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Reviewed September 9, 2016

This is a top-notch hotel, complete with rooftop bar, pool, and several very good restaurants. I would especially recommend the restaurant featuring northern Indian cuisine. The VIP service is excellent and personalized. The breakfast spread was splendid, with views overlooking the city.

Date of stay: May 2016
Trip type: Traveled on business
Thank Cavista
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raghu M, General Manager at The Ritz-Carlton, Bangalore, responded to this reviewResponded September 9, 2016

Dear Cavista

Thank-you for your time in writing this positive review for us. It also adds immense value to the online travelling fraternity to learn of your stay experience.
It is very heartening to know that you enjoyed our facilities, especially the dining options. Bang, our rooftop bar is best enjoyed for its great views of the city and the signature cocktails, whilst Riwaz, our Indian restaurant serves authentic delicacies served with utmost care…which is the tradition of Indian hospitality. Did you know that the name Riwaz means tradition or custom?
We look forward to welcoming you back on your next visit to Bangalore.

Warm Regards
Raghu Menon,
General Manager

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Reviewed September 7, 2016 via mobile

1.Very warm welcome, personalized treatment and warmth shown during a very smooth check-in.
2. Requested early check in, which was promptly provided.
3. Requested for a pool facing room ( which is very low in inventory ), that too was provided promptly.
4. All the staff were very polite and interested in serving. Felt really welcome !
5. Special mention of Mr. Manish of housekeeping, who was very prompt and accurate in getting our room done up ( at times 3 times a day )....a big thanks to him...wish you all the very best in your young career Manish. You will go places.
6. Breakfast buffet was very good with a wide spread. However, it was repeated all over again the next day and then the next day again....didn't feel like yo going for the breakfast to see the same spread on the fourth morning...not a complain but a feedback yes..... Some change every day would really be good for guests who stay more than one day.
7. Good location.
8. Small swimming pool, but good enough to spend some time in the nice pool area. Me and my daughter had a really good time there.
9. Nice gym and helpful trainers. Good, premium gym equipments. Enjoyed working out in the mornings.
10. Definitely a hotel to come back to...probably one of the best hotels in Bengaluru as on date.

Date of stay: September 2016
Trip type: Traveled with family
2  Thank PranjalB77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raghu M, General Manager at The Ritz-Carlton, Bangalore, responded to this reviewResponded September 9, 2016

Dear Pranjal B

Thank-you for your time in writing us this very precisely numbered review.
Delighted to learn that you enjoyed your stay with us. Manish joins me in thanking you for noticing the small gestures that went to convey his sincere care towards your comfortable stay. As they say, it’s the little big things that make all the difference.
We have noted the points made by you regarding breakfast and our Executive Chef is working on introducing some new items on a rotation.
It was great that you could enjoy a dip in the pool and the fitness centre, which is of course as you mentioned…best enjoyed in the mornings.
We look forward to welcoming you back when your travels bring you back to Bangalore.

Warm Regards
Raghu Menon,
General Manager

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Reviewed September 6, 2016 via mobile

This visit made us rejuvenated with luxury and excellent hospitality. Warmed welcome by front office staff was very pleasant. Check in process was with special care after entering inside the room. I must say that the staff in club lounge is very approachable, attentive and courteous.

I would like to highlight that Ms Chrisma has gone out of the way and suggested impressive ideas for this occasion. She has taken all efforts to have astonishing ideas implemented that gifted us to carry sweet romantic memories. None of my requests were left unattended...such as taking snaps, late check out, etc... Room and bathroom were so luxurious and spacious!!!

Worth spending spouse birthday in this hotel with unforgettable memories!!!

Just love everything that this hotel has to offer in terms of hospitality...keep up good work!

Date of stay: September 2016
Trip type: Traveled with family
Thank Prabhakar K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raghu M, General Manager at The Ritz-Carlton, Bangalore, responded to this reviewResponded September 9, 2016

Dear Prabhakar K

Thank-you for your time in writing this positive review for us.
We are delighted to know that we were able to not just suggest but also help in executing ways to make your wife’s birthday a special one. Chrisma is never short of coming up with innovative ideas, and we are very pleased to have her in the team as it always leaves our guests with enduring memories to carry back.
We look forward to welcoming you soon again

Warm Regards
Raghu Menon,
General Manager

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Reviewed September 5, 2016

My wife's budday was on last friday and I wanted to give her a good surprise . After checking out lots of places , I thought to celebrate it in Ritz Carlton and that turned out to be very good . Koyel and Pallavi from the guest relations team took up the entire responsibility to getting our pictures , setting up the special budday room with cake , flowers balloons and everything , that to inside a scintillating wine cellar room

The moment we came out of the lift my wife was greeted with a bouquet of flowers and escorted to the room . We were very happy to see everything so neat and well arranged. As i wanted my wife was very happy with it .], and what followed was an awesome evening .

Thanks to Koyel and Vivek for assisting us all the time . Looking forward to visit the place again . Thanks folks , keep rocking !!

Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank sk123452016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raghu M, General Manager at The Ritz-Carlton, Bangalore, responded to this reviewResponded September 5, 2016

Dear sk123452016

Thank-you for choosing your special day with us. We are delighted that a little extra care from the ladies and gentlemen made for such endearing birthday celebrations.
We chose the wine enoteca for this private occasion because of its rare atmosphere.
Thank-you again for your heartwarming review and we do look forward to your next visit.

Warm Regards
Raghu Menon,
General Manager

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Reviewed September 2, 2016

We had an official meeting here a couple of days ago and it rocked totally. The interiors were just mind blowing and their service was extremely good. I can rate the food a 8.5/10. Overall our team had a great experience and we will definitely return here for more of such meetings.

Date of stay: September 2016
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank rachelt3208
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raghu M, General Manager at The Ritz-Carlton, Bangalore, responded to this reviewResponded September 5, 2016

Dear rachel t

Thank-you for taking the time in writing this review.
We are pleased to know that you enjoyed the event execution and that all your guests had a great time here.
We look forward to having you back for more event experiences with the team.

Warm Regards
Raghu Menon,
General Manager

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