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All reviews the executive lounge nice hotel we loved our stay italian restaurant burger king large swimming pool open hours main road above standard pizza hut food options favorite hotel table tennis very comfortable stay exceeded my expectations by western standards room upgrade
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Reviewed 8 July 2018 via mobile

We absolutely loved everything about this hotel! Everything is so new and clean. The restaurants were all great. Most of their staff spoke some English which was very helpful to us. The breakfast buffet was great with lots of Western options in addition to Chinese food. It’s in east walking distance to tons of restaurants and shopping. By far, our favorite hotel that we stayed at in China.

Date of stay: July 2018
Trip type: Traveled with family
Thank andreabrosto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
胜楠 孙, Director of marcom at Hilton Zhengzhou, responded to this reviewResponded 17 July 2018

Just wanted to thank you for your recent stay here at Hilton Zhengzhou! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

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Reviewed 5 July 2018

First time I stayed in this Hotel in the end of 2016 during my business trip to Zhengzhou and Shanghai.
Very clean room with comfortable bed. Very wide choice of different food during the breakfast time.

Date of stay: March 2018
Thank SERGUEY1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
胜楠 孙, Public Relations Manager at Hilton Zhengzhou, responded to this reviewResponded 6 July 2018

Just wanted to thank you for your recent stay here at Hilton Zhengzhou! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Safe travels.

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Reviewed 28 June 2018

It's a fairly new property and so everything is still quite fresh and pristine. Service and quality of accommodation is what you would expect of an international five-star in China (i.e. excellent). Rooms and bathrooms are spacious with separate tub and shower.

Facilities - I used their gym and indoor pool. The gym is big and modern, with an adjacent room for ping pong. Gym is open 24 hours. The indoor pool is conducive for doing laps and the space is surprisingly bright and airy. That said, it's not heated so it can be a tad cold.

Location - the hotel is in technically in the CBD but Zhengzhou is spread out so it's not really 'central'. That said, there's a local mall (mid-range) across the street and a ton of food options.

Club lounge / restaurants - the executive lounge was great and somewhat underutilized. Great place to do a bit of quiet reading with some tea. Food options during evening cocktails is quite generous as well. The main breakfast buffet is excellent as well. Lots of choices for both western and chinese. You won't go hungry.

Room tip: Spring for a club access room
Date of stay: June 2018
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
Thank ILikeApplePies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
胜楠 孙, Director of Marcom at Hilton Zhengzhou, responded to this reviewResponded 29 June 2018

Dear guest, Thanks for your kind comments. I am pleased to hear you enjoyed your stay and are satisfied with our location, facitilites, etc. We will continuously work on it to bring better experience for the guests.Should your travels bring you back this way, we hope that you will stay with us again.

Stefanie Sun Director of Marcom

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Reviewed 21 June 2018

Stayed three nights with a family of three. We booked a twin room with two twin beds which were of decent size allowing my wife and I on the same bed without kicking each other. Room furnishing was new and traditional with the amenities you would expect from Hilton.
The service from the hotel was great especially the concierge. Since this is the first time we are in Zhengzhou, the concierge provided useful information and suggestions including arrangement of transport. I particularly lik to mention Elton Li who was very attentive to our needs and provide excellent services.
The only service they could have done better is with housekeeping. As we were a family of three and expect three sets of amenities like toothbrush. However we have to call housekeeping everyday to request for the third set of amenities.
All in all, a great stay and experience at a hotel in a good location which is just a few minutes walk to the subway.

Date of stay: June 2018
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank AlbusD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
胜楠 孙, Director of Marcom at Hilton Zhengzhou, responded to this reviewResponded 24 June 2018

Dear Sir,
Thank you for your review. I am pleased to hear you enjoyed your stay and will let Elton know that he helped you have a great stay with us. Exceptional Guest service is the foundation of our brand promise and your feedback about housekeeping will help us improve. Thank you once again for your comments. We hope to see you again soon.


Stefanie Sun

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Reviewed 8 June 2018 via mobile

My second time here, and as with my last visit, this hotel is a diamond in the rough.

Wu Garden Chinese restaurant, and Amici Italian restaurant we're fantastic, and Carrie, the manager of the executive lounge was professional, attentive, and friendly as always.

Thank you to the Hilton Zhengzhou.

Date of stay: June 2018
Trip type: Traveled on business
1  Thank Weclom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
胜楠 孙, Director of Marcom at Hilton Zhengzhou, responded to this reviewResponded 11 June 2018

Dear Sir, Thank you for your feedback and for choosing Hilton Zhengzhou during your stay. I am glad to hear that you enjoyed your stay. I will be sure to share your comments with Carrie.Should your travels bring you back this way, we hope that you will stay with us again.


Stefanie Sun
Director of Marcom

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