My family and I really enjoyed our stay in the hotel. We loved everything about it. From the food to the service to the hospitality. The staff at the restaurants were very friendly. The receptionists were also very professional and welcoming. Especially Mr Kirollos, mr Saad and mr mahmoud. It's definitely not going to be the last time we visit. Thank you Steigenberger AldauMore
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An very nice hotel... everything is wonderful... the personal..the food.. they have everything you need .. you must only ask!!! Nothing to rimprove!! Take it !!!
A special person meet there... Karim.. he made our evenings more beautiful!!! Thank you Karim!!!
Dear B2570WTcristinad,
Thank you for taking the time to share your experience on Tripadvisor.
The entire team is pleased that you had such a fantastic holiday with us!
Your praise is indeed our greatest motivation and we are pleased to read that our team has done everything to make your stay as successful as it should be.
We also thank you for the special mention of Mr Karim. The colleague was very happy about your praise.
Our entire team is already missing you and waiting for to welcome you again and to say "Welcome home".
With kind regards,
Alessa Hue
Guest Relations Manager
the Duplex was so wide and clean with an amazing view , staff at Lobby was professional and i believe it is one of the most professional staff i have ever meet during last 4 years, in addition to food and entertainment.
Dear Mhafezbm,
Thank you very much for your nice reply after your stay at our Steigenberger ALDAU Beach Hotel.
We are pleased to hear that we could exceed your expectations and that you liked our hotel.
We wish to see you soon again!
With best regards,
Judith Alwes
Assistant Guest Relations Manager
Hotel is great. Everything is perfect
All the employees are very polite helpful cooperative and smiling
Food and beverages are very delicious and everything you need is there
Aqua park is amazing
Rooms are spacious and sparkling clean
Sea is always clean and many many activities everywhere
Special thanks to MR. SAAD receptionist and make every effort to make you feel comfortable and happy
Also JUDITH guest relation employee
really very kind and friendly
Everyone in this hotel really do his best to make This Hotel GREAT HOTEL
Again thanks everyone, you really deserve more than I said
Dear Mezz17,
Thank you for taking the time to share your experience on Tripadvisor.
The entire team is pleased that you had such a fantastic holiday with us!
Your praise is indeed our greatest motivation and we are pleased to read that our team has done everything to make your stay as successful as it should be.
We also thank you for the special mention of Mr. Saad and Mrs. Judith. The colleagues were very happy about your praise.
Our entire team is already missing you and waiting for to welcome you again and to say "Welcome home".
With kind regards,
Alessa Hue
Guest Relations Manager
Everything was perfect; the room was wide and clean with an amazing view. The hotel itself was exquisite with green spaces and the beach was chilling. The food was served almost all the time good variety and excellent quality.
The staff were always friendly and helpful
Dear Nadak,
May we thank you for taking the time to post these comments on Tripadvisor. An exceptional holiday experience for all of our guests is what we expect from our hotel and all feedback is vital to our constant efforts to improve our service.
We are pleased to hear that we could exceed your expectations and that you liked our hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that!
The Steigenberger ALDAU Beach Hotel team is looking forward to welcoming you again and hopes to meet your expectation once again.
Sunny regards,
Alessa Hue
Guest Relations Manager
Alessa Hue
Guest Relations Manager
A quiet ambience and life music in the evening. The staff is very nice and you feel welcome. Special thanks for Hamdy that mixed us wonderful cocktails. I would recommend anyone to stay at the Steigenberger Hotel. We were very happy.
Dear julialP573CX,
Thank you for taking the time to share your experience on TripAdvisor.
The entire team is pleased that you had such a fantastic holiday with us!
Your praise is indeed our greatest motivation and we are pleased to read that our team has done everything to make your stay as successful as it should be.
We wish to see you soon again!
With best regards,
Judith Alwes
Assistant Guest Relations Manager
