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Traveler rating
2,738
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31 - 36 of 3,754 reviews
Reviewed 4 weeks ago via mobile

Great hotel! nice, well-kept rooms, beautiful gardens, wonderful beach belonging to the hotel. There is a place to play, there is a place to rest and gather your thoughts. delicious, varied food. The staff is helpful and kind, and the hotel manager is a person interested in the well-being of the guests. beautiful, colorful fish right next to the hotel. I heartily recommend

Date of stay: September 2020
Trip type: Traveled with friends
Thank 486kasian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Management, General Manager at Serenity Makadi Beach, responded to this reviewResponded 3 weeks ago

Dear Valued Guests,

First of all, we would like to seize the opportunity and thank you for such a warm detailed review about your vacation in Serenity Beach and your kind words of joy, which are of high importance for us at all times.
We do always value all our esteemed guests and our hotel team is doing everything possible to guarantee them a most delightful and unforgettable stay.
We are impatiently looking forward to host you again, please consider Serenity Hotels your home away from home.

With best regards,
Guest Relations Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 January 2021

A big thank you to Aladin and all of his staff for making us feel so special during our 2 week stay at Serenity hotel. From the moment we arrived we were greeted with a smile and a drink of something blue...

Staying at Serenity was a wonderful experience, lots of activities, beautiful and well maintained gardens with great pools that we always super clean and inviting. The hotel beach with golden sands and crystal clear water was also kept immaculately clean.

The food was excellent with a huge selection of different dishes to try each day. We were always looking forward to dinner time. The grill serving amazing bread and kebabs, fresh fish, burgers and different meats.

Every evening we were entertained by singers and musicians, they also organized a beautiful gala for the new years eve and Christmas party.

Returning to serenity would be like revisiting friends because above all the staff's friendliness is the hotel's biggest asset.

Richard and Ewa

Date of stay: December 2020
    • Value
    • Location
    • Service
Thank richardwA5295LD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Management, General Manager at Serenity Makadi Beach, responded to this reviewResponded 3 weeks ago

Dear Valued Guests,

First of all, we would like to seize the opportunity and thank you for such a warm detailed review about your vacation in Serenity Beach and your kind words of joy, which are of high importance for us at all times.
We do always value all our esteemed guests and our hotel team is doing everything possible to guarantee them a most delightful and unforgettable stay.
We are impatiently looking forward to host you again, please consider Serenity Hotels your home away from home.

With best regards,
Guest Relations Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 January 2021 via mobile

An excellent place for relaxing, enjoying the sun, and the beautiful water of the Red Sea.
Amazing service and the staff is very friendly.
Will definitely visit again.
Lots of thanks to Mr. Aladdin, the hotel manager for his warm welcome and great care.

Date of stay: January 2021
Trip type: Traveled with friends
Thank Sarah-Adly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Management, General Manager at Serenity Makadi Beach, responded to this reviewResponded 3 weeks ago

Dear Valued Guests,

First of all, we would like to seize the opportunity and thank you for such a warm detailed review about your vacation in Serenity Beach and your kind words of joy, which are of high importance for us at all times.
We do always value all our esteemed guests and our hotel team is doing everything possible to guarantee them a most delightful and unforgettable stay.
We are impatiently looking forward to host you again, please consider Serenity Hotels your home away from home.

With best regards,
Guest Relations Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 January 2021 via mobile

Just came back from Serenity Makadi Beach. Had a perfect time. Real paradise!! Couldn't fault the food, the hospitality, cleanliness and atmosphere. What made this hotel brilliant is the staff everyone so helpful, friendly, smiling, professional and will to do whatever it takes to make us happy, we have been served from the heart. Big thanks to the well known manager Mr. Aladin the most hands on manager we come a cross. Sure we will recommend this hotel and we can not wait to go again.

Date of stay: January 2021
Trip type: Traveled with friends
Thank Mohamed1718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Management, General Manager at Serenity Makadi Beach, responded to this reviewResponded 3 weeks ago

Dear Valued Guests,

First of all, we would like to seize the opportunity and thank you for such a warm detailed review about your vacation in Serenity Beach and your kind words of joy, which are of high importance for us at all times.
We do always value all our esteemed guests and our hotel team is doing everything possible to guarantee them a most delightful and unforgettable stay.
We are impatiently looking forward to host you again, please consider Serenity Hotels your home away from home.

With best regards,
Guest Relations Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 January 2021

We spent a week at the this resort and it is right up there with the best of the Red Sea hotels which we have visited over the past four years. The resort is very well thought out and we especially liked the landscape and lavish gardens.

The hotel has a number of restaurants, not all of which were open due to COVID-19, but we can testify to the quality of the buffet restaurant including the Egyptian food. Also there is snacks at the beach.

The staff were friendly, courteous and efficient and the management took an interest in our impressions and it shows as the GM Mr. Aladin was always around seeking for feedbacks and chatting with all costumes. We had a problem with the toilet in our first room and it was resolved quickly and completely to our satisfaction even I received a phone call from the reception to make sure that our problem was been solved- a mark of good management.

The rooms are spacious, well laid out and well serviced. The laundry service (also in the package) was excellent and all my shirts were returned with cardboard stiffeners and in cellophane bags.

We had an excellent stay at Serenity Makadi Beach and we will definitely return.

Date of stay: January 2021
Trip type: Traveled with friends
Thank Rahma E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Management, General Manager at Serenity Makadi Beach, responded to this reviewResponded 3 weeks ago

Dear Valued Guests,

First of all, we would like to seize the opportunity and thank you for such a warm detailed review about your vacation in Serenity Beach and your kind words of joy, which are of high importance for us at all times.
We do always value all our esteemed guests and our hotel team is doing everything possible to guarantee them a most delightful and unforgettable stay.
We are impatiently looking forward to host you again, please consider Serenity Hotels your home away from home.

With best regards,
Guest Relations Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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