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Reviewed 2 March 2021

Stayed for 4 dys in this hotel.booked directly through the hotel charged 6700 perday including tax which is very high for the services they provided.i checked price on agoda which was less when compared .pool was gud but water fall in the pool is not working and pool bar is there but it not operational.pool side service is very slow it took me lot of time to findout the service boy near pool ,the security person near pool helped me..rooms are of old fashion small and bathroom is very small..mini bar is empty in the refrigerator called once to reception but no response .breakfast is ok..overall ok but poor maintenance of pool and should improve the maintenance..overpriced for the service they are providing.

Date of stay: February 2021
Trip type: Traveled with family
Thank vijai b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somnath Bose, General Manager at Acron Candolim Regina, responded to this reviewResponded 7 March 2021

Dear Guest,

We thank you for sparing time to review us. Our endeavor is to provide memorable experiences to our guests here at Acron Candolim Regina. We are a Portuguese-inspired Goan boutique hotel with wooden décor and modern comfort. We have a standardized protocol for maintaining good levels of maintenance of the hotel and have been commended regularly on this as well as several other forums; however, your feedback is taken positively and we will evaluate with the concerned team as to how we can be more effective. We make it a point to take feedback regularly from our guests during their stay. Ongoing through our records, during the days of your stay we have not received any feedback from you on any of the concerns raised, which would undoubtedly have had very quick fixes, as applicable.

We take pride in providing unmatched levels of services in our segment catering to the discerning business and leisure travelers from all around the globe. We appreciate your candid feedback and thank you once again for sparing time to review us. Allow us another opportunity to welcome you back soon!

Regards,
Somnath Bose
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 February 2021 via mobile

Its a very nice property with well behaved staffing and nice ambience also the property loaction is very good they provide good spa service also buffet breakfast i loved the most. Property was neat and clean good parking space but a bit small for this big property

Date of stay: February 2021
Trip type: Traveled with friends
1  Thank Jatz370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somnath Bose, General Manager at Acron Candolim Regina, responded to this reviewResponded 7 March 2021

Dear Guest,

Thank you for patronizing Acron Candolim Regina, Goa and taking time to share your experience on this platform. All of us are delighted that we could ensure a comfortable stay during your visit.

We are Portugal inspired Goan Boutique Resort that aims to deliver a distinct guest experience with local culture touch and your feedback has proved it positive. Thank you once again for your stay and for your feedback.

We are definitely looking forward to welcoming you back!

Regards,
Somnath Bose
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 February 2021 via mobile

We were three couples travelling from rajasthan sri ganganagar, it was a good and pleasant stay, staff was very polite and co operative very good ambience, hospitality was at its best. Goo buffet breakfast. Hotel was very neat and clean, we even enjoyed the good and professional spa. Location is also good

Date of stay: February 2021
Trip type: Traveled with friends
1  Thank hotelb447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somnath Bose, General Manager at Acron Candolim Regina, responded to this reviewResponded 7 March 2021

Dear Valued Guest,

Thank you for the encouraging review about your stay with us at Acron Candolim Regina.

At Acron Candolim Regina our core value has always been to provide warm and authentic goan hospitality, coupled with impeccable service and facilities. Thank you for appreciating the services of the team.

We look forward to your next visit.

Best regards,
Somnath Bose
General Manage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 24 February 2021 via mobile

Overall great Hotel in North Goa....Only little area of improvement is in Bar and Food choice...as No Beer option in Bar and Limited choice of North Indian Food and Coffe choice are limited.

I found only one option of Beer so I decide to take from outside and Breakfast service is not good as restaurant sitting space is very less and service outside restaurant is not good.

Date of stay: February 2021
Trip type: Traveled with family
Thank Vipin5243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somnath Bose, General Manager at Acron Candolim Regina, responded to this reviewResponded 7 March 2021

Dear Valued Guest,

Thank you for writing back.

We are glad you enjoyed your stay with us at Acron Candolim Regina, right in the heart of happening Candolim while insulated from the din of the crowd. We were happy to be of service.

We regret the inconvenience you faced but would have loved the opportunity to make things right if you had brought them to our attention while you were still resident with us. Thank you for being a patient guest.

We hope to welcome you back soon.

Regards,
Somnath Bose
General Manager
Acron Candolim Regina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 24 February 2021

Best Services By All Staff and front office Alisha and Shivani ,Best view from room , Breakfast is excellent, Rooms are Big very comfortable excellent service by Ex.Manger Anjan Thanks for the super stay will be back

Date of stay: February 2021
Trip type: Traveled as a couple
Thank H_024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somnath Bose, General Manager at Acron Candolim Regina, responded to this reviewResponded 6 March 2021

Dear Guest,

We can not be happier than ever after reading your comments. Thank you for choosing to stay with us and making us your preferred place to stay in the city.

It is really exciting to learn that Acron Candolim Regina is your home away from home and we appreciate your long term business with us. We take pride in providing unmatched levels of services in our segment catering to the discerning business and leisure travelers from all around the globe.

We appreciate your wonderful feedback and thank you once again for sparing time to review us. Do visit us again soon!

Regards,
Somnath Bose
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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