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Reviewed 3 weeks ago

Lovely view of the back waters, new/chic rooms with sufficient space, excellent breakfast spread and ever-helping staff ... good swimming and pool bar (not used / open due to Covid) ... excellent place for both family vacation & business

Date of stay: January 2021
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    • Location
    • Sleep Quality
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Review collected in partnership with Hyatt Hotels
Thank JoyBoyIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakharkar Shrikant, General Manager at Grand Hyatt Kochi Bolgatty, responded to this reviewResponded 3 weeks ago

Dear Reviewer,

We are so happy to know that you have had a pleasant and memorable stay with us and thank you for taking the time out to share share your review with us.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

We look forward to welcoming you again.

Warm regards
Shrikant Wakharkar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We had hosted my sister's wedding at Liwa halls in Grand Hyatt. From the onset the team led by Ms. Amrutha have been very proactive in providing us with options and inputs to all our requirements.

For the wedding day, the menu set by Chef Prasad was out of this world. The food and dessert selection were very good.

We would recommend having your major events at Grand Hyatt for the service and food alone. The views you get from the property are also breathtaking.

Date of stay: January 2021
    • Value
    • Rooms
    • Service
Thank JazZee15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakharkar Shrikant, General Manager at Grand Hyatt Kochi Bolgatty, responded to this reviewResponded 3 weeks ago

Dear Jazzee,

Thank you for choosing to celebrate your sister's big day with us.

We strive each day to ensure that our guests leave with memorable experiences hence it gives me immense pleasure to learn that you have thoroughly enjoyed our hospitality. I will definitely share your positive comments with my team.

We look forward to hosting you again.

Warm regards
Shrikant Wakharkar



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Great buffet!! Great service by the staff!!
Also, compliments to the magician. The food is great. Worth the money. Definitely recommend all our friends.
Scenic view throughout thr property.
Thanks Hyatt

Date of stay: February 2021
Trip type: Traveled with friends
Thank Always_pappi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakharkar Shrikant, General Manager at Grand Hyatt Kochi Bolgatty, responded to this reviewResponded 3 weeks ago

Dear Reviewer,

Thank you for your positive review.

Your kind words are much appreciated. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

We look forward to welcoming you again.

Warm regards
Shrikant Wakharkar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Our first time to kochi and had a good experience at this Grand Hyatt which has all amenities, It was a beautiful experience staying at Hyatt. Facilities are excellent. Garden is beautiful. The staff is very polite and obedient, and very prompt service of everything.
I would say that i have got more than what I had expected from the resort. i went there along with my family. It's a beautiful place and very well kept.

Thank-you Guys for the extended Hospitality, Hope to visit you again in near future.

Room tip: One of the best place to stay with ocean water !!
Date of stay: January 2021
    • Value
    • Location
    • Service
Thank Shah2189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakharkar Shrikant, General Manager at Grand Hyatt Kochi Bolgatty, responded to this reviewResponded 3 weeks ago

Dear Shah,

Thank you for taking the time to review us.

I am so happy to know that you have had an enjoyable and pleasant experience staying with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

We look forward to welcoming you again.

Warm regards
Shrikant Wakharkar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

As its name mentioned, it was a grand experience staying at Grand Hyatt. Enjoyed the stay, Very clean rooms. The view from the room was mind blowing as we got an upgradation while checkin to a backwater facing room. Very friendly staff. The breakfast menu was delicious. Overall had a great experience staying in Hyatt. Two things we liked most in this trip is the entire property and the food at Malabar Cafe. Loved it..

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jibinbabu8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakharkar Shrikant, General Manager at Grand Hyatt Kochi Bolgatty, responded to this reviewResponded 3 weeks ago

Dear Jibin,

Thank you for taking the time out to review us.

We are happy to know that you enjoyed your stay with us. Such positive feedback from our esteemed guests propels us further in our quest for excellence.

We look forward to welcoming you again.


Warm regards
Shrikant Wakharkar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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