on business or leisure.
Thank you Aida Reception, Housekeeping and Room Service for making my stay always a pleasant experience.
Ranjit Abraham, Chennai
