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Reviews (619)
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All reviewsbusiness hotelhotel is centrally locatedsofa cum bedroom servicethe check in processcomfortable staythe hotel staffearly checkpool facing roombreakfast spreadenjoyed my stayexcellent hospitalityrooms are nicehouse keepingcourteous staffspecial thanksnice property
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A TripAdvisor Member
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Reviewed 12 March 2018 via mobile

The hotel employs unexperienced staff and hence the hospitality is rubbish. Staff cannot manage a simple smile. Too expensive with no value for money. Breakfast is horrible. It's just the name that Hyatt is cashing in for .
Too far from the beach and no courtesy shuttle for staff to the beach. Quality of food is rubbish and the overall rating for a 5 star hotel is over rated. I would give it less than 3. Worst experience ever.

Stayed: March 2018, traveled as a couple
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMalliya, General Manager at Hyatt Place Goa Candolim, responded to this reviewResponded 13 March 2018

Dear Guest

Thank you for sharing and highlighting your concerns leading to a dissatisfying stay. I would like to apologise on behalf of the HP team for letting you down.

Feedback is a gift and i wish to assure you that your feedback has been received in all seriousness and my team and i will work on rectifying the same. It is really disappointing to hear that we failed in our promise which is not typical of us. I am investigating your stay experience and assure you taht corrective actions will be taken to ensure errors of such nature do not reoccur.

If ever you choose to avail our services in future i wish to assure you that if given a chance we will ensure you have a memorable stay.

Looking forward to welcoming you back.

Kind Regards

Rajesh Malliya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 12 March 2018

I was there for 3 nights with my family and 8 months old baby, they allowed us for early check- in without any extra charges. The staff is very friendly and helpful, rooms were neat and clean as shown in the images, food is very food with good no. of options for breakfast and not to forget to mention that they used to offer complimentary milk for our baby twice a day

  • Stayed: March 2018, traveled with family
    • Value
    • Rooms
    • Service
Thank Chaitsi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMalliya, General Manager at Hyatt Place Goa Candolim, responded to this reviewResponded 13 March 2018

Dear Guest

Thank you for sharing your wonderful experience during your recent stay with us and it was a pleasure having you and your family stay with us.

Our endevaour is to create a memorable experience and from yoru feedback it is evident that my team was successful in create one which you will cherish for time to come.

Your appreciation of the services, clean rooms and food is a motivating factor for my entire team and this will only help us strive for excellence.

We look forward to creating many more memorable experience when ever you choose to avail our services in future.

Kind Regards

Rajesh Malliya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 March 2018 via mobile

Hyatt Place candolim is located in North Goa at walking distance from Calangute beach, airport pre-paid cab costs INR 1,300/- while return INR 1,500/-.
Hotel at present has business feel but has nice gym and swimming pool with separate Jaccuzi and kids pool. Buffet breakfast is nice as per standards of any 5 star. Hotel rooms are nice and spacious. Free parking available at basement allows rented cars to be parked as well. Fort Aguada is 6 km on left while Baga beach is 3-4 km on right. One can easily move around to all north Goa beaches. Petrol pump is within 4. Market is just outside for good food and beach wear shopping.

Stayed: February 2018, traveled with family
1  Thank sumita95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMalliya, General Manager at Hyatt Place Goa Candolim, responded to this reviewResponded 5 March 2018

Dear Guest

Thank you for sharing your wonderful experience with us and it was a pleasure to have you and your family stay with us.

Happy to hear that you found the location, facilities and services offered by the hotel exceeded your expectations especially the breakfast spread, spacious rooms, the gym and the pool. Our location sets the right mood for a great vacation and this combined with our excellent services makes a big difference to the entire guest experience. Our differentiatior makes us the most preferred hotel in North Goa and we are thankful to guests like you who validate this through your reviews.

Looking forward to many more memorable experiences whenever you choose to avail our service the next time you are in Goa.

Kind Regards

Rajesh Malliya

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Reviewed 4 March 2018

Our first real weekend holiday of 2018 was spent in Candolim, Goa and we stayed in Hyatt Place. It is very centrally located hotel with quality amenities that you would come to expect from a typical Hyatt.
The beach is a 10 minute walk from the hotel and we spent our evenings at the beach chatting over beers and drinks. Feb is a good time to go as, relatively, there are fewer folks in Goa.
Candolim allows you to choose from it's wide variety of food options, starting from vegetarian (including chat places which are walking from Hyatt) to north indian to the traditional goan food.
Calungute and the famous Tito's at Baga are not too far away and in the other direction you have the Aguada fort.
if you want to pick up something to take back home or to keep in the fridge in your room, Newton's supermarket is also walking from Hyatt.

  • Stayed: February 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Rajesh365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMalliya, General Manager at Hyatt Place Goa Candolim, responded to this reviewResponded 5 March 2018

Dear Guest

Happy to hear that Hyatt Place Goa made the difference between a good stay and a Great One during your recent visit to Goa and we thank you for sharing the same with us through the trip advisor forum.

Your elaborate review is a good guide for those planning to visit Goa as the points highlighted in your review is something one needs to hear to give the confidence when planning a trip and we are happy that you choose Hyatt Place Goa to experience this.

We look forward to yoru future visits to create many more memorable experiences.

Kind Regards

Rajesh Malliya

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Reviewed 3 March 2018 via mobile

Clean rooms friendly staff nice pool area food is outstanding would highly recommend Great location loads of shops in walking distance Jim 24 hour access car park parking bike parking bookshop next door things you can borrow from the hotel

Stayed: March 2018
Thank Howard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RMalliya, General Manager at Hyatt Place Goa Candolim, responded to this reviewResponded 5 March 2018

Dear Guest

Happy that Hyatt Place Goa was associated in making your yoru recent vacation and holiday a memorable one. It was a pleasure having you and your family stay with us.

Thank you fro appreciating our housekeeping and culinary services as you found teh rooms and the upkeep of the property as per your expectations and the food exceeding your expectations.

This feedback has been shared with the team and this will only help us in striving for excellence in our journey forward.

Looking forward to welcoming you back for many more memorable experiences.

Kind Regards

Rajesh Malliya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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