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Hilton Xiamen
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Reviews (562)
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All reviewscrowne plazaupscale mallhigh end mallihg hotelsclub roomparagon shopping centrepapa johnshotel chainsbreakfast buffetgreat hotelseparate shower and tubmodern amenitiesbusiness tripabout minutes from the airportpool and gymenglish channelsfloor lounge
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Reviewed 23 April 2018

The hotel is typically high quality of Crowne Plaza in China. I found there to be a lack of fresh fruit and vegetables at breakfast but that is a personal complaint!

The hotel is about an hours drive from the high-tech firms in Xiamen, so be aware that you'll need to factor in additional travel time for meetings.

  • Stayed: February 2018, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Oliver W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crowneplazaxm, Public Relations Manager at Hilton Xiamen, responded to this reviewResponded 14 May 2018

Dear Guest,
Thanks for choosing Crowne Plaza Paragon Xiamen and taking time to review us. First of all, we are glad to know that you are satisfied with our quality and thanks for your kind reminder to other guests. Secondly, we already reflected your suggestion about the fresh fruit and vegetables to our Food & Beverage department to further improvement.Since to achieve every guest's expectation is our goal. Thanks again for your positive comments, we are looking forward to welcoming you back in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 17 April 2018 via mobile

Great hotel, with the usual high standards you would expect from Crowne Plaza.
Staff, bedrooms, gym plus outdoor pool all lived up to 5* rating.
Didn’t get chance to use restaurant for evening meal, but breakfast excellent.

Stayed: April 2018, traveled on business
Thank Andy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crowneplazaxm, Public Relations Manager at Hilton Xiamen, responded to this reviewResponded 14 May 2018

Dear Guest,
Thanks for choosing Crowne Plaza Paragon Xiamen and taking your time to review us. We are glad to know that you have enjoyed the whole journey during the stay with us. We will keep moving forward in order to provide better and better service to our guests. Look forward to welcoming you back in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 April 2018

Late checkin followed by an early checkout. The hotel is in the city about 15 minutes by cab from the airport. The room was spacious and well maintained. The night staff were amazing and got us up to the room in a few minutes. The bathroom was large with separate shower and tub with a window opening into the bedroom. All in all if you need a comfortable hotel, look no further.

Stayed: March 2018
Thank Moonbah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crowneplazaxm, Public Relations Manager at Hilton Xiamen, responded to this reviewResponded 14 May 2018

Dear Guest,
Thanks for choosing Crowne Plaza Paragon Xiamen and taking time to review us. We are very pleased to know that you have spent a comfortable time during the stay with us. We will keep moving forward and improving ourselves to welcoming you back in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 29 March 2018 via mobile

My flight was delayed which meant by the time I got to the hotel it was 12.30am an di was exhausted. The check in staff were terrific, they spoke English well and fast tracked the check in process. I was fortunate enough to be upgraded and my room was on the 9th floor. The room is large, I am guessing about 50sqm and bathroom what can I say WOW, huge soaking tub and separate shower cubicle . The hotel room has been well maintained, its clean and with a good name brand selection of bathroom amenities.

Highly recommend this hotel, and its close proximity to the airport about a 25 minute taxi ride which costs about RMB40 including tip. I am already planning my next trip and plan to spend more time exploring Xiamen

Stayed: March 2018, traveled solo
Thank TripMember021020162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 March 2018

Service continues to be a standout part of the value of this Xiamen landmark.

We were there just before Chinese New Year, so it was super busy. Treated with exceptional service from staff, with Lisa in the executive lounge as a standout.

Some nights the happy hour amenity was not as good as others, but mainly because it was so busy.

When you look at the overall presentation for a "happy hour" food event, you really have to be satisfied.

Room was great, super nice bed and linens, beautiful bathroom.

A standard bearer of excellence in Xiamen, highly recommended

  • Stayed: February 2018, traveled on business
    • Value
    • Location
    • Service
1  Thank the_Janadians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crowneplazaxm, Public Relations Manager at Hilton Xiamen, responded to this reviewResponded 7 March 2018

Dear Guest,
Thanks for choosing Crowne Plaza Paragon Xiamen and taking your to review us. We are glad to know that you have spent a comfortable time during the stay at hotel. Your praise about Lisa we already conveyed to her which is also our honor. Thanks again for your positive comments and look forward to welcoming you back in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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