Hotel is situated in a gigantic building, conveniently located within easy driving distance from the airport.
Could be one of the greatest family vacation destinations in China because of the Water Park (unfortunately not managed by InterContinental) which is right on site.
Hotel awards its in house guests with access to the Water Park which is great, however, guest experience with Water Park could be totally different for the park is a local establishment.
We had issues with Water Park during our stay but management of InterContinental went extra miles to address the issue which again, should have been handled by the Water Park.
Both Resident Manager Mr. Tan and duty manager Cherry exhibited professionalism as well as compassion in handling our issue. We were given options and amenities in time of need.
All in all, world class service which will never be provided by local establishments in this region, I recommend this property with high value to all international travelers. More